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3.8 | Great
  • 425 Tours

Trafalgar Reviews & Ratings

3.8 out of 5



24 Reviews

  • Excellent 12
  • Great 4
  • Average 3
  • Disappointing 0
  • Terrible 5

Rating Details

  • Value:
  • Guide:
  • Activities:
  • Lodging:
  • Transportation:
  • Meals:

Tour Reviews

Being a repeated customer, I am a bit dissapointed.

Trafalgar Company Reviews

3.0 January 2017
Recommend: No
I have just returned from the 2015 Christmas Magic & New York New Year tour. Several points have left me wondering if I would chose to travel with Trafalgar again & I do wish that I had the ability to alter the gradings given on the tour survey completed prior to the end of the tour. Without going into a character assassination of the TD's professionalism, I will just summarize some basic differences between this tour & my previous experiences with both Trafalgar & Insight.
1/ As a past passenger I did not receive a discount as "this was a special itinerary"
2/ The TD did not have/was not provided with the official Trafalgar stationery to professionally present the daily itinerary.
3/ The TD did not have/was not provided with our emergency contact details or special interest information as completed online prior to the tour.
4/ There was no group photo taken & given to each traveller.
5/ I have previously travelled with both Trafalgar & Insight & observed that past passengers are given a special gift in acknowledgement of their loyalty. I was anticipating the same acknowledgement to me on this tour but was sadly disappointed. I don't think Trafalgar deserves my continued support.
6/ New Year's Eve was extremely disappointing as it definitely did not live up to the standard expected of a Trafalgar tour. Most travelers were in agreement that they expected a civilized sit down meal & that a view of the ball drop was not guaranteed. To depart our hotel at 4:45pm to walk numerous extra blocks to skirt police barricades to arrive at 6pm at the venue was annoying (yes it took 1 hour 15 minutes to walk from 53rd Street to 42nd Street). Then to spend the next 6 hours standing on a cement floor in a Mexican bar was exhausting. Dinner was a buffet of four items which was eaten standing up. For a Contiki Tour this may have been enjoyable but not for the typical clientele traveling with Trafalgar.
7/ A list of fellow travelers names & contact details was not organized by the TD but ultimately was arranged by one of the group.
I would strongly recommend that Trafalgar personally contact each of my fellow travelers to assess the success of this tour.
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  • Value 3.0
  • Guide 3.0
  • Activities 3.0
  • Lodging 3.0
  • Transportation 3.0
  • Meals 3.0

Everything was perfect except for the last day of the tour!

Trafalgar Company Reviews

4.0 January 2017
Recommend: Yes
I was in a Jewels of Italy tour from Nov 22-28. The travel director (Anna) and bus driver (Romulo) were terrific and helpful. But I have a complaint about our last day in Venice. Apparently the Venice airport does not allow a tour bus to drop off passengers in the front of the airport and will have to walk from the tour bus parking lot to the airport. When I started to comment in the bus, the TD told me to take it up with the Mayor of Venice since it is not Trafalgar's fault. I may still provide feedback to the Mayor of Venice but it is Trafalgar and the TD responsibility to let the travelers' aware of the situation to reduce the stress level. Since I was at airport less than 2 hours from departure time, I was stressed out and not happy. And it's really too bad since this was among the last memory of an otherwise enjoyable trip!
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  • Value 4.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 4.0

Was disappointed by them.

Trafalgar Company Reviews

1.0 January 2017
Recommend: No
We booked 9 months early for a 20 percent discount. They took that away from to us when it was time to pay in full. We spent $400 to lock us in at a certain price. $400 that we did not have. The price of the tour was lower because of the lowering value of the Euro. They took that 20 percent discount away. There was zero incentive for us to book early. Look at you invoices very carefully, as there invoices are difficult to read. Maybe, they are hoping people don’t find out about the discounts they are taking away. We found it.
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  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

A great tour with great people!

