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11,996
History Tour Reviews - Summary
94% Recommend

4.6 out of 5
Excellent 8,282 Great 3,159 Average 622 Disappointing 154 Terrible 74
Value
4.6 Guide
4.6 Activities
4.6 Lodging
4.6 Transportation
4.6 Meals
4.6

B

Recommends

Immersed in the culture and the land September 2018

5.0

The Uk - Scotland Untour

  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
On our walks and at meals, mostly at the 2 fabulous restaurants in Ardersier, we met and had long conversations with residents. We also had time to observe the flora and fauna, note the birds, like the oystercatchers, and their ways, the weather, and habits of Ardersier residents. So, unlike most tours, we were far more immersed in the culture and land. Read more

Operator Untours

F

Recommends

Culture shock never felt so good September 2018

5.0

Glimpse of Europe Summer 2018 - CostSaver

  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Beer steins, cabarets, sex shops, cows on mountains. This is what people who live in Europe see everyday. Exploring all these cultures in one trip is why I enjoyed our tour so much (aside from our outstanding tour director Brek and amazing driver Ivan). It is a glimpse, so you dont get much time in Amsterdam. Maybe 2.5 hours so I would suggest planning ahead for that. My favorite optionals were the local Switzerland guided horse and carriage tour, and the mount pilatus excursion. Both of which were in Switzerland (I'm Italian and just found Switzerland is my favorite country in Europe). The Caberet optional in paris is expensive, but the show is PERFECT. The Rhine river cruise optional allows you to see almost every important monument in paris while sitting down which is awesome considering it is only a glimpse. Our tour director Brek knew exactly where to stop and at what times it would be best to do so. As soon as we walked off the tour bus to stop and have a look at the Eiffel Tower it literally sparkled. He timed it that way. Anyways, I would take this tour if you're looking for an affordable, stress free, and under 10 day tour. Read more

Operator Trafalgar

J

Does Not Recommend

Go To Ireland... Just Don't Use CIE September 2018

3.0

British & Irish Grandeur

  • Value 2.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 2.0
  • Transportation 3.0
  • Meals 3.0
My wife and I travel often and while we enjoyed our tour itself, we would not use CIE again and would caution anyone else before doing so as well.
By the time our tour guide casually mentioned that their numbers on our particular tour were “way down” (our group had 28 the first week and only 18 the second week on a 50 person bus), I had already figured out why. CIE, as a company, is just not very good. Our group of three in Colorado, booked with some other family, a party of two, in Florida, to make sure we were on the same tour. The problem is, in spite of detailed explanation that we would be traveling separately and paying separately, CIE consistently attempted to treat us as a single party of five, both in payment and logistics. They charged our family in Florida an extra $50 to send their ‘travel bags’ to them directly. They messed up the travel vouchers for our group and even had them scheduled to be picked up at the wrong airport in England. This was clearly communicated on multiple occasions, but was still messed up by CIE.

Then there is their transport company. Before getting to the Denver airport, we received notice our flight into London would be delayed 2.5 hours. I called immediately, giving CIE a ten hour notice, and was told it would cost extra money for them to pick us up later. Apparently, they don’t do pickups afternoon. This would have been good information to have beforehand. Upon arrival, when I called the travel company at 2:00 pm local time, there was no answer so we ended up just taking a taxi and paying an extra $70 just to get to our hotel. Despite multiple requests, CIE has repeatedly refused to refund our $45 that we prepaid for our transfer, claiming a non-refundable policy. Think about this… 5 people on our trip, bringing in nearly $20,000 of revenue to this company, and rather than make it right, when the delay was no fault of our own, they choose to hold firm to their “non-refundable” policy and refuse to refund a measly $45.

I gave 3 stars rather than less because the tour itself was great. Our tour guide and itinerary were top notch. We did the 14 day Irish/British Grandeur and it was a whirlwind fourteen days. We saw a tremendous amount of sites and points of interest, but in doing so, we were exhausted by the end, despite being much younger than most of our tour companions. While there were a couple free afternoons and evenings, there wasn’t a single free morning. The mornings that we were leaving the hotel, we were to have bags out of our hotel room by 6:00 am or 7:00 am and we would be leaving between 45 mins and an hour later. Even when we stayed an additional night, our latest morning departure was 8:15 am. This is most definitely not a leisurely tour so be prepared to get good at sleeping on a bus.
The most disappointing part of it all though was the ‘bait and switch’ of the hotels. This tour was promoted as 4 and 5 star hotels, which was a complete fabrication. We stayed one night at a 5 star, two nights at a 4 star, and every single other hotel was maybe a 3 star. Maybe. Terribly uncomfortable beds, pillows, and poor service from hotel staff. For the price we paid for this trip, the hotels were a total rip-off and we expected better. The moral of the story is this; your numbers are down, CIE, because you’re not a very good company and word is spreading about your poor customer service. Go see Ireland! Just do it with a different company.
Read more

Operator CIE Tours

G

Recommends

Had a really great experience September 2018

5.0

Highlights Of Korea

  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Had a really great experience meet a lot of new friends! I was also happy to learn about koreas history!~

Operator Evaneos

P

Recommends

Excellent August 2018

5.0

Antarctic Peninsula

  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
The best in the business!

Operator AdventureSmith

Award winning travel
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