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Visits
Nuuk
Highlights
Themes
National Parks, Nature & Wildlife, Sailing
What travelers are saying
"I booked an Antarctic Peninsula trip two years ago through Oceanwide Expeditions that I have been looking forward to for a long time. My goal is to scuba dive on every continent, so I added on the dive package and started training. I shelled out a few grand for a drysuit and other cold water diving gear (freeze resistant regulators, etc). I booked trips to bump up my number of drysuit dives so I’d be ready for Antarctica. Probably more important than the training was the financial outlay. I spent nearly $8500 USD on an 11 day Antarctic cruise that was supposed to depart in February. I spent another few thousand dollars on flights to, from and within Argentina and hotels throughout my trip. Mind you, I’m not exactly rolling in money; I’m an Army officer and I had to save up to afford this trip of a lifetime. I had to jump through a lot of hoops to get my international leave approved, but I got that done and was ready to fly to Buenos Aires on February 4th, and then on to Ushuaia to meet my ship my dives were logged, my gear was ready, my arrangements were made and my money was spent. On January 10th, Oceanwide sent an email informing all passengers that they were cancelling all of their itineraries for the season due to Omicron. I’ll admit, I was furious. I don’t want to get into a COVID debate here, but this trip has given me something to look forward to throughout the pandemic. I booked in March of 2020 while I was locked down during my last deployment as the world shut down for COVID. I was concerned about the trip, but Argentina eventually opened their borders as their vaccination numbers skyrocketed. It looked like the last impediment was out of my way, only to have the company pull the rug out from under me because of the mildest strain of this virus we’ve yet seen. The initial email offered to rebook passengers on next year’s cruises, but I had no interest in this for a few reasons- 1. As a service member, I don’t have the luxury of taking a month of leave whenever I want. I don’t know what obligations I will have a year from now. 2. I don’t trust that the world will be any better off in terms of government and corporate reactions to COVID a year from now. This isn’t going away, new variants will continue to emerge, so if the company is cancelling for the season over something as mild as Omicron, I have little confidence that whatever variant we see in February 2023 will be any better. 3. The company cancelled all itineraries in the 2020-2021 season and I’d imagine they did the same in the 2019-2020 season. They ran a couple in November-December 2021, but have cancelled for the rest of the 21-22 season. They have had no significant cash flow for nearly two years. I don’t want this company to hold on to my money for another year because I’m not confident this company will still exist in a year’s time. Here comes the really frustrating part- I replied to the initial email from their home office on January 10th explaining my position and requesting a refund. I received no reply. On 12 January I emailed the American office of the same company explaining the situation and again requesting a refund. I again received no reply. Between 14-16 January, I called both the American and home (Dutch) offices of the company. In both cases, the employees politely apologized and told me they’d look into it and get back to me. I never received any further communication. On 19 January, I emailed both offices reiterating my request for a refund and expressing my concerns at their lack of communication and requesting a response by the end of the week, or else I would pursue other means of recourse. I received no response. Last night, I again emailed both companies with a final good faith attempt to allow them to resolve the situation. I figured I’d give them the morning to respond, but they have not responded. It looks like I will have to dispute this through my credit card and bank and fight to get back my own money. TL;DR Oceanwide Expeditions accepted payment of $8500 for an Antarctica Cruise then cancelled the cruise and will not respond to any requests for refunds. This shady conduct is more than enough reason to avoid this company."
