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Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more

Bamba Experience

3.4 | Average
  • 60% Recommend
Service Level
  • Budget
Type
  • Global Operator
Established
  • 2005
Headquarters
  • Condesa, Mexico City, Mexico
Trips
  • 4

5
Bamba Experience Reviews & Ratings 60% Recommend

3.4 out of 5
Excellent 3 Great 0 Average 0 Disappointing 0 Terrible 2
Value:
3.4 Guide:
3.4 Activities:
3.4 Lodging:
3.4 Transportation:
3.4 Meals:
3.4

Tour Reviews

R

Recommends

Great tour, not so greeat operator December 2017

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
The tour itself is super cool. Yes, it is a whirlwind, you are constantly on the go, moving from one place to another and you get to see only a small portion of the local wonders but if you are time constrained – this is a great way to see many places in a short time. The salt flats were probably my favourite...
The physical challenge is moderate but the high altitudes and dry/dusty/salty air could present challenges.
A word of caution regarding booking it with Bamba Experience: be ready for screw-ups. I was not picked up in an airport in the middle of the night contrarily to the confirmed plan, twice not picked up for a local activity.
I managed to arrange for the alternatives myself (the phone number and the online contacts they provide for *urgent* contacts are of no use – all you get is a voicemail and/or reply many hours later when it would be too late anyways as there is no slack in the schedule). Bamba reimbursed me for the extra expenses I incurred in some of these cases but not in all.
The instructions Bamba provided were incomplete; they have not mentioned some important details that would have put me in trouble if it weren't for my fellow travellers who booked same activities through other agencies (and these agencies specifically instructed them what to prepare).
Read more

SJ

Does Not Recommend

Dont book April 2017

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
We did a 18 day tour through Belize/Mexico and Guatemala. Heaps of mistakes on the vouchers. ( wrong times, prices, confirmation numbers and durations) No availability on 1 of the busses so we had to arrange our own transport. And the big suprise in the end they booked us on a transfer from Palenque to Guatemala which nearly costs our lives.

We were involved in a bus accident and Bamba did simply nothing. We emailed a couple of questions and there was no serieus answer you will expect from a company like this.

After more than a week and a 3 page letter I got their attention and they offered a refund. Good to receive a little refund of the huge amount we paid for a ruined holiday... think twice to book
Read more

I

Recommends

Best way to discover a country August 2015

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Bamba is just the best way to discover a country individually. While not worrying about the stress of buying your next bus/plane ticket or trip you can just relax and enjoy those unforgettable moments of travelling, which will stay in your mind forever.
Read more

Jk

Recommends

Excellent service! August 2015

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Travelled with them in Mexico, excellent service, super helpful staff - got me out of trouble when I made a mistake with a booking!

R

Does Not Recommend

Unprofessional! August 2015

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
Booked a bus 3 days in advance from Puno to Cuzco (Peru), the payment was all successful, however Bamba decided to do nothing with my money so I'm now stuck in Puno with no hotel/hostel booked at 10:40 pm. Good job Bamba
Read more
Visit Bamba Experience site >

From Bamba Experience

The Idea...         

Paul Sarfati studied a degree in Entrepreneurship and Marketing at Babson College in Boston from 2001-2005. During his college experience he had the opportunity to create a business plan during his freshman year and continue to develop a business plan through an (Operations Plan, Financial Plan, Marketing Plan) in many different courses. During this process he got lots of help from his best friends Felipe Pimentel, Juan Brando & Nicolas Steiner. His last year in college he developed a final business plan participated in a business class contest and was awarded 1st Place. Thus, after graduating Paul decided to go back to Mexico and start his own business.

Our Founders...               

Founded in 2005, by Paul Sarfati and Arturo Martinez, with a vision to provide an unforgettable learning and travel experience in Mexico for all types of travelers, they decided to start BambaExperience.com. As a world traveler himself, Paul's focus has always been on enjoying every single moment in life, traveling and meeting new people and going to amazing off-the-beaten-path destinations, all while directly interacting with local villagers and appreciating the natural environment during the process.

