Rainforest Cruises vs Signature Collection by Gate 1 - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 4
Value — 4.4
Guide — 4.0
Activities — 4.6
Lodging — 4.6
Transportation — 4.4
Meals — 4.4
Overall — 0
Value — 0.0
Guide — 0.0
Activities — 0.0
Lodging — 0.0
Transportation — 0.0
Meals — 0.0
Recent Reviews

Poor attention to detail

1.0 June 2019
Does Not Recommend
  • Value 3.0
  • Guide 1.0
  • Activities 3.0
  • Lodging 3.0
  • Transportation 3.0
  • Meals 2.0
I've already left one review - not sure why it's not showing.
The agent I dealt with at this company had the worst attention to detail and no idea about timeliness of responses.
The management buried their head in the sand and did not respond to 1 complaint either before or after the trip.
The purpose of using an agent is yo make your holiday experience stress free - but I left home with a sense of dread of what was to go wrong - and many things did.
Will never use them again.
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Tour Rainforest Cruises Company Reviews

Never dealt with an agent with such poor attention to detail

2.0 June 2019
Does Not Recommend
  • Value 3.0
  • Guide 1.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 3.0
  • Meals 4.0
I booked a group charter in the Galapagos with Rainforest cruises at the start of May.
In addition I, and a number of other couples from the group booked additional travel pre/post cruise - so a fair bit of money went through the company.
My complaint is not with the product- they knew their hotels, tours etc, but when you get an itinerary that includes an activity on 31 April - warning bells go off. In the whole lead up to the trip there were so many errors in the itinerary that I had to pick up. The final version was only sent 1 week before departure limiting any proper review. I had members of my group forever chasing the agent for details and information.
I raised this multiple times with the company managers but with no response. During the trip we turned up at one airport expecting to be met - but the hotel had no record of our booking. Itinerary details were misrepresented (e.g. a 3 day experience was arriving at 4pm one day, having the next day and then leaving 7.00am the next day - absolutely false advertising).
I have tried dealing with the company outside of a forum such as this, but I have worked out they just don't respond. I sent a letter to management on 24th But have had absolutely no response at all.
I run a small business and would NEVER treat my clients in such a way - but I am learning that silence seems to be the Sth American way of dealing with things - although with head quarters in USA I mistakenly thought American service would count for something.
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Tour Rainforest Cruises Company Reviews

The ship is beautiful and comfortable

5.0 March 2019
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
We would highly recommend an Amazon Rainforest Cruise through Rainforest Cruises. We had a five-day cruise on the Delphin III. The ship is beautiful and comfortable and the staff are friendly and knowledgeable. They have all grown up in river villages in the general area so can speak extensively about the customs, foods, wildlife, the rivers, plants, etc. It was a great experience and we saw very few mosquitoes and were not uncomfortable in the heat and humidity. Our trip was at the end of February, 2019. The water was very high and that made navigation very easy. We loved it! The food was wonderful on board. The accommodations were luxurious.
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Tour Rainforest Cruises Company Reviews

Tours 4 Trips 1 Trip
Average Trip Price Per Day $ 497 $ 0
Operator Type River Cruise Line Group Tour Operator
Size Local Specialist Global Operator
Trip Types
  • Small Ship & Expedition Cruises
  • River Cruises
  • Group Tours
Service Level Luxury Standard
  • South America
  • Rivers & Seas
  • North America
  • Central America & Caribbean
  • South America
  • Australia & Pacific
  • Asia
  • Africa
  • Middle East & North Africa
  • Europe
Known For
  • 50+
  • 18 - 35
  • Trekking & Camping
  • Adventure
  • 50+
  • Budget
Headquarters Gulfport, Florida, USA Fort Washington, Pennsylvania
Year Established 2011 N/A
Solo Friendly N/A N/A
Tour Languages N/A N/A
Top Trips
    Similar Companies
        About Rainforest Cruises

        Gulfport, Florida-based Rainforest Cruises is a conservation-minded agency specializing in small ship cruises on the Amazon River in three South American countries, as well as Galapagos Islands cruises. 

        What Makes Them Stand Out? 

        They have a narrow focus, are experienced in that niche, and can offer expert advice to help you choose your Amazon or Galapagos cruise. 

