Audley Travel vs Lost World Adventures - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 5
Value — 4.9
Guide — 4.9
Activities — 4.9
Lodging — 4.9
Transportation — 4.9
Meals — 4.9
Overall — 5
Value — 4.9
Guide — 4.9
Activities — 4.9
Lodging — 4.9
Transportation — 4.9
Meals — 4.9
Recent Reviews

Very unprofessional.

1.0 January 2017
I
Does Not Recommend
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
I am not sure what others experience with this company. My wife and I have booked a trip to Thailand and Burma for 10 days. The agency charged us about 950$ a day just for hotels, guides and internal flights. As soon as we paid, problems started: the agent switched hotel to a cheaper one (3 stars). This was just the start in we're only in day 3 of our trip: the hotel room was wrong - the hotel had to scramble in the middle of the night, the agent booked a full day trip within a few hours after we got off a 21 hour flight for no apparent reason, we're currently sitting in 3rd class on the train without AC because apparently almost a thousand a day can't get you a driver in Thailand, did I mention a 6 hour layover on new year eve at the local airport with nothing to do?
The only time they were quick to reply when they needed a credit card number. I sent them an email a few days but no one bothered to reply, including supposedly 24 hour reply center.
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Tour Audley Travel Company Reviews

Well done, Audley for creating a very memorable holiday!

5.0 January 2017
L
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
A truly memorable holiday which ran like clockwork from start to finish. Kangaroos, wallabies, Koalas and sea-lions on Kangaroo Island with knowledgeable guides, wonderful, fresh local food and wine and great hosts at our accommodation. More kangaroos and beautiful mountain walks up in the Grampians national park then the stunning scenery of the Great Ocean Road. Christmas in Sydney - rainforest canopy walk in the Lamington national park - before New a Year on The Gold Coast - above and beyond everything we hoped for - well done Audley!
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Tour Audley Travel Company Reviews

Planning this trip was a nightmare.

1.0 January 2017
FM
Does Not Recommend
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
Although we started our plans a year in advance, several problems/errors on their part were only recognized and "fixed" 3 weeks before we left. Specialist help was sporadic, employee turnover is a problem and actual time in office is limited. Great place to work because management will support you no matter how badly you mess up and you don't actually have to go to work! Price of trip doubled from initial inquiry and cost was outrageous. Our best days were our free days or activities we planned ourselves. Mistakes were made with flights, hotel reservations, and transports between places. Emergency phone number to contact Audley didn't work! Although we made the best of the situation and managed to have a great time in spit of Audley's planning and choices, I would NEVER recommend them or travel with them again. As experienced traveler, I expect more from an agency then price and service we received from Audley..
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Tour Audley Travel Company Reviews

Their service was outstanding.

5.0 July 2017
C
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
"This Peru travel agency planned and booked a custom trip for me and my wife to Peru in October 2015. The trip included a short stay in Lima, and almost a week in the Sacred Valley, Machu Picchu and Cusco. Their service was outstanding. The planning for the trip was perfect, and we relied entirely on them as we had not been to Peru before. They also went beyond the call of duty by getting a reservation at a good hotel in Lima even though there was a huge convention of the world bank in town at the time. They persisted until they found a cancellation. they even booked two good restaurants for us in Lima. The guides they provided were also excellent, including one who was truly outstanding.

I never would have located this company except through Zicasso. Two years ago we made a trip to Brazil and we looked and looked for a travel agency of this kind and never did find one. I would highly recommend using Zicasso to find the appropriate agency if you are traveling somewhere that you have not previously been to, or if you do not have an agency you are satisfied with."
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Our trip to Peru was planned perfectly, thanks to our travel agent! 

5.0 July 2017
K
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Our trip to Peru was planned perfectly, thanks to our travel agent! He was quick to respond to all of my needs & was very flexible. The hotels and the guides he arranged were great! We couldn't have asked for or imagined a better experience in this magical country!
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Our travel designers did a fantastic job keeping our herd together and entertained - all of the accommodations were excellent, guides were great, tours were interesting.

5.0 December 2016
P
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Hiking the Inca Trail (and learning that it is "an" Inca Trail, not "the" Inca Trail)
Tours 4 Trips 55 Trips
Average Trip Price Per Day $ 432 $ 444
Operator Type Custom/Private Tour Operator Custom/Private Tour Operator
Size Global Operator Global Operator
Trip Types
  • Custom Itineraries
  • Private Guided Trips
  • Small Ship & Expedition Cruises
  • Custom Itineraries
Service Level Standard Luxury
Regions
  • North America
  • Central America & Caribbean
  • South America
  • Australia & Pacific
  • Asia
  • Africa
  • Middle East & North Africa
  • Antarctica & the Arctic
  • North America
  • Central America & Caribbean
  • South America
  • Africa
  • Antarctica & the Arctic
Known For
  • 50+
  • 18 - 35
  • Trekking & Camping
  • Luxury
Headquarters Boston, Massachusetts, United States Decatur, Georgia
Year Established 1996 1987
Solo Friendly N/A N/A
Tour Languages N/A N/A
Top Trips
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    About Audley Travel

    Founded in 1996, Audley grew out of the desire to help travelers see the world in their own way, using expertly crafted individual journeys.

    What Makes Them Stand Out?

    With Audley you have the peace of mind that comes from speaking directly to a travel specialist who works to create an itinerary specifically designed to you. They consider all factors from your interests to the budget you’re looking to spend. They see the process through from inception to departure, and are available for questions all throughout your trip.

    Who Travels With Them?

    Travelers interested in working with a travel specialist who will help make your trip personal and individual.

    Where Do They Operate?

    Audley creates their tailor-made itineraries for over 75 destinations on every continent.

    Why Travel With Them?

    Audley presents the inspiration, allowing you decide the type of trip you want to have. Then they take it a step further, allowing you to fully customize and personalize your experience. Dedicated travel specialists are available to help you along every step of the way. No matter your budget or interests, each trip is designed with absolute quality in mind.

    About Lost World Adventures

    Founded in 1987, Lost World Adventures offers private and customized trips to South and Central America and Antarctica.

    What Makes Them Stand Out?

    Your guide will get to know you before beginning to plan your customized experience. If you want to have a relaxing beach vacation, they can arrange that. Or if you’d rather hike up the adrenaline, they are able to offer that as well.

    Who Travels With Them?

    They accommodate anyone from honeymooners to large groups. Trips are generally in middle price range - you won’t find tremendously budget items here, but they do their best to craft a trip based on all factors, price included.

    Where Do They Operate?

    They are focused in South and Central America, with a variety of trips from beach vacations to Costa Rica, food tours in Argentina, or Machu Picchu adventures. They are also among the few small companies providing cruises to Antarctica.

    Why Travel With Them?

    For the variety of trip type and theme you can choose from. They have food and wine tours, adventure tours, beach getaways, and cruises - all of which are customizable to your likes and dislikes. If you’d prefer not to overly customize, they have pre-set itineraries as well.

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