The Beginning...              

Bamba Experience started operating a hop-on hop-off bus service similar to the one offered by companies such as Oz Experience in Australia, Kiwi Experience in New Zealand, Fez Travel in Turkey, Baz Bus in South Africa, and Busabout in Europe in Mexico. After trial and error, Bamba Experience realized that travelers where very interested on not only being with other backpackers and meeting them, but also they wanted to have the opportunity to travel in Public Buses, and have many more interactions with the local people.

For this reason, Bamba decided to create a new travel method called Hop-on Hop-off Bus Pass, meaning that you still have the same flexibility to stay as long as you want in each destination, and create your own itinerary, but at the same time you will travel not only in shuttle vans with other backpackers but with a mix of public transportation such as Public Buses, Boats, Trains and sometimes flights. The idea behind this is to make sure travelers have the opportunity to travel exactly the same way as if they where traveling on their own, but much easier and with the security that they would be making the most out of their travel experience. Today, BambaExperience.com has grown in size from Paul and Arturo’s original vision to include buses experiences, guides and support staff in Mexico, Guatemala, Belize, Honduras, El Salvador, Nicaragua, Costa Rica, Panama, Peru, Bolivia, Brazil, Argentina, Uruguay and Chile.

What Bamba Experience Is Today...       

Bamba Experience is the one stop solution for independent travelers in Latin America. Bamba Experience’s purpose is to make independent travel very easy. We help travelers make the most out of their travel experience and give them the opportunity to make their own schedules, choose the route they want to do and let them stay for as long as they want in each destination. Bamba Experience objective is to remove language barriers and the bureaucracy of developing countries by acting as an office where travelers can easily contact us, speak English, make bus bookings, changes to their bus trips, get information on bus schedules, departure points, book day and multi-day trips easily and get information about each destination.. We are like a living guidebook, and respond to the real time necessities of the clients. With our help the traveler will make sure to spend more time traveling, and less time arranging and figuring out their trip. We are expert travelers in Latin America, and we love what we do!!

New Partners...               

In 2010 Laurent Steiner, a passionate traveler and entrepreneur, joined the Bamba Group team in order to grow the company by implementing new marketing and technological advances into the development of co-branded websites such as www.BambaAdventures.com and www.BambaWorld.com. The Bamba Group has become very successful through it's years of operation with thousands of happy travelers. We hope to continue growing with new projects and implementing the same business model in many different countries across the globe with the goal of providing access to the most amazing destinations this planet has to offer.

Our Priorities...

Most importantly, Bambaexperience.com’s primary concern is that every single traveler returns home safely, with a smile on their face, with a list of amazing experiences, new friends and a greater consciousness of our world’s nature and community.

Associations:

Adventure Travel Trade Association; World Youth Student and Educational Travel Confederation

Awards:

Trips & Specials

No Specials at this time. Please check back later!

4 days
Small Group Tour
Basic - 2 star
Physical :
From: $ 747

Highlights

  • Hike through Andes mountain villages
  • See magical Machu Picchu at sunrise
  • Camp in the midst of snow-capped peaks
  • Enjoy authentic views of community life
More

Highlights

  • Hike the original & legendary Inca Trail
  • See hidden Inca ruins along the trek
  • Cross the Sun Gate in the early morning 
  • A once-in-a-lifetime experience!
More
12 days
Group Tour
Value - 3 star
Physical :
From: $ 868

Highlights

  • Discover Havana with a local & sleep at homestays
  • Visit beautiful Playa Giron, Trinidad & Santa Clara towns
  • Relax in Cienfuegos, Cuba’s “Pearl of the South”
More
6 days
Private Guided
Premium - 4 star
Physical :
From: $ 493

Highlights

  • Go rafting on the Ganges from Shivpuri to Rishikesh
  • Take daily yoga classes and get a wholesome massage
  • Peek into local life at Himalayan villages nearby
More
 

See All Bamba Experience Trips >

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