All Ha Long Bay Trips
All Ha Long Bay, expedition cruises, self guided adventures and vacation packages. Find the best guided and expert planned vacation and holiday packages. Read more about Ha Long Bay
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Visits
Angkor Wat, Chiang Mai, Cu Chi Tunnels, Ha Long Bay, Hanoi, Ho Chi Minh, Killing Fields, Luang Prabang, Mekong Delta, Mekong River , Phnom Penh, Phnom Penh , Saigon, Siem Reap
Highlights
Themes
Cultural, Religious
What travelers are saying
"We spent two wonderful weeks touring several of the best destinations in Portugal & Spain with a group of 16 people. Our guide (Fredy) was from Spain and intimately familiar with the region, including its rich history, attractions, and food/beverages. The tour was well-paced using a combinations of private vehicles (small buses and cabs), trains, and an airplane ride as well as a fair amount of walking to get around these two beautiful countries. We extended our stay in Lisbon to see more attractions and took a side trip to Fatima, Obidos, and Nazare that was also excellent. Would have liked to have a bit more time in a couple of the cities, but we'll just have to plan another trip!"
Visits
Chiang Rai, Da Nang, Ha Long Bay, Hanoi, Hoi An , Luang Prabang, Mekong Delta, Phnom Penh , Saigon, Siem Reap
Themes
Cultural, Religious
What travelers are saying
"It's hard to describe how lucky we are to have been able to work with Stephanie in planning our honeymoon to Japan. From the very beginning, Stephanie was friendly, flexible, and an absolute wealth of knowledge. We had several meetings with her leading up to our trip to come up with the perfect itinerary. Throughout this, Stephanie was mindful of our budget, without sacrificing anything. During our trip, Audley was available at all hours to help with anything and everything which was such a relief to know we had that resource available to us. I truly cannot imagine having planned this trip without all of Stephanie's guidance and knowledge- and cannot imagine taking another big trip like this without the help of Audley. Thank you again!"
Visits
Angkor Wat, Da Nang, Ha Long Bay, Hanoi, Hoi An , Luang Prabang, Mekong Delta, Mekong River , Phnom Penh , Saigon, Ta Prohm
Highlights
Themes
Cultural, Religious
What travelers are saying
"It's hard to describe how lucky we are to have been able to work with Stephanie in planning our honeymoon to Japan. From the very beginning, Stephanie was friendly, flexible, and an absolute wealth of knowledge. We had several meetings with her leading up to our trip to come up with the perfect itinerary. Throughout this, Stephanie was mindful of our budget, without sacrificing anything. During our trip, Audley was available at all hours to help with anything and everything which was such a relief to know we had that resource available to us. I truly cannot imagine having planned this trip without all of Stephanie's guidance and knowledge- and cannot imagine taking another big trip like this without the help of Audley. Thank you again!"
All Ha Long Bay, expedition cruises, self guided adventures and vacation packages. Find the best guided and expert planned vacation and holiday packages. Read more about Ha Long Bay
Visits
Chiang Mai, Chiang Rai, Ha Long Bay, Ho Chi Minh, Hoi An
Highlights
Themes
Cultural, Local Immersion & Homestays, National Parks, Nature & Wildlife, Religious
What travelers are saying
"This letter is effectively what was communicated no less than 8 times in writing and conversation to OAT representatives up the chain, beginning 19 days before the trip. OAT was IMMOVABLE on allowing us to find an alternative travel companion and it was 100% due to rigid policy, not real barriers. We never expected a refund and wouldn't have blamed them if we could not fill my spot. They refused to even give us the opportunity. Appalling and sadly representative of their customer service. Congratulations, you lost two customers and one long time referral source. I only think it is fair that folks know the nature of the company at this point. An absolute shame. As a dedicated Edmund Hillary member of OAT with a history of introducing countless friends to your service including 4 who booked trips, I am writing to express my deep concern over the handling of our Galapagos trip booking in light of a recent medical emergency. This situation not only highlights significant gaps in customer communication and care but also underscores the need for immediate, effective action. Timeline of Events and Communication Issues: Initial Contact on 11/22: We contacted OAT 19 days before the trip, scheduled for 12/11, as