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Cuba Travel Services vs Lost World Adventures - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 3.5
Value — 3.3
Guide — 3.3
Activities — 3.3
Lodging — 3.3
Transportation — 3.3
Meals — 3.3
Overall — 5
Value — 4.9
Guide — 4.9
Activities — 4.9
Lodging — 4.9
Transportation — 4.9
Meals — 4.9
Recent Reviews

Exceptional service from beginning to end

5.0 August 2015
MA
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Exceptional service from beginning to end! I'm from L.A. and for the longest time, have always dreamt about traveling to Cuba.

However, when originally researching how to get there from the U.S. (despite the progress between the two countries), I was met with many conflicting and confusing "resources" that did not provide any solutions. But that all changed when I found Cuba Travel Services.

Last month, I was finally able to travel to Cuba and experience it before the floodgates open up. It was the most spectacular trip thus far (Coincidently, I was even there for the U.S. Embassy reopening!)

Andrea Calderon from CTS, provided and setup everything I'd need to go. This included informative and up-to-date knowledge of travel to Cuba (she answered all my 28628100 questions), necessary documents, my visa, and the round trip chartered flight from Miami to La Habana, Holguin to Miami (they have multiple departing locations in Cuba.)

Cuba Travel Services is awesome and it could not have been a more seamless process.

Gracias por todo!
Read more

Tour Cuba Travel Services Company Reviews

Very good travel services

4.0 August 2015
K
Recommends
  • Value 4.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 4.0
Very good travel services, except they get more expensive every year and no flights from LA!

Tour Cuba Travel Services Company Reviews

This was the most horrible experience

1.0 August 2015
LC
Does Not Recommend
  • Transportation 1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Meals 1.0
This is my first time traveling with this travel agency and airline.*suncountry* My flight was supposed to leave at 11:35 am from tampa to cuba on 3/5/15. It is 3/6/15 and it is 2:28am. Guess where I am. Miami!!! I checked my bags at 7:30 this morning. Anticipating my flight to Havana where we have a car rented also through Cuba travel. To make this long story short we did not board the plane until shortly after 6pm because the airport kept saying the plane had some part they had to fix. Then every hour the info was that they were waiting for the part. Then part arrived and wasn't fixed, and wasn't fixed. During the whole time we waited we were only offered a $10 food voucher which everyone knows in the airport does not buy you a full meal, not even 1/2 a meal.

At last minute, before boarding we were all happy plane was ready to go. But then, we were told flight crews time expired and we had to fly to Miami first to swap out the crew and then fly to cuba. We didn't like it but the thought of movement was nice. Flight crew could've flown us to Cuba and waited there instead of making us wait here. So we arrive in miami and are informed crew would be on in about 20 min. We start seeing crew, we're happy, and then there it is again. We are delayed because the plane 'still' has electrical problems. Still? We were informed later by a plane mechanic that the plane flew to miami with problems . So all 100 plus of us lives were put in danger. Our lives were risked. Why did they do this. I would've rather stayed in Tampa where my bed is and come back the next day. While on the plane we were not aloud to get off for about a good hour or so. Customs would nor let us. All we were offered was a cup of room temp water. No snack, nada. When we finally exit into Miami terminal we were given a boarding pass. Supposedly to get back on plane. Well guess what , around 1:00 am flight cancelled. You can only imagine people's reactions. Cubans reactions!! We got a nutrigrain bar now and a soda. That's it.

No straight answers from anyone this whole flight and what people want to hear is the TRUTH! !!!!! My car rental in Cuba probably will not be refunded. May not even have a car when we get there. I spent a whole day of my vacation like a prisoner in an airport! ! Come on . It is 4:15 am now. In one hour I will have been awake a full 24 hours. No offering of blankets or anything from airport and it is freezing. There are mothers who have infants that need their formula which was packed under the plane. OMG......this was the most horrible experience.
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Tour Cuba Travel Services Company Reviews

Their service was outstanding.

5.0 July 2017
C
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
"This Peru travel agency planned and booked a custom trip for me and my wife to Peru in October 2015. The trip included a short stay in Lima, and almost a week in the Sacred Valley, Machu Picchu and Cusco. Their service was outstanding. The planning for the trip was perfect, and we relied entirely on them as we had not been to Peru before. They also went beyond the call of duty by getting a reservation at a good hotel in Lima even though there was a huge convention of the world bank in town at the time. They persisted until they found a cancellation. they even booked two good restaurants for us in Lima. The guides they provided were also excellent, including one who was truly outstanding.

I never would have located this company except through Zicasso. Two years ago we made a trip to Brazil and we looked and looked for a travel agency of this kind and never did find one. I would highly recommend using Zicasso to find the appropriate agency if you are traveling somewhere that you have not previously been to, or if you do not have an agency you are satisfied with."
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Our trip to Peru was planned perfectly, thanks to our travel agent! 

5.0 July 2017
K
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Our trip to Peru was planned perfectly, thanks to our travel agent! He was quick to respond to all of my needs & was very flexible. The hotels and the guides he arranged were great! We couldn't have asked for or imagined a better experience in this magical country!
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Our travel designers did a fantastic job keeping our herd together and entertained - all of the accommodations were excellent, guides were great, tours were interesting.

5.0 December 2016
P
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Hiking the Inca Trail (and learning that it is "an" Inca Trail, not "the" Inca Trail)
Tours 0 Trip 55 Trips
Average Trip Price Per Day $ 0 $ 444
Operator Type Group Tour Operator Custom/Private Tour Operator
Size Local Specialist Global Operator
Trip Types
  • Group Tours
  • Private Guided Trips
  • Private Guided Trips
  • Small Ship & Expedition Cruises
  • Custom Itineraries
Service Level Luxury Luxury
Regions
  • North America
  • North America
  • Central America & Caribbean
  • South America
  • Africa
  • Antarctica & the Arctic
Known For
  • Adventure
  • Trekking & Camping
  • Luxury
Headquarters Cypress, California, USA Decatur, Georgia
Year Established 2012 1987
Solo Friendly N/A N/A
Tour Languages N/A
Top Trips
    Similar Companies
        Countries
        About Cuba Travel Services
        N/A
        About Lost World Adventures

        Founded in 1987, Lost World Adventures offers private and customized trips to South and Central America and Antarctica.

        What Makes Them Stand Out?

        Your guide will get to know you before beginning to plan your customized experience. If you want to have a relaxing beach vacation, they can arrange that. Or if you’d rather hike up the adrenaline, they are able to offer that as well.

        Who Travels With Them?

        They accommodate anyone from honeymooners to large groups. Trips are generally in middle price range - you won’t find tremendously budget items here, but they do their best to craft a trip based on all factors, price included.

        