Visits
Ilulissat Icefjord, Nuuk
Highlights
Themes
50 plus, National Parks, Nature & Wildlife, Sailing
What travelers are saying
"I booked an Antarctic Peninsula trip two years ago through Oceanwide Expeditions that I have been looking forward to for a long time. My goal is to scuba dive on every continent, so I added on the dive package and started training. I shelled out a few grand for a drysuit and other cold water diving gear (freeze resistant regulators, etc). I booked trips to bump up my number of drysuit dives so I’d be ready for Antarctica. Probably more important than the training was the financial outlay. I spent nearly $8500 USD on an 11 day Antarctic cruise that was supposed to depart in February. I spent another few thousand dollars on flights to, from and within Argentina and hotels throughout my trip. Mind you, I’m not exactly rolling in money; I’m an Army officer and I had to save up to afford this trip of a lifetime. I had to jump through a lot of hoops to get my international leave approved, but I got that done and was ready to fly to Buenos Aires on February 4th, and then on to Ushuaia to meet my ship my dives were logged, my gear was ready, my arrangements were made and my money was spent. On January 10th, Oceanwide sent an email informing all passengers that they were cancelling all of their itineraries for the season due to Omicron. I’ll admit, I was furious. I don’t want to get into a COVID debate here, but this trip has given me something to look forward to throughout the pandemic. I booked in March of 2020 while I was locked down during my last deployment as the world shut down for COVID. I was concerned about the trip, but Argentina eventually opened their borders as their vaccination numbers skyrocketed. It looked like the last impediment was out of my way, only to have the company pull the rug out from under me because of the mildest strain of this virus we’ve yet seen. The initial email offered to rebook passengers on next year’s cruises, but I had no interest in this for a few reasons- 1. As a service member, I don’t have the luxury of taking a month of leave whenever I want. I don’t know what obligations I will have a year from now. 2. I don’t trust that the world will be any better off in terms of government and corporate reactions to COVID a year from now. This isn’t going away, new variants will continue to emerge, so if the company is cancelling for the season over something as mild as Omicron, I have little confidence that whatever variant we see in February 2023 will be any better. 3. The company cancelled all itineraries in the 2020-2021 season and I’d imagine they did the same in the 2019-2020 season. They ran a couple in November-December 2021, but have cancelled for the rest of the 21-22 season. They have had no significant cash flow for nearly two years. I don’t want this company to hold on to my money for another year because I’m not confident this company will still exist in a year’s time. Here comes the really frustrating part- I replied to the initial email from their home office on January 10th explaining my position and requesting a refund. I received no reply. On 12 January I emailed the American office of the same company explaining the situation and again requesting a refund. I again received no reply. Between 14-16 January, I called both the American and home (Dutch) offices of the company. In both cases, the employees politely apologized and told me they’d look into it and get back to me. I never received any further communication. On 19 January, I emailed both offices reiterating my request for a refund and expressing my concerns at their lack of communication and requesting a response by the end of the week, or else I would pursue other means of recourse. I received no response. Last night, I again emailed both companies with a final good faith attempt to allow them to resolve the situation. I figured I’d give them the morning to respond, but they have not responded. It looks like I will have to dispute this through my credit card and bank and fight to get back my own money. TL;DR Oceanwide Expeditions accepted payment of $8500 for an Antarctica Cruise then cancelled the cruise and will not respond to any requests for refunds. This shady conduct is more than enough reason to avoid this company."
Visits
Athens, Crete, Santorini
Highlights
Themes
Cultural, Cycling & Biking, Nature & Wildlife, Sailing, Photography
What travelers are saying
"This trip is unbelievably fantastic. Two of the best rides of my life, were on this tour. The guides were very good and this was just the start, when we met them, at the hotel in Cortina. Cortina was the site of the 1956 Olympics, and is a small pretty village. Nothing was open the two nights we were there, so probably bad timing. Hotel was a typical ski village hotel, good Italian/German food, and very comfortable. Second day of biking was up an old railroad spur that is now a ski trail about 15-20 K up to a mountain pass called Cimabanche Pass, which is beautiful. We rode up in a snow storm, then rain, then finally clear skies. This was the number two best ride of my life. Starting out from the hotel in Cortina, up the old spur, through single track bike trails, past babbling brooks, up to this fabulous mountain pass. This is now where the fun starts. Mostly downhill on paved roads very little traffic, at good speeds, through the most spectacular valleys you would ever see on a bike ride. Breathtaking. It had to end back at the hotel for a big dinner. The best ride of my life was the last biking day out of Merano. We were bused up 1500 K, about 85-90 miles to Lake Resia, high up in the Dolomites, then rode around the lake, down, back to Merano. High mountain peaks, many valleys,small towns, many grape growing farms, scenery, the best, and cool brisk weather. This was truly a great bike tour, one I will never forget. The trip is rated easy, but maybe easy/moderate is closer. The Hotel in Merano is excellent, middle of old town, modern, has a thermal bath, rooms were very good. The town of Merano is a must see if in the area, small, beneath the high mountains of the Dolomites, good restaurants, lots of tourists."
