Stride climate

557
Reviews of Family Friendly Tours
98% Recommend

4.8 out of 5
Excellent 487 Great 53 Average 9 Disappointing 1 Terrible 7
Value
4.8 Guide
4.8 Activities
4.8 Lodging
4.8 Transportation
4.8 Meals
4.8

K

Recommends

Pyramids tour with Mohamed September 2019

5.0

Jakada Tours Company Reviews

Mohamed Osman - Great guide for whole day trip! Careful, clever and very lively
If you want to know everything about ancient Egyptian history - welcome to Mohamed! Strongly recommend!

Operator Jakada Tours

z

Recommends

Great day in Cairo September 2019

5.0

Jakada Tours Company Reviews

On this tour we visited all Pyramids in Cairo region as well as perfume fabric and papyrus institute
Our guide - Mohamed Osman was very lively and energetic, and also he makes great photos!
Absolutely reccomended
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Operator Jakada Tours

S

Recommends

Worth selecting Travel Max August 2019

3.0

Ghorepani PoonHill Trek

Very interesting trip. Wonderful guide to capture the best of the trip. Worth selecting Travel Max

Operator Travel Max Guide

A

Recommends

We had a fantastic trip to Egypt August 2019

5.0

Jakada Tours Company Reviews

We had a fantastic trip to Egypt, thanks to Ahmed and the rest of the stuff at "Jakada Tours Egypt". They made our trip so easy to arrange. Ahmed took care of all the details. We felt safe and well taken care the entire trip. We would highly recommend anyone go to visit Egypt. The people, the sights, and food are amazing! We look forward to going on future trips using Ahmed's service again. Read more

Operator Jakada Tours

a

Recommends

Adventure Smith was exceptional. Antarctica 21 corporate office was deplorable. August 2019

3.0

Antarctic Peninsula

Adventure Smith was so helpful throughout-- from initial info to booking the trip to answering questions to helping us once Antarctica 21 cancelled our Mom's trip. But Antarctica 21 corporate office was deplorable. This review is in two parts: a) Antarctica 21 corporate office and b) Antarctica 21 on ship team. The overall headline: Think carefully before you share medical information with Antarctica 21--- as they can and will cancel your trip with no warning, no refund, and no recourse.

My mom, brother, and I booked with Antarctica 21 (A21) in February 2018 with an initial deposit and paid for the remaining balance in Sept 2018 for a late Jan-early Feb 2019 Antarctic cruise. We booked through Adventure Smith Explorations (ASE)—who were amazingly helpful throughout. Mom completed the A21 travel and health information when we each paid the trip deposit in Feb 2018, and she disclosed that she was in her early 80s and on anti-coagulant medication. Mom’s doctor also certified in writing to A21 that she was fit and able to take this trip. Then, 20 days before the start of the cruise in late Jan 2019, A21 sent an email to cancel Mom’s trip and refused to refund her $11,995 cruise price—citing medical concerns. We were stunned. When we asked the A21 representative to clarify which medical concerns led them to cancel Mom’s trip, she cited Mom’s age and use of anti-coag--- but all of this had been disclosed a year prior when the trip deposit was first paid in Feb 2018. Our representatives from ASE tried to appeal with A21, but to no avail. A21 flatly refused our offer for both of Mom’s doctors, whom she had visited within 40 days prior to the cruise, to provide additional fitness certification. A21 stated that no further information would be accepted and that their decision to remove Mom from the cruise was final.

My brother and I left for the trip without Mom, although this was supposed to be a memorable family trip together. On board, as we shared our experience with other passengers, people readily described their own medical conditions and were appalled that our Mom was not allowed on the cruise. Many of the 50-80 year old passengers said they were also on anti-coag and had various medical issues. At least six people told us they had significant health issues-- one had extensive knee surgery 3 weeks prior to the cruise, another had a stint placed in her heart a week before the cruise, two people had fused spines and very limited mobility, two others walked with canes and needed assistance. Three of the A21 team on board the ship told us directly that Mom had been too honest in noting that she took anti-coag. Many other passengers, including the six with major health issues and those on anti-coag, said they had not shared any of their conditions with A21. The last day of the cruise, we spoke with the cruise manager, and at first she would not give us any information about the decision or contact information at their corporate office. Several hours later, she reconsidered and shared one contact information at their Santiago corporate office, but she discouraged us from meeting with their team in Punta Arenas in person.
Also: Be careful with travel insurance. Mom paid over $1,800 for travel insurance for the trip. However, the insurance company denied her claim for reimbursement when A21 canceled her trip. A21 refused to put any reason in writing for us to use with the travel insurance claim. Most thankfully, Adventure Smith Expeditions reimbursed Mom the price of the cruise of $11,995, although Mom still lost the airfare to and from USA to Punta Arenas, Chile. Adventure Smith Expeditions deserves my most stellar recommendations for their help and information throughout our initial booking, during the trip, and once we returned.
Part 2 of the review: Onboard with A21: If you are able to take the trip, the on-board experience with A21 is good quality. My brother and I enjoyed the trip, although it was deeply bittersweet without Mom. The landscape, wildlife, and pristine Antarctic views were truly amazing. Many other reviews describe the actual cruise experience well, so I will be brief on this. A21 used the Ocean Nova ship for our cruise. The ship is well laid out, the ship staff (including captain, dining, and cleaning teams) were very helpful, rooms are tiny and spartan but as advertised, all public areas were very clean, and food quality is reasonable. The A21 tour manager (admin and logistics), expedition manager (excursion leader) and guides on board are enthusiastic, and many of the guides have extensive experience in the Antarctic and are happy to talk with passengers. With ship activities, including two landings on average each day, we stayed busy with information briefings and excursions plus three meals. A21 has other ships, including a new one they will launch in 2020, so look at the options carefully. This cruise option on the Ocean Nova worked well for us, with just 70 passengers for a smaller group although more modest accommodations.
As noted above, definitely buy travel insurance, as our flight from the Chilean military base back to Punta Arenas was delayed two days given bad weather, and we stayed on the boat during this time. A21 has some of the same investors as DAP, the airline for these flights, so our ship had priority with DAP once flights resumed, while other ships (major tour companies, researchers, etc) had to wait further. Travel insurance covered my revised ticket home, hotel in Punta Arenas, and other minor expenses, which were all more than the cost of travel insurance.
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Operator AdventureSmith

Ai

Recommends

Couldn’t ask for more, Musa and Denhum holidays are the best ! August 2019

5.0

Classic Kenya Highlights Safari

We did an 8-day all-inclusive tour to 4 different parks in Kenya. We chose Denhum due to an email where they responded enthusiastically about their commitment to eco-friendly and ethical tourism which contributes to local communities rather than ignoring them or exploiting them. Communication prior was prompt and clear. We had a severe food allergy in our group and it was handled at each lodge appropriately and kindly. Our incredible guide Musa is a Kenyan and drives for multiple companies. He said Denhum was by far his favorite to work for due to their ethics, how well they treat him, and the Kenyan ownership. This safari was so affordable and we stayed in some of the most amazing places I’ve ever seen! Far above my usual level as a budget traveler. The food at each lodge was so delicious and the accommodations themselves kept getting better and better at each stop.

We saw so many incredible animals due to how talented our guide, Musa, was. He has so much experience and is clearly well respected and a leader among the drivers. Truly I can’t say enough good things about Musa, he absolutely made the trip and it wouldn’t have been the same without him. He treated us like family and was so thoughtful with planning each day for us. I’m not sure I can ever do a safari without him! To be sure I will be using Denhum for my next safari.

Only recommendation for improvement is not to do the Maasai village tour. It was very uncomfortable and we felt taken advantage of, pressured, extorted, exploited. We obviously care about supporting local cultures but that was a bad experience.
Read more

Operator Denhum Holidays

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