Stride climate

The Family Adventure Company vs CostSaver - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 4
Value — 3.9
Guide — 3.9
Activities — 3.9
Lodging — 3.9
Transportation — 3.9
Meals — 3.9
Overall — 5
Value — 4.6
Guide — 4.6
Activities — 4.6
Lodging — 4.6
Transportation — 4.6
Meals — 4.6
Recent Reviews

The company provided an excellent pre tour service

5.0 December 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
The company provided an excellent pre tour service and the information sent was accurate and useful. I would definitely look at using them again and recommend them to any family.

Tour The Family Adventure Company Company Reviews

I was very impressed with the Family Adventure company in terms of the holiday

5.0 April 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I was very impressed with the Family Adventure company in terms of the holiday delivered which was exceptional. The booking and pre-holiday experience was fine although it would be better to have a specific contact to email rather than just to phone the general number with queries.
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Tour The Family Adventure Company Company Reviews

Booking and customer service were good. From a child's perspective

4.0 April 2016
A
Recommends
  • Value 4.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 4.0
Booking and customer service were good. From a child's perspective, FAC were not as welcoming. Another company we have travelled with sent a welcome pack with a travelling companion (soft toy) and activities to do while travelling. When on the holiday this company also catered more for families needs e.g. more frequent stops when travelling for food and toilets, without parents having to ask. The stops were also at more sensible times e.g. making sure there was a stop at lunch time (12.30ish), rather than early afternoon (1.30 onwards). Children (and adults) get irritable if they've not eaten making the journey more stressful.
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Tour The Family Adventure Company Company Reviews

Excellent tour AAA+++ tour guide,Jelle Dalemans

5.0 January 2017
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Excellent tour AAA+++ tour guide, Jelle Dalemans. His love an passion rubs off you .Hidden treasure WOW mind blowing .Optional extras a must the cherry on the cake We had a driver one in a million Rudy Leanan. We felt safe an secure in his driving . Our excursion guides wow knowledgeable an passionate about the places they took us to
Thanks for giving us Jelle as a tour guide he made our trip the adventure we wanted
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Tour CostSaver Company Reviews

Very Enjoyable

5.0 January 2017
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
First time I have been on a coach trip and thought although it was fast paced, it was very enjoyable.

Tour CostSaver Company Reviews

Good tour and knowledge of the places visited.

3.0 January 2017
A
Does Not Recommend
  • Value 3.0
  • Guide 3.0
  • Activities 3.0
  • Lodging 3.0
  • Transportation 3.0
  • Meals 3.0
I have worked with customers for the last 20 years. I did training for 12 years and then was the supervisor for the training dept. I would sit down with my students at least once every 3 days to ask how the course was running. When I was away I would sit at the dinner table with the students as we were all in the same motel. By doing this I could change the course to suit the people in each class.
What I found with the tour is, that the tour director did not sit down with the people to see if the tour can be improved. I find that this seems to director out of touch with the customers. This seems to be run by the tour director, not by the customers. I was on a holiday and I don't need to be woken up at 6-00am for getting ready to leave for that day. There are will be cases that this will need to be done. EG. To catch the ferry to and from Ireland.
I will say that the tour director had the knowledge and knew the history of the places we visited.
There needs to be training done for the people who sell your packages. As an Australian, we do not tip people for there service. This needs to be pointed out to the people who are going on tour. We also found out from the other tour members that there was prepaid vouchers which was not offered to us.
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Tour CostSaver Company Reviews

Tours 15 Trips 33 Trips
Average Trip Price Per Day $ 160 $ 0
Operator Type Group Tour Operator Group Tour Operator
Size Global Operator Regional Expert
Trip Types
  • Group Tours
  • Private Guided Trips
  • Group Tours
Service Level Standard Standard
Regions
  • North America
  • Central America & Caribbean
  • South America
  • Asia
  • Africa
  • Middle East & North Africa
  • Europe
  • North America
  • Europe
Known For
  • Adventure
  • Solo & Singles Travel
  • Budget
Headquarters 1 Cross & Pillory Lane, Alton, England N/A
Year Established 1996 N/A
Solo Friendly N/A N/A
Tour Languages N/A N/A
Top Trips
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        About The Family Adventure Company

        Founded two decades ago and based in the UK, The Family Adventure Company specializes in small group family adventure vacations. The company is now part of the global adventure travel operator Intrepid Travel, and trips are offered through Intrepid as well, allowing them to greatly expand their range.

        What Makes Them Stand Out?

        With more than 20 years’ experience, The Family Adventure Company helped pioneer the concept of small-group adventure travel for families with young children. Activities are wide-ranging, from river rafting and kayaking to cycling, sailing, camping, and wildlife viewing, all geared to the ages and interests of the family travelers.

        Who Travels With Them?

        A wide variety of families, including solo-parent, single-child, multi-generational families -- parents, children, and grandparents traveling together -- and families with teenagers. The latter have dedicated trips of special interest to teens.

        Where Do They Operate?

        Much of the world: Africa, Asia, the Middle East, Europe, and the Americas.

        How Does it Work?

        No matter where you travel, The Family Adventure Company provides an English-speaking, family-friendly local leader. Lodging, transportation and activities are also included. Tours typically consist of three or four families with kids of similar ages or interests. (You can also put together your own trip with just your family or other families you’re friendly with.) Children 14 and under get a ten percent discount off adult prices; large families (over two kids) get another price break.

        Why Travel With Them?

        The award winning company offers a wide range of trips for a wide variety of families. Because they only cater to families, they know what kids like – and as any parent can tell you, nothing is more disastrous than a family tour not geared in any way to kids. The company also supports responsible and sustainable travel practices and gives back to local communities.

        About CostSaver
        N/A
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