Visits
Buenos Aires, Cusco, El Calafate, Iguazu Falls, Iguazu National Park, Lima, Machu Picchu, Rio de Janeiro, Torres del Paine National Park
Highlights
Themes
Birding, Culinary & Wine, Cultural, High Adventure, Nature & Wildlife, Rafting, Kayaking, Canoeing, Trekking & Expeditions, Sailing, Photography
What travelers are saying
"I highly recommend Across South America for a memorable experience that is personalized for YOU."
Generous cancellation
Visits
Auckland, Christchurch, Dunedin, Fiordland National Park, Pacific Ocean, Queenstown, Rotorua, Tasmania, Wellington
Highlights
Themes
Cultural, Cycling & Biking, Hiking & Walking, National Parks, Nature & Wildlife, Rafting, Kayaking, Canoeing, Relaxing Retreats, Small Ship Cruise, Train & Rail Journeys, Trekking & Expeditions, Yoga, Meditation & Wellness, Sailing, Golf
What travelers are saying
"Geoff helped my wife and I to put together an itinerary that customized to our particular interests and preferences. At the outset he asked us where we'd like to go and, after a small number of iterations, together we were able able to craft an itinerary that met our budget, touched on much of the places we wanted, and did not have us staying at a different resort each night. Before leaving for our trip we were given our itinerary and confirmation #'s/vouchers/contact #'s for all of our activities and hotels captured in an easy-to-use app that made it extremely easy to transition to the next point of our journey. He and his assistant were quick to respond to any questions we had along the way as well. Overall, we had a great stay and highly endorse Geoff and RealNZ for anyone planning a bespoke trip to NZ."
Generous cancellation
Visits
Bangkok , Hanoi, Ho Chi Minh, Hoi An , Mekong Delta, Phuket
Highlights
Themes
Cultural, Nature & Wildlife, Rafting, Kayaking, Canoeing, Sailing, Photography
What travelers are saying
"I've just returned from my trip to China, a week ago. I've seen many-many interesting places of Guangdong and Guangxi provinces. But most of all i liked my 2-days trip to Longshen villages with my guide Frank from chinahighlights. The day before our trip has started, in Guilin, Frank met me in hotel and told about our journey. Next 2 days we visited traditional ancient chinese villages (the biggest from them are Ping'an and Dazhai), walking around them, saw the rice-terraces landscape (it was really unbelievable). Also we had a hiking between villages, and stayed at night at ZhongLiu village. I haven't seen any tourists in this village, even chinese tourists. It was fantastic cause we've seen real chinese life of local people, including, for example, planting vegetables, collecting tea). Very quiet, fresh air, natural food. Yes, in this village almost no shops, no souvenirs, but you dont need them. All around you a hundred times better. I advice all, who wants to see real chinese life, visit this place, especially this village, stay at night there. Thanks very much to my guide Frank and chinahighlights for this trip!"
