Rotterdam Itineraries

The Cruise was very well organized, personnel were polite and efficient. Cruise Director and Cruise Manager were outstanding. This is our second time having Galia as Cruises manager and as always she was very professional, effective and caring. The ship was excellent as well, well maintained and well managed. All its personnel were well trained and did their job very effectively. The food was excellent with enough variety to satisfy all tastes.The local tour guides were good, some better than others, but all did their job and conveyed the information as needed. Galia and the ship personnel were extremely attentive and helpful upon our disembarkment, they called us a taxi and made sure the driver understood our final destination. Our congratulations to SmarTours for, once again providing a most rewarding experience

Very good value for the money. Sicilian chef had a varied menu for each meal. We are vegetarians and had something different for each meal which is a rarity! Unlimited beer and wine at lunch and dinner were definitely enjoyable! The ports of call were beautiful although most of the local tour guides were on a mission to tell you what they knew and didn’t want to address our questions. However, Otto in Koblenz was amazing! The tour guide in Rotterdam was actually rude and combative when a fellow traveler informed him that we couldn’t hear him when he turned his head. The guide reprimanded him and told him he should have informed him sooner! We left the group after that. The keyboard player in the evening was good but he needs to expand his repitoire of music because by the third night he was repeating the same songs. The crew was attentive and helpful. The ship very clean and the room size was rather spacious for a river boat. This being a Russian vessel, the only TV channel, RTV was totally right wing.

Very nice equipment & was delivered in room & picked up as told when it was ordered.

The service was incredibly easy to use. You even delivered directly to my stateroom. Well done! You took the worry about getting around right out of my mind.

I recommended special needs group for a client of mine. We went on a cruise on Royal Caribbean cruise lines. The wheelchair was there when they checked into their cabin. No problems or issues at all. Very easy from start to finish!! The price was great also!! Highly recommend them to anyone needing assistance!!

We have rented from them for years, and it is always a positive experience. Good people with quality equipment.