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Long boat on beach in Audley Travel Thailand trip
Premier

Audley Travel

4.9 | Excellent
  • 99% Recommend
Service Level
  • Standard
Type
  • Global Operator
Established
  • 1996
Headquarters
  • Boston, Massachusetts, United States
Trips
  • 4

1,675
Audley Travel Reviews & Ratings 99% Recommend

4.9 out of 5
Excellent 1,573 Great 66 Average 14 Disappointing 9 Terrible 13
Value:
4.9 Guide:
4.9 Activities:
4.9 Lodging:
4.9 Transportation:
4.9 Meals:
4.9

Tour Reviews

I

Does Not Recommend

Very unprofessional. January 2017

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
I am not sure what others experience with this company. My wife and I have booked a trip to Thailand and Burma for 10 days. The agency charged us about 950$ a day just for hotels, guides and internal flights. As soon as we paid, problems started: the agent switched hotel to a cheaper one (3 stars). This was just the start in we're only in day 3 of our trip: the hotel room was wrong - the hotel had to scramble in the middle of the night, the agent booked a full day trip within a few hours after we got off a 21 hour flight for no apparent reason, we're currently sitting in 3rd class on the train without AC because apparently almost a thousand a day can't get you a driver in Thailand, did I mention a 6 hour layover on new year eve at the local airport with nothing to do?
The only time they were quick to reply when they needed a credit card number. I sent them an email a few days but no one bothered to reply, including supposedly 24 hour reply center.
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Tour Audley Travel Company Reviews

L

Recommends

Well done, Audley for creating a very memorable holiday! January 2017

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
A truly memorable holiday which ran like clockwork from start to finish. Kangaroos, wallabies, Koalas and sea-lions on Kangaroo Island with knowledgeable guides, wonderful, fresh local food and wine and great hosts at our accommodation. More kangaroos and beautiful mountain walks up in the Grampians national park then the stunning scenery of the Great Ocean Road. Christmas in Sydney - rainforest canopy walk in the Lamington national park - before New a Year on The Gold Coast - above and beyond everything we hoped for - well done Audley!
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Tour Audley Travel Company Reviews

FM

Does Not Recommend

Planning this trip was a nightmare. January 2017

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
Although we started our plans a year in advance, several problems/errors on their part were only recognized and "fixed" 3 weeks before we left. Specialist help was sporadic, employee turnover is a problem and actual time in office is limited. Great place to work because management will support you no matter how badly you mess up and you don't actually have to go to work! Price of trip doubled from initial inquiry and cost was outrageous. Our best days were our free days or activities we planned ourselves. Mistakes were made with flights, hotel reservations, and transports between places. Emergency phone number to contact Audley didn't work! Although we made the best of the situation and managed to have a great time in spit of Audley's planning and choices, I would NEVER recommend them or travel with them again. As experienced traveler, I expect more from an agency then price and service we received from Audley..
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Tour Audley Travel Company Reviews

S

Recommends

Trip was worth every penny October 2015

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I want to thank Audley, and in particular Holly Wheawall, for helping to create a dream holiday to Cambodia for my partner and I last year.

Not only was Holly very knowledgeable, but she was very supportive in ensuring that everything was how we wanted it. It was also good to hear from her upon our return to the UK, to see how things went and to discuss any potentials for improvement next time.

Whilst there is a cost attached to these tailor-made trips, to my mind our last trip was worth every penny, and we will certainly be coming back to you again to arrange further holidays for us.
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Tour Audley Travel Company Reviews

s

Recommends

Doing a second trip cause the first was awesome! October 2015

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
We came across Audley Travel when looking to book our honeymoon in 2012. Alex was fantastic. Great to have someone call you and chat instead of just communicating by email. He put together a fabulous two centre stay for us in Morocco. Firstly at Kasbah Bab Ourika and then at La Sultana in Oualidia. Both places were heavenly!!! The personal touch provided by Alex and Audley was great. So good in fact that we're coming back for seconds and I've just been on the phone to Kate to talk about Bali. Very excited to see out itinerary!!!
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Tour Audley Travel Company Reviews

Stride Review

Founded in 1996, Audley grew out of the desire to help travelers see the world in their own way, using expertly crafted individual journeys.