soon as it became clear that extended surgical complications would prevent my travel. Policy of No Refunds or Changes Under 30 Days: We were informed that the trip is non-refundable under 30 days, which is understood. However, OAT also refused to allow a replacement traveler, posing zero risk to the company. Both of us called, met with the same response. Response from Exceptions Department on 11/22: The no-change policy was reiterated by the Exceptions Department on the same day. Written Escalation on 11/22: Both parties sent written letters to escalate the matter. Delayed Response Until 11/29: We did not receive any response until 11/29, with OAT mentioning the inability to make changes 12 days before the trip. Policy vs. Practical Reasons: The response seemed more policy-based than practical. We offered to cover the cost for a replacement traveler for the internal Galapagos flight, which was declined. The rep always returned to the policy prohibiting it. She further added we do not sell trips within 30 days. Upon looking the next day, I found no less than 7 different itineraries with no less than 13 different trips that I could have booked within 30 days. Further Escalation Request and Conversation on 11/30: A further request for escalation resulted in a 23-minute conversation on 11/30 without any change. Given these circumstances, I propose the following practical solution: Future Travel Credit in Exchange for Re-Selling My Space: If finding a substitute traveler is unfeasible, I suggest OAT resell my space to another interested party, crediting me for a future trip. This solution aligns with my preference and ongoing loyalty to OAT. The lack of a constructive response and rigid adherence to policy without considering exceptional circumstances is alarming. It not only affects this immediate trip but also impacts my ability to continue advocating for OAT in good conscience. An amicable and prompt resolution to this issue would speak volumes about OAT's commitment to customer satisfaction and flexibility. Unless there is a prompt and constructive resolution to this matter, we will be forced to escalate our concerns further. This includes reaching out to higher management within OAT, engaging with consumer protection agencies, sharing our experience through travel forums, and social media for breach of service. Our preference is to resolve this amicably, yet the current trajectory leaves us little choice but to pursue these avenues. I implore you to seriously consider these options and respond in a manner that reflects OAT's values of empathy and customer support. Your immediate attention to this matter is not only appreciated but necessary for a resolution that respects both parties' interests. Thank you for your understanding and prompt attention to this critical issue."
Visits
Ha Long Bay, Hanoi, Ho Chi Minh, Hoi An , Mekong Delta
Highlights
Themes
Cultural, Local Immersion & Homestays, National Parks, Nature & Wildlife, Religious
What travelers are saying
"This letter is effectively what was communicated no less than 8 times in writing and conversation to OAT representatives up the chain, beginning 19 days before the trip. OAT was IMMOVABLE on allowing us to find an alternative travel companion and it was 100% due to rigid policy, not real barriers. We never expected a refund and wouldn't have blamed them if we could not fill my spot. They refused to even give us the opportunity. Appalling and sadly representative of their customer service. Congratulations, you lost two customers and one long time referral source. I only think it is fair that folks know the nature of the company at this point. An absolute shame. As a dedicated Edmund Hillary member of OAT with a history of introducing countless friends to your service including 4 who booked trips, I am writing to express my deep concern over the handling of our Galapagos trip booking in light of a recent medical emergency. This situation not only highlights significant gaps in customer communication and care but also underscores the need for immediate, effective action. Timeline of Events and Communication Issues: Initial Contact on 11/22: We contacted OAT 19 days before the trip, scheduled for 12/11, as soon as it became clear that extended surgical complications would prevent my travel. Policy of No Refunds or Changes Under 30 Days: We were informed that the trip is non-refundable under 30 days, which is understood. However, OAT also refused to allow a replacement traveler, posing zero risk to the company. Both of us called, met with the same response. Response from Exceptions Department on 11/22: The no-change