Machu Travel Peru vs Orongai Africa Safari - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 5
Value — 5.0
Guide — 5.0
Activities — 5.0
Lodging — 5.0
Transportation — 5.0
Meals — 5.0
Overall — 1
Value — 1.0
Guide — 2.0
Activities — 1.0
Lodging — 1.0
Transportation — 1.0
Meals — 1.0
Recent Reviews

A very special Experience

5.0 May 2017
w
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
A very special Experience

I enjoyed working with Tania from Machu Travel Peru over email prior to our trip to Perú. She was so helpful and very patient to help answer all the question I had. Our trip had no issues from start to finish. The tour guides provided were great also. Thank you!
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Tour Machu Travel Peru Company Reviews

A very special Experience

5.0 May 2017
w
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
A very special Experience

I enjoyed working with Tania from Machu Travel Peru over email prior to our trip to Perú. She was so helpful and very patient to help answer all the question I had. Our trip had no issues from start to finish. The tour guides provided were great also. Thank you!
Read more

Tour Machu Travel Peru Company Reviews

Andean Crossing trip was incredible

5.0 October 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I´ve learned so much about Peruvian culture and history. One of the best experiences was meeting all the people, like the Ecoamazonia lodge guide Elmer, Sol in Cusco!.

Tour Machu Travel Peru Company Reviews

Worst travel of my LIFE. Avoid like the plague.

1.0 April 2019
A
Does Not Recommend
  • Value 1.0
  • Guide 2.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
Cheats, crooks and unprofessional. Avoid them like the plague.

We got a quote from Orongai: 7-day safari in northern Tanzania: Ngorongoro, Ndutu and Serengueti, for 8 people, all lodges. From February 16th to 22nd 2019. Price: 2,150 $ pp, total 17,200 $. Park fees, All accommodations, all transportation, and all Taxes/VAT were explicitly included. All lodges were mid/upper level: Lake Duluti Lodge, Ngorongoro Serena Safari Lodge, Ndutu Safari Lodge and Serengeti Serena Safari Lodge.
January 2018 we paid a 30% (645 $ pp) by transfer. The remainder was to be paid on arrival: 2,150 - 645= 1,505 $ per person, 12,040 $ total. Two of us (stupidly) paid our part of the remainder by transfer: 3,010 $ for two people. After this the remainder was: 12,040 – 3,010 = 9,030 $.
On February 12th, Martha, the person in charge of our trip, informed us that there was an additional charge of 650$ pp “due to additional concession fees at NDUTU area and Ngorongoro area that were not there before”. We checked with TANAPA and others and this was a lie.
We considered not going, but we really wanted to do the safari, we had already paid 645$ each (or 2,150 $ some of us) plus the flights, a dear price for us, and we decided to go (another mistake).

On arrival we had a very long and very unpleasant discussion with Martha, a guide called Asseri and another guide Freddy. We tried to convince them to honour their offer, but reasoning with them was impossible. They denied evidence and the most basic logic stone-faced. Like talking to a wall. They said that that “Total” next to the 17,200 $ didn’t mean “all the money”. They insisted that the remainder was 12,030 $, and not 9,030 $. Which doesn’t even add up! If we had to pay an extra 650$ the remainder would be 14,230$. They also said that the flight from Serengeti to Arusha was NOT included, even if “all transportation” was explicitly included, because a flight is not transportation!
Our embassy put us in contact with a person who sometimes helped other Spaniards informally, with 20+ years of experience in the safari business. He tried to convince Orongai’s people for maybe another hour. He couldn’t. We went to the “Tourist Police”. We spent there another 2 hours. Nothing came out of it. We offered to pay 200 $/pp over the agreed 2,150 $. Orongai rejected it.

Back to the hotel at 11 pm. We were leaning to cancel the whole thing and leave. In the middle of the night, without a car and without a hotel, because the lodge we were in, Lake Duluti Lodge, told us that we would have to pay our rooms ourselves (~ 300 $/room) because Orongai wouldn’t pay if we canceled the safari. Martha threatened us with legally demanding whole payment, because “it would be our decision to cancel”.
Somebody suggested that if we paid the 9,030 $ we still owed, PLUS the 200 $/person we offered before AND they downgraded us to mobile tented camps, instead of lodges, we could go ahead. Tired of the whole thing, and worried of a judicial process in Tanzania, we agreed to this. They made us sign a paper saying that these changes were our responsibility because we had not understood the original quotation correctly. If not the deal was off and they would sue us for full payment. Some of us signed, under duress obviously. A mobile tented camp is a far cry from a permanent camp, let alone a lodge. Some permanent tented camps are really luxurious. The mobile tented camps are most definitely NOT luxurious. In some, the showers didn’t even work, and didn’t have enough power even to recharge the batteries/phones if we all tried at the same time.
One of the guides (Asseri) never made any effort to place the car in a good position for the photos and barely spoke at all. He was a risky driver. Frequently texted on his phone while driving, took photos or even video putting his full arm outside the window. The lunch food was quite poor and always the same, including a piece of chicken so deeply fried as to be mummified. Almost inedible.
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Tour Orongai Africa Safari Company Reviews

Tours 8 Trips 0 Trip
Average Trip Price Per Day $ 422 $ 0
Operator Type Custom/Private Tour Operator Group Tour Operator
Size Local Specialist Local Specialist
Trip Types
  • Group Tours
  • Private Guided Trips
  • Custom Itineraries
  • Group Tours
Service Level Luxury Budget
Regions
  • South America
  • Africa
Known For
  • Solo & Singles Travel
  • Trekking & Camping
  • Adventure
  • Luxury
  • Train & Rail
  • Safari
  • Luxury
  • Budget
Headquarters Urb. Kennedy A, Las Esmeraldas Street E 23, Wanchaq, Cusco, Peru Arusha, Tanzania
Year Established 2011 N/A
Solo Friendly N/A N/A
Tour Languages N/A
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      About Machu Travel Peru

      Founded in 2011, the relatively new Machu Travel Peru is dedicated to providing sustainable travels through Peru.

      What Makes Them Stand Out?

      They create customized itineraries suitable to numerous travel styles. Their guides are passionate and knowledgeable about Peruvian culture and this enthusiasm becomes a part of your tour. You will make your way to Machu Picchu learning of Peruvian history and customs. 

      Who Travels With Them?

      Travelers interested in learning about Peru from a historical and local perspective. Many of their trips go to Machu Picchu - for which it is advisable to be in generally good shape. 

      Where Do They Operate?

      They focus in Peru, with emphasis in Cusco and Machu Picchu. 

      Why Travel With Them?

      Peru is quickly becoming a champion of responsible travel, and Machu Travel Peru is no exception. They work with local rural communities, and are involved in numerous social projects.

      About Orongai Africa Safari
      N/A
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