What Makes Them Stand Out?

With Audley you have the peace of mind that comes from speaking directly to a travel specialist who works to create an itinerary specifically designed to you. They consider all factors from your interests to the budget you’re looking to spend. They see the process through from inception to departure, and are available for questions all throughout your trip.

Who Travels With Them?

Travelers interested in working with a travel specialist who will help make your trip personal and individual.

Where Do They Operate?

Audley creates their tailor-made itineraries for over 75 destinations on every continent.

Why Travel With Them?

Audley presents the inspiration, allowing you decide the type of trip you want to have. Then they take it a step further, allowing you to fully customize and personalize your experience. Dedicated travel specialists are available to help you along every step of the way. No matter your budget or interests, each trip is designed with absolute quality in mind.

Visit Audley Travel site >

From Audley Travel

Our trips don’t come off the shelf, there’s no set recipe - they're tailor-made down to the finest detail around your tastes and interests. Quite simply, we listen to what you want and then carefully design an individual trip to match, working to your budget and with an absolute commitment to quality. We have genuine experts for each and every one of our destinations, expertise that comes from having travelled many times or lived there. Our specialists will design a trip around you, show you the highlights in a different light, and introduce you to places and experiences that others might miss.

We spend time travelling each year to top up our knowledge and discover new hidden gems, stay in the accommodation and meet our guides - many of whom are firm friends. What this means for you is:

  • You'll stay in characterful accommodation to suit your budget, which we've personally tracked down and visit regularly.
  • Only the most experienced guides will show you around, who've been picked by us or our local partners.
  • We'll choose the best ways for you to travel, because we've travelled most routes ourselves and know all the options: road, rail, air and water.
Associations:

Association of Bonded Travel Organisers Trust, International Air Transport Association, Adventure Travel Trade Association,Association Of Independent Tour Operators

Awards:

Grand Tour of Tunisia tour
13 days
Private Guided
Value - 3 star
Physical :
From: $ 4,295

Highlights

  • Explore the UNESCO medina of Tunis.
  • Relax on the island of Jerba.
  • See the spectacular amphitheatre at El Jem.
  • Sample Tunisia's impressive Roman sites.
  • Take in the atmosphere of historic Carthage.
  • Visit Kairouan, one of Islam's holiest cities.
  • Take in remote desert scenery in the south.
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Papua New Guinea tribes & wildlife tour tour
13 days
Small Group Tour
Premium - 4 star
Physical :
From: $ 11,054

Highlights

  • Fly over the vast expanse of Papua New Guinea's unexplored rainforest by light aircraft.
  • Explore the Sepik River by boat where you will stop at remote villages and see how day to day like unfolds.
  • See the beautiful plumes of the Birds of Paradise around the Highlands.
  • Experience unique tribal customs, dances and performances.
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Unesco Discovery tour
16 days
Private Guided
Value - 3 star
Physical :
From: $ 3,985

Highlights

  • Journey through the beautiful Ninh Binh region with its dramatic limestone karsts.
  • Explore some of the world's largest caves at Phong Nha National Park and camp overnight inside.
  • Unearth Vietnam's modern and ancient history in imperial Hue.
  • Stray off the beaten track and visit one of Vietnam's forgotten minority tribes.
  • Explore the charming streets of Hoi An's UNESCO recognised Old Town or simply relax on one of the many nearby beaches.
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Colombia Basics tour
7 days
Group Tour
Basic - 2 star
Physical :
From: $ 2,095

Highlights

  • Salt cathedral of Zapiquira
  • Historical center of Bogota
  • Fortified city of Cartagena
  • Inclusive of daily breakfast
  • International flights can also be arranged
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Tours & Operators on Stride Awarded and Featured by:

  • National Geographic, Condé Nast Traveler, Travel + Leisure
  • Outside, The New York Times