Stride climate

Cuba Travel Services vs The Family Adventure Company - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 4
Value — 4.0
Guide — 4.0
Activities — 4.0
Lodging — 4.0
Transportation — 4.0
Meals — 4.0
Overall — 4
Value — 3.9
Guide — 3.9
Activities — 3.9
Lodging — 3.9
Transportation — 3.9
Meals — 3.9
Recent Reviews

All aspects of our tour were fantastic.

5.0 November 2017
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Brilliant tour, couldn’t have asked for more!
We have just completed a week tour and feel compelled to write to you. Firstly your company operations are excellent - from the first enquiry to the final taking of the tour all communication was clear, on time and followed through. All aspects of our tour were fantastic. We were fortunate to have every arrangement happen without incident. However and most importantly we had the services of Felix - our guide our organizer our helper and our friend. Felix is outstanding and we want to give this feedback to you direct. He is well organized, very approachable, sensitive our needs, has an excellent rapport with the hosts and the locals and made our tour informative, social and fun. He is very proud of Cubaoutings and carries out his duties with perfection and sincerity. He has an excellent knowledge of the history of Cuba and its heritage and really engaged us with the culture. Before the trip I didn't really know what to expect from the casas, but staying in them was a fantastic way to get to know the Cuban people. Everywhere we stayed was charming and the owners were so friendly and hospitable. For me, the highlights included snorkelling in the Caribbean, exploring the beautiful wildlife around Trinidad, and going to a nightclub in a cave! Food was so much better than I was expecting! So much fresh fish, vegetables and fruit, not forgetting the wonderful pork! The feast we had at the Organic Farm in Vinales was one of the best meals I've ever had! We leave Cuba with a greater understanding of its history, an appreciation for its music and dance culture but most of all a respect and admiration for its people who live a suppressed and totally different lifestyle to any we have experienced and still smile, are friendly and helpful and accepting of their lot. We loved the engagement with local people and the freedom to explore each place. Thank you to you and your excellent company for providing us with the opportunity to visit this beautiful country and leave it safely and completely humbled.
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Tour Cuba Travel Services Company Reviews

my experience was incredible

5.0 May 2016
T
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I booked my trip to Cuba through Cubatravelservices, and my experience was incredible. Everything form the hotel, to the rental car and the restaurants I dined at exceeded my expectations. I will definitely use their services again soon!!
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Tour Cuba Travel Services Company Reviews

Exceptional service from beginning to end

5.0 August 2015
MA
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Exceptional service from beginning to end! I'm from L.A. and for the longest time, have always dreamt about traveling to Cuba.

However, when originally researching how to get there from the U.S. (despite the progress between the two countries), I was met with many conflicting and confusing "resources" that did not provide any solutions. But that all changed when I found Cuba Travel Services.

Last month, I was finally able to travel to Cuba and experience it before the floodgates open up. It was the most spectacular trip thus far (Coincidently, I was even there for the U.S. Embassy reopening!)

Andrea Calderon from CTS, provided and setup everything I'd need to go. This included informative and up-to-date knowledge of travel to Cuba (she answered all my 28628100 questions), necessary documents, my visa, and the round trip chartered flight from Miami to La Habana, Holguin to Miami (they have multiple departing locations in Cuba.)

Cuba Travel Services is awesome and it could not have been a more seamless process.

Gracias por todo!
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Tour Cuba Travel Services Company Reviews

The company provided an excellent pre tour service

5.0 December 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
The company provided an excellent pre tour service and the information sent was accurate and useful. I would definitely look at using them again and recommend them to any family.

Tour The Family Adventure Company Company Reviews

I was very impressed with the Family Adventure company in terms of the holiday

5.0 April 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I was very impressed with the Family Adventure company in terms of the holiday delivered which was exceptional. The booking and pre-holiday experience was fine although it would be better to have a specific contact to email rather than just to phone the general number with queries.
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Tour The Family Adventure Company Company Reviews

Booking and customer service were good. From a child's perspective

4.0 April 2016
A
Recommends
  • Value 4.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 4.0
Booking and customer service were good. From a child's perspective, FAC were not as welcoming. Another company we have travelled with sent a welcome pack with a travelling companion (soft toy) and activities to do while travelling. When on the holiday this company also catered more for families needs e.g. more frequent stops when travelling for food and toilets, without parents having to ask. The stops were also at more sensible times e.g. making sure there was a stop at lunch time (12.30ish), rather than early afternoon (1.30 onwards). Children (and adults) get irritable if they've not eaten making the journey more stressful.
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Tour The Family Adventure Company Company Reviews

Tours 0 Trip 15 Trips
Average Trip Price Per Day $ 0 $ 160
Operator Type Group Tour Operator Group Tour Operator
Size Local Specialist Global Operator
Trip Types
  • Group Tours
  • Private Guided Trips
  • Group Tours
  • Private Guided Trips
Service Level Luxury Standard
Regions
  • North America
  • North America
  • Central America & Caribbean
  • South America
  • Asia
  • Africa
  • Middle East & North Africa
  • Europe
Known For
  • Adventure
  • Adventure
Headquarters Cypress, California, USA 1 Cross & Pillory Lane, Alton, England
Year Established 2012 1996
Solo Friendly N/A N/A
Tour Languages N/A N/A
Top Trips
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        Countries
        About Cuba Travel Services
        N/A
        About The Family Adventure Company

        Founded two decades ago and based in the UK, The Family Adventure Company specializes in small group family adventure vacations. The company is now part of the global adventure travel operator Intrepid Travel, and trips are offered through Intrepid as well, allowing them to greatly expand their range.

        What Makes Them Stand Out?

        With more than 20 years’ experience, The Family Adventure Company helped pioneer the concept of small-group adventure travel for families with young children. Activities are wide-ranging, from river rafting and kayaking to cycling, sailing, camping, and wildlife viewing, all geared to the ages and interests of the family travelers.

        Who Travels With Them?

        A wide variety of families, including solo-parent, single-child, multi-generational families -- parents, children, and grandparents traveling together -- and families with teenagers. The latter have dedicated trips of special interest to teens.

        Where Do They Operate?

        Much of the world: Africa, Asia, the Middle East, Europe, and the Americas.

        How Does it Work?

        No matter where you travel, The Family Adventure Company provides an English-speaking, family-friendly local leader. Lodging, transportation and activities are also included. Tours typically consist of three or four families with kids of similar ages or interests. (You can also put together your own trip with just your family or other families you’re friendly with.) Children 14 and under get a ten percent discount off adult prices; large families (over two kids) get another price break.

        Why Travel With Them?

        The award winning company offers a wide range of trips for a wide variety of families. Because they only cater to families, they know what kids like – and as any parent can tell you, nothing is more disastrous than a family tour not geared in any way to kids. The company also supports responsible and sustainable travel practices and gives back to local communities.

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