Trafalgar Company Reviews

5.0 January 2017
Recommend: Yes
Just finished the tour of Italy with "Rosella" ending in Rome.
If you ever decide to come to Italy, come with Trafalgar!
Only negative I can think of is the long drives to some towns and cities. However, this was remedied by our tour director's amazing knowledge of the country and its many hidden treasures.
It was sad to say goodbye after such a great tour with such great people.
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  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0

Wonderful except

Spain, Morocco and Portugal

3.0 September 2016
Recommend: No
We arrived after a long trip in which it was wonderful except of two things
1- Trafalgar packed over 50 people in very uncomfortable bus with no leg room and very hard cushions, my wife was in pain riding at the back bench and because we were packed like sardines everyone in the bus got stomach something. Either they were vomiting or running to the bathroom including me and my wife. Needless to say it was miserable
2- The hotels in Fez was substandard - AC was not cooling and some complained of soiled sheets and bathrooms. The hotel in Tangier was ok except the bathroom. Gwen slipped on the floor and hurt her back.
The tour director was excellent and tried his best, the experience was great however Trafalgar could have been less greedy and split our group into two buses.

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  • Value 3.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 3.0
  • Transportation 1.0
  • Meals 3.0

Stride Take

A branch of the giant international Travel Corporation, whose brands all enjoy good reputations,Trafalgar claims to offer more trip styles and options than any other guided travel company.

What Makes Them Stand Out?

Trafalgar is a premium group tour operator that features popular destinations on six continents and a wide range of ways to see them. Taking the motto “See the world from the inside,” it trumpets its “insider” approach, promising travelers that they’ll get to meet, talk and even eat and drink with the locals -- everyone from chefs and artisans to historians and farmers.

Who Travels With Them?

Due to the many trip styles they offer, Trafalgar attracts travelers of all ages and interests. Budget wise, even the most frugal can find something on Trafalgar. They have a unique “Cost Saver” feature which allows you to see more inexpensive trips broken down by ratings and cost clearly. 

Where Do They Operate?

While the destinations are widespread, Trafalgar doesn’t stray too far off the beaten path. In South America, they travel to Argentina, Brazil, Chile, Ecuador and Peru. In Africa, they go to Egypt, Morocco, and South Africa. In Asia, it’s Cambodia, China, Japan, Thailand, and Vietnam. And in the Pacific, Trafalgar visits Australia and New Zealand. Wherever you go, you can expect high quality guides and accommodations, and smooth travels in general.

Why Travel With Them?

They offer a multitude of experiences from exploring by region or by a single country or city, traveling at a faster or more leisurely pace, touring with smaller groups (of 26 or less), pursuing special interests or family experiences, or adding rail or cruise elements to your trip. Most of their trips promise varying degrees of free time and flexibility.

Visit Trafalgar site >

From Trafalgar

At Trafalgar, we passionately believe in the power of travel to broaden the mind and build bridges between people. By sharing with you the hidden places not mentioned in guidebooks, the local people you wouldn’t otherwise meet, and the traditions you may not have experienced by yourself, we ensure that you get the ‘insider’ view, an authentic and enhanced experience you simply could not have had on your own.

It is this dedication to taking our guests beyond the obvious sights that has helped us grow over the past 65 years into one of the most trusted and successful international guided vacation/holiday companies in the world. From Europe to the United States, South America to South Africa, and with the recent addition of Asia, we pride ourselves on uncovering the hidden gems, cultural highlights and not-to-be-missed attractions of the places you visit. We’ll help you delve deep into the heart of each city and capture the true essence of each new destination.

We are committed to establishing lasting relationships with our guests by exceeding their expectations the first time and every time, through consistently outstanding quality of service, experience and value.

We're proud to be the most globally awarded guided travel company. Every year, we win some of the most prestigious travel accolades around the world – from the Travel Globes to the Agents' Choice Awards. We've collected 46 major travel awards over the last five years alone, as well as the Gold Trusted Merchant Award from independent reviews provider Feefo.


United States Tour Operators Association, American Society of Travel Agents



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