Rainforest Cruises vs Machu Travel Peru - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 4
Value — 4.4
Guide — 4.0
Activities — 4.6
Lodging — 4.6
Transportation — 4.4
Meals — 4.4
Overall — 5
Value — 5.0
Guide — 5.0
Activities — 5.0
Lodging — 5.0
Transportation — 5.0
Meals — 5.0
Recent Reviews

Poor attention to detail

1.0 June 2019
Gb
Does Not Recommend
  • Value 3.0
  • Guide 1.0
  • Activities 3.0
  • Lodging 3.0
  • Transportation 3.0
  • Meals 2.0
I've already left one review - not sure why it's not showing.
The agent I dealt with at this company had the worst attention to detail and no idea about timeliness of responses.
The management buried their head in the sand and did not respond to 1 complaint either before or after the trip.
The purpose of using an agent is yo make your holiday experience stress free - but I left home with a sense of dread of what was to go wrong - and many things did.
Will never use them again.
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Tour Rainforest Cruises Company Reviews

Never dealt with an agent with such poor attention to detail

2.0 June 2019
G
Does Not Recommend
  • Value 3.0
  • Guide 1.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 3.0
  • Meals 4.0
I booked a group charter in the Galapagos with Rainforest cruises at the start of May.
In addition I, and a number of other couples from the group booked additional travel pre/post cruise - so a fair bit of money went through the company.
My complaint is not with the product- they knew their hotels, tours etc, but when you get an itinerary that includes an activity on 31 April - warning bells go off. In the whole lead up to the trip there were so many errors in the itinerary that I had to pick up. The final version was only sent 1 week before departure limiting any proper review. I had members of my group forever chasing the agent for details and information.
I raised this multiple times with the company managers but with no response. During the trip we turned up at one airport expecting to be met - but the hotel had no record of our booking. Itinerary details were misrepresented (e.g. a 3 day experience was arriving at 4pm one day, having the next day and then leaving 7.00am the next day - absolutely false advertising).
I have tried dealing with the company outside of a forum such as this, but I have worked out they just don't respond. I sent a letter to management on 24th But have had absolutely no response at all.
I run a small business and would NEVER treat my clients in such a way - but I am learning that silence seems to be the Sth American way of dealing with things - although with head quarters in USA I mistakenly thought American service would count for something.
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Tour Rainforest Cruises Company Reviews

The ship is beautiful and comfortable

5.0 March 2019
C
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
We would highly recommend an Amazon Rainforest Cruise through Rainforest Cruises. We had a five-day cruise on the Delphin III. The ship is beautiful and comfortable and the staff are friendly and knowledgeable. They have all grown up in river villages in the general area so can speak extensively about the customs, foods, wildlife, the rivers, plants, etc. It was a great experience and we saw very few mosquitoes and were not uncomfortable in the heat and humidity. Our trip was at the end of February, 2019. The water was very high and that made navigation very easy. We loved it! The food was wonderful on board. The accommodations were luxurious.
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Tour Rainforest Cruises Company Reviews

A very special Experience

5.0 May 2017
w
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
A very special Experience

I enjoyed working with Tania from Machu Travel Peru over email prior to our trip to Perú. She was so helpful and very patient to help answer all the question I had. Our trip had no issues from start to finish. The tour guides provided were great also. Thank you!
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Tour Machu Travel Peru Company Reviews

A very special Experience

5.0 May 2017
w
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
A very special Experience

I enjoyed working with Tania from Machu Travel Peru over email prior to our trip to Perú. She was so helpful and very patient to help answer all the question I had. Our trip had no issues from start to finish. The tour guides provided were great also. Thank you!
Read more

Tour Machu Travel Peru Company Reviews

Andean Crossing trip was incredible

5.0 October 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I´ve learned so much about Peruvian culture and history. One of the best experiences was meeting all the people, like the Ecoamazonia lodge guide Elmer, Sol in Cusco!.

Tour Machu Travel Peru Company Reviews

Tours 4 Trips 8 Trips
Average Trip Price Per Day $ 497 $ 422
Operator Type River Cruise Line Custom/Private Tour Operator
Size Local Specialist Local Specialist
Trip Types
  • Small Ship & Expedition Cruises
  • River Cruises
  • Group Tours
  • Private Guided Trips
  • Custom Itineraries
Service Level Luxury Luxury
Regions
  • South America
  • Rivers & Seas
  • South America
Known For
  • 50+
  • 18 - 35
  • Trekking & Camping
  • Adventure
  • Solo & Singles Travel
  • Trekking & Camping
  • Adventure
  • Luxury
  • Train & Rail
Headquarters Gulfport, Florida, USA Urb. Kennedy A, Las Esmeraldas Street E 23, Wanchaq, Cusco, Peru
Year Established 2011 2011
Solo Friendly N/A N/A
Tour Languages N/A
Top Trips
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    About Rainforest Cruises

    Gulfport, Florida-based Rainforest Cruises is a conservation-minded agency specializing in small ship cruises on the Amazon River in three South American countries, as well as Galapagos Islands cruises. 

    What Makes Them Stand Out? 

    They have a narrow focus, are experienced in that niche, and can offer expert advice to help you choose your Amazon or Galapagos cruise. 

    Who Travels With Them?

    With so many options in price, style of ship, and destination, Rainforest Cruises appeals to any traveler of any age or budget who wants to visit the Amazon or Galapagos by small ship or riverboat. 

    Where Do They Operate?

    Primarily on the Amazon in Peru, Brazil, and Ecuador, as well as cruises in the Galapagos Islands. They have a minor presence in Panama and Bolivia. 

    How Does It Work?

    They feature four styles of riverboats and cruise ships: comfort, superior, luxury, and charter; suitable family and honeymoon choices are also noted. Comfort is the most basic level, while luxury vessels have the most amenities and largest cabins. You can charter a ship in any category at additional cost. Choose your cruise from among 25 ships in the Amazon region, 12 in the Galapagos and one each in Panama and Bolivia. The vessels range from houseboat-style to sailing ships to sleek yachts.  

    Why Travel With Them? 

    Rainforest cruises makes it easy to find the Amazon or Galapagos cruise that’s right for you.  All their ships are pictured on their website and categorized by style. You choose your destination and ship, with their advice if needed. You can also book land tour extensions through them to places like Machu Picchu and Iguazu Falls, or a stay at a jungle lodge.

    About Machu Travel Peru

    Founded in 2011, the relatively new Machu Travel Peru is dedicated to providing sustainable travels through Peru.

    What Makes Them Stand Out?

    They create customized itineraries suitable to numerous travel styles. Their guides are passionate and knowledgeable about Peruvian culture and this enthusiasm becomes a part of your tour. You will make your way to Machu Picchu learning of Peruvian history and customs. 

    Who Travels With Them?

    Travelers interested in learning about Peru from a historical and local perspective. Many of their trips go to Machu Picchu - for which it is advisable to be in generally good shape. 

    Where Do They Operate?

    They focus in Peru, with emphasis in Cusco and Machu Picchu. 

    Why Travel With Them?

    Peru is quickly becoming a champion of responsible travel, and Machu Travel Peru is no exception. They work with local rural communities, and are involved in numerous social projects.

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