policy was reiterated by the Exceptions Department on the same day. Written Escalation on 11/22: Both parties sent written letters to escalate the matter. Delayed Response Until 11/29: We did not receive any response until 11/29, with OAT mentioning the inability to make changes 12 days before the trip. Policy vs. Practical Reasons: The response seemed more policy-based than practical. We offered to cover the cost for a replacement traveler for the internal Galapagos flight, which was declined. The rep always returned to the policy prohibiting it. She further added we do not sell trips within 30 days. Upon looking the next day, I found no less than 7 different itineraries with no less than 13 different trips that I could have booked within 30 days. Further Escalation Request and Conversation on 11/30: A further request for escalation resulted in a 23-minute conversation on 11/30 without any change. Given these circumstances, I propose the following practical solution: Future Travel Credit in Exchange for Re-Selling My Space: If finding a substitute traveler is unfeasible, I suggest OAT resell my space to another interested party, crediting me for a future trip. This solution aligns with my preference and ongoing loyalty to OAT. The lack of a constructive response and rigid adherence to policy without considering exceptional circumstances is alarming. It not only affects this immediate trip but also impacts my ability to continue advocating for OAT in good conscience. An amicable and prompt resolution to this issue would speak volumes about OAT's commitment to customer satisfaction and flexibility. Unless there is a prompt and constructive resolution to this matter, we will be forced to escalate our concerns further. This includes reaching out to higher management within OAT, engaging with consumer protection agencies, sharing our experience through travel forums, and social media for breach of service. Our preference is to resolve this amicably, yet the current trajectory leaves us little choice but to pursue these avenues. I implore you to seriously consider these options and respond in a manner that reflects OAT's values of empathy and customer support. Your immediate attention to this matter is not only appreciated but necessary for a resolution that respects both parties' interests. Thank you for your understanding and prompt attention to this critical issue."
Visits
Angkor Wat, Ayutthaya, Cu Chi Tunnels, Ho Chi Minh, Mekong Delta, Mekong River , Saigon, Siem Reap, Tonle Sap Lake
Highlights
Themes
18 - 30's, 50 plus, Cultural, Local Immersion & Homestays, National Parks, Nature & Wildlife, Religious
What travelers are saying
"We booked a trip to Thailand with a family of 5 and were thrilled by the service and package put together by Bruce. It was an incredible experience with memories for a lifetime in the places we visited, the personalized service and responsiveness and the great food and accomodations."
Visits
Angkor Wat, Ha Long Bay, Hanoi, Ho Chi Minh, Siem Reap
Highlights
Themes
Cultural, Local Immersion & Homestays, Transformative, Religious
What travelers are saying
"Very professional and will help orchestrate a wonderful tour designed just for you!"
Visits
Angkor Wat, Ha Long Bay, Hanoi, Ho Chi Minh, Hoi An , Mekong Delta, Siem Reap
Highlights
Themes
Cultural, Religious
What travelers are saying
"Amit Tomar is the best!!!!! We travelled to India as a group of 3 women. Everything was organized perfectly. Amit checked in every day . The Taj Mahal made us a little teary....it really is spectacular. Will definitely be using Holidays At services again!"
Visits
Hanoi, Ho Chi Minh, Hoi An , Hue, Saigon
Highlights
Themes
Cultural, Cycling & Biking, National Parks, Nature & Wildlife
What travelers are saying
"Discover Costa Rica is a great itinerary, covering varied habitats around the country and staying 2 nights each at 6 centres. Their birdwatching specials are led by local experts who really know their stuff."
Health Safety +
Generous cancellation
Visits
Bangkok, Chiang Mai, Ha Long Bay, Hanoi, Ho Chi Minh, Luang Prabang, Siem Reap
Highlights
Themes
Cultural, Nature & Wildlife, Rafting, Kayaking, Canoeing, Small Ship Cruise
What travelers are saying
"Our family had an amazing time with Realistic Asia’s package. The tour was very suitable for my family, which included children since we loved trekking. We enjoyed the stunning views, and the trek was at an easy pace for our kids. The tour guides and the staff are very professional and enthusiastic. I was very impressed with their attitude. We were very happy with the service and the places we have been to."