Generous cancellation
Visits
Abu Simbel, Aswan, Cairo, Kom Ombo, Luxor, Luxor Temple, Pyramid of Giza, Sphinx, Temple of Karnak, Valley of the Kings, West Bank
Highlights
Themes
Nature & Wildlife, Sailing
What travelers are saying
"Egypt – June 10 to June 16 We had planned this trip over almost two years. After looking at offerings from various vendors, we selected Memphis Tours. In a brief high-level summary, they did NOT disappoint! In rating this adventure on a 5-star scale, 5. One of my bucket list is to see the ancient wonders of the world. I’ve been to the site of the Colossus of Rhodes, the Acropolis in Athens, Colosseum in Rome, Machu Pichu, Great Wall of China, Stone Henge and now the antiques of Egypt. We structured this trip to see a lot; the Pyramids of Giza; The temples of Aswan and the temples of Luxor including the Valley of Kings. In a word WOW! To be up close, touch and otherwise experience these monuments some almost 5,000-year-old, is mind blowing. To understand the context in human history is amazing. Our trip included a mini-cruise on the Nile (WOW!). The boat the “Minerva” was good; including accommodations, staff and food. We flew from Cairo to Aswan, caught the boat, sailed from Aswan to Luxor; then flew back to Cairo to go home. Flights were included in our package. In the hope of not botching names, I’d like to call out three people: “Menna” who was our coordinator and overall “boss” of our trip. This young lady can do it all. “Mai” who was our guide in Cairo/Giza, so smart, feisty and knowledgeable in all things ancient Egypt. Lastly, but NOT least is “Waled” who took us to Aswan and Luxor. His passion and knowledge are amazing. I’m just glad there wasn’t a test after. Their in-depth knowledge of not just facts, but the whys are incredible. Memphis Tours – be glad you have these folks on your team!"
Visits
El Calafate, Patagonia, Tierra del Fuego National Park, Ushuaia
Highlights
Themes
Birding, Cultural, High Adventure, Hiking & Walking, Nature & Wildlife, Rafting, Kayaking, Canoeing, Small Ship Cruise, Trekking & Expeditions, Sailing, Photography
What travelers are saying
"I highly recommend Across South America for a memorable experience that is personalized for YOU."
Generous cancellation
Visits
Bangkok , Hanoi, Mekong Delta, Siem Reap
Highlights
Themes
Cultural, Nature & Wildlife, Sailing, Photography
What travelers are saying
"I've just returned from my trip to China, a week ago. I've seen many-many interesting places of Guangdong and Guangxi provinces. But most of all i liked my 2-days trip to Longshen villages with my guide Frank from chinahighlights. The day before our trip has started, in Guilin, Frank met me in hotel and told about our journey. Next 2 days we visited traditional ancient chinese villages (the biggest from them are Ping'an and Dazhai), walking around them, saw the rice-terraces landscape (it was really unbelievable). Also we had a hiking between villages, and stayed at night at ZhongLiu village. I haven't seen any tourists in this village, even chinese tourists. It was fantastic cause we've seen real chinese life of local people, including, for example, planting vegetables, collecting tea). Very quiet, fresh air, natural food. Yes, in this village almost no shops, no souvenirs, but you dont need them. All around you a hundred times better. I advice all, who wants to see real chinese life, visit this place, especially this village, stay at night there. Thanks very much to my guide Frank and chinahighlights for this trip!"
Generous cancellation
Visits
Da Nang, Ha Long Bay, Hanoi, Ho Chi Minh, Hoi An
Highlights
Themes
Cultural, Family Friendly, Hiking & Walking, Nature & Wildlife, Rafting, Kayaking, Canoeing, Sailing, Photography
What travelers are saying
"I didn’t take this tour exactly, but made some changes based on my schedule and interests and travel dates. It was my first time in Southeast Asia and I was a traveling solo female. Liz my trip consultant and contact person was so helpful and responsive to any and all my concerns and questions. It was a trip of a lifetime. I can not gush enough about the itinerary and experiences. I am completely impressed with is company and this person. Ya ya in Chang Mai and Sam in Bangkok are top notch guides. The diving in Phuket was arranged with Siam diving, a small private boat not an over stuffed crowded one. It felt like we were the only people in the ocean. Goo, GO, GO!!!!"
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