        Who Travels With Them?

        With so many options in price, style of ship, and destination, Rainforest Cruises appeals to any traveler of any age or budget who wants to visit the Amazon or Galapagos by small ship or riverboat. 

        Where Do They Operate?

        Primarily on the Amazon in Peru, Brazil, and Ecuador, as well as cruises in the Galapagos Islands. They have a minor presence in Panama and Bolivia. 

        How Does It Work?

        They feature four styles of riverboats and cruise ships: comfort, superior, luxury, and charter; suitable family and honeymoon choices are also noted. Comfort is the most basic level, while luxury vessels have the most amenities and largest cabins. You can charter a ship in any category at additional cost. Choose your cruise from among 25 ships in the Amazon region, 12 in the Galapagos and one each in Panama and Bolivia. The vessels range from houseboat-style to sailing ships to sleek yachts.  

        Why Travel With Them? 

        Rainforest cruises makes it easy to find the Amazon or Galapagos cruise that’s right for you.  All their ships are pictured on their website and categorized by style. You choose your destination and ship, with their advice if needed. You can also book land tour extensions through them to places like Machu Picchu and Iguazu Falls, or a stay at a jungle lodge.

        About Signature Collection by Gate 1

        A unique collection of luxury trips designed by Gate 1 travel.

        What Makes Gate 1 Signature Collection Stand Out?

        These are luxury minded trips with a local focus. Guides are all local experts, from and living in the destination you’re visiting. Each itinerary features exclusive experiences. Groups are small and each day is full of activity but well balanced.

        They focus on offering only a select group of trips in this special collection - allowing them the freedom to create truly spectacular itineraries - which include more inclusions in the price than their other collections.

        The tagline is “More Luxury for Less”. These tours may not be in same luxury travel class if you’re used to Abercrombie & Kent, however where comfort and extravagance meets fun and busy travel days of sightseeing and tours, you’ll find Gate 1 Signature Collection.

        Who Will Enjoy Traveling with Gate 1 Signature Collection?

        Those travelers who are willing to spend a little bit more for a 4-5 star experience, will probably find a sweet spot with Gate 1 Signature tours. These trips tend to be attended by older travelers, in the 50+ range.  

        Don’t expect too much strenuous activity. You can expect easy paced walks, guided tours and lectures, and stops to explore interesting cultural sites and historical attractions.

        While some of these cultural experiences, included in their “Signature Experiences”, are truly unique, be wary that many of these inclusions are fairly standard offerings - such as a hot air balloon ride over the African savannah. So the luxury experience of exclusivity you may be expecting is to be taken with a grain of salt. These tours offer wonderful experiences - but the destinations or activities are not always particularly uncommon or rare.  

        Top Destinations

        They currently don’t offer an overly extensive list of countries, but tours do go all over the world. This includes Central Europe, Spain, and the UK, Israel, Jordan and Morocco, Peru, Southeast Asia, Kenya, South Africa, Tanzania, and Zimbabwe.

        Gate 1 Signature Collection Travel Style

        Signature Collection tours with Gate 1 aim for comfort, ease, and unique cultural experiences. Like their other brands, Gate 1’s Signature Collection is about making sure your sightseeing is maximized, and the price is right for the experience.

        Most sightseeing, meals, wifi, tips, and their “Signature Experiences” are included in the itinerary price - unlike Gate 1’s main brand which offers less inclusions. This type of itinerary more helpful to budget travelers wishing to pick and choose which activities they would like to pay for. Gate 1 Signature Tours, however, are best suited to those who want more inclusions and less hassle to have to decide on how to spend their travel time.

        Why Choose a Tour with Gate 1 Signature Collection?

        If you’re an older traveler looking for a boutique, comfortable, and well paced tour, the Signature tours may suit you very well. Travelers love the customer service, attention to detail, and depth of knowledge the guides bring to each day on the tour. There is also a good balance of free time and optional additional sightseeing opportunities.

        All tours feature included “Signature Experiences” which are the main highlights that make the Signature Collection tours stand out from the other Gate 1 brands. These are unique excursions, usually with a strong cultural focus - such as an evening of Irish music in Galway, or a traditional dinner in the deserts of Morocco. They also often include lectures that explore a destinations history or a specific facet of the culture.

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