Aracari vs Gondwana Tours & Safaris - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 5
Value — 4.8
Guide — 5.0
Activities — 5.0
Lodging — 4.9
Transportation — 5.0
Meals — 4.9
Overall — 0
Value — 0.0
Guide — 0.0
Activities — 0.0
Lodging — 0.0
Transportation — 0.0
Meals — 0.0
Recent Reviews

Aracari Travel Review - Left in the Dark

3.0 October 2018
T
Does Not Recommend
  • Value 2.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 4.0
  • Transportation 5.0
  • Meals 4.0
I've seen a number of positive reviews for Aracari Travel, and I don't want to totally discount a recent trip to Peru using Aracari. We had a nice trip, but encountered some unexpected issues along the way. Aracari provides an emergency phone number to call when an emergency occurs. We didn't encounter any emergencies until the end of our trip. Our flight home was cancelled in the middle of the night. We had trouble with our phones trying to get in contact our previous hotel in the area, so we reached called the emergency line. We asked if they could help us contact the hotel, but we were told that was the airline's problem. We weren't asking for Aracari to pay for the hotel, just for help to contact our prior hotel to see if they had any vacancies before we took a cab there. We didn't receive any help from Aracari on this at all--we never heard back from them. The odd part of this was on the way to the airport to return home, we rode with the emergency contact, Raul, and heard how business wasn't about the money to him, but rather making sure people were taken care of while in Peru. We found it odd that hours after hearing this, the response to our emergency was totally different. It was very disheartening. Maybe we were a one-off time this happened, but I would want to know about this if I were searching for a travel company to trust while traveling, and especially regarding a company that claims "luxury meets authenticity".

We encountered additional flukes such as an unexpected hotel cost, incomplete packing information, and a missed opportunity in the rainforest. I suppose no trip is perfect, but these also put a damper on our trip.

As I state above, I don't want to totally discount our trip. We enjoyed the site seeing as well as the excellent guides, drivers, and experiences. After paying thousands of dollars, we were disappointed with being left in the dark.
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Tour Aracari Company Reviews

such a professional and heartwarming experience!

5.0 June 2018
M
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Many thanks to Mark for the wonderful planning of our trip to Peru. From arrival in Lima to our departure nine days later we met amazing people who made our trip to Machu Picchu one we will never forget. Our guides, Oscar in Lima and Renata in Cusco and the Sacred Valley, shared their passion of this amazing country. Not only did we learn so much history, but felt immersed in this vibrant culture. Kudos to the entire Aracari organization for such a professional and heartwarming experience!
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Tour Aracari Company Reviews

My husband and I had a great experience all the way around.

5.0 October 2017
AP
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
We used Aracari to book our Galapagos, Cusco, and Machu Picchu trip in Sept 2017. My husband and I had a great experience all the way around. Communication with Mark Green was fabulous. Each representative from the agency was professional and very helpful. We are experienced world travelers and got a little spoiled with this agency helping with airport transfers. I highly recommend using their service including providing their info to my boss who looks forward to booking his trip to Peru within the year. FYI for travelers, Aracari can be trusted however I was taken back when we were to pay via wire transfer. I ended up paying via credit card instead however they passed the credit card fees onto the user even though my credit card doesn't charge international travel fees. Just an FYI when planning your budget/booking
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Tour Aracari Company Reviews

Tours 2 Trips 0 Trip
Average Trip Price Per Day $ 618 $ 0
Operator Type Mixed Land & Cruise Group Tour Operator
Size Local Specialist Local Specialist
Trip Types
  • Group Tours
  • River Cruises
  • Custom Itineraries
  • Independent / Self-Guided Packages
  • Group Tours
Service Level Luxury Standard
Regions
  • South America
  • Rivers & Seas
  • Africa
Known For
  • Trekking & Camping
  • Adventure
  • 50+
  • 18 - 35
  • Safari
  • Trekking & Camping
  • Photography
  • Adventure
Headquarters Lima, Peru Maun, Botswana
Year Established 1996 2008
Solo Friendly N/A N/A
Tour Languages N/A N/A
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