Visits
Ha Long Bay, Hanoi, Hoi An , Luang Prabang, Mekong Delta, Mekong River , Saigon, Siem Reap
Highlights
Themes
Cultural, Cycling & Biking, Local Immersion & Homestays, Nature & Wildlife, Rafting, Kayaking, Canoeing, Relaxing Retreats, Sailing, Photography
What travelers are saying
"It was such a pleasure to work with Annie from start to finish. Annie worked patiently with my very particular husband for a good month to plan a 19 day trip. (I think they bonded) We visited Hong Kong, Thailand, Cambodia and Vietnam. EVERY luxury hotel was just over the top beautiful. We took airplanes, 2 cruise boats, and a sea airplane to visit each country. There was always a knowledgeable and interesting English speaking guide to pick us up. She planned interesting tours and gave us plenty of leisure time. She also texted us everyday to see how we were doing! At one stop we wanted to change a tour planned for another and she managed to do that as well......Annie actually met us in Hanoi and we enjoyed a dinner together at one of her favorite restaurants, then took me shopping for a silk dress....really! Thank you Annie for the best trip ever. I will highly recommend you and Exotic Voyages."
Visits
Ayutthaya, Bangkok, Da Nang, Ha Long Bay, Hanoi, Ho Chi Minh, Hoi An , Siem Reap
Highlights
Themes
50 plus, Cultural, Family Friendly
What travelers are saying
"I didn’t take this tour exactly, but made some changes based on my schedule and interests and travel dates. It was my first time in Southeast Asia and I was a traveling solo female. Liz my trip consultant and contact person was so helpful and responsive to any and all my concerns and questions. It was a trip of a lifetime. I can not gush enough about the itinerary and experiences. I am completely impressed with is company and this person. Ya ya in Chang Mai and Sam in Bangkok are top notch guides. The diving in Phuket was arranged with Siam diving, a small private boat not an over stuffed crowded one. It felt like we were the only people in the ocean. Goo, GO, GO!!!!"
Visits
Bangkok, Hanoi, Ho Chi Minh, Hoi An , Mekong Delta, Phuket
Highlights
Themes
Cultural, Nature & Wildlife, Rafting, Kayaking, Canoeing, Sailing, Photography
What travelers are saying
"I've just returned from my trip to China, a week ago. I've seen many-many interesting places of Guangdong and Guangxi provinces. But most of all i liked my 2-days trip to Longshen villages with my guide Frank from chinahighlights. The day before our trip has started, in Guilin, Frank met me in hotel and told about our journey. Next 2 days we visited traditional ancient chinese villages (the biggest from them are Ping'an and Dazhai), walking around them, saw the rice-terraces landscape (it was really unbelievable). Also we had a hiking between villages, and stayed at night at ZhongLiu village. I haven't seen any tourists in this village, even chinese tourists. It was fantastic cause we've seen real chinese life of local people, including, for example, planting vegetables, collecting tea). Very quiet, fresh air, natural food. Yes, in this village almost no shops, no souvenirs, but you dont need them. All around you a hundred times better. I advice all, who wants to see real chinese life, visit this place, especially this village, stay at night there. Thanks very much to my guide Frank and chinahighlights for this trip!"
Generous cancellation
Best Ha Long Bay Tours by Price
This was my first trip to Vietnam and cycling the country was an amazing experience. Traveling with our local guide Son, a terrific leader who managed 16 cyclist...
Tour: Cycling Vietnam
Enjoyed every day. Great group. Stepping out of my comfort zone in a supported environment. Very good. Worked well with group. Very organised . Take part in the ...
Tour: Cycling Vietnam
I signed up for this on a whim, having done the standard Exodus Vietnam trip 5 years ago. I thoroughly enjoyed that trip but saw no reason to return. This trip cau...
Tour: Cycling Vietnam
Cycling Vietnam was an excellent way of seeing the countryside and meeting the local Vietnamese people who were extremely friendly and always willing to help. The ...
Tour: Cycling Vietnam
There wasn't one moment when I regretted my decision to join this trip - it was wonderful from start to finish. Fascinating country, warm and welcoming people, su...
Tour: Cycling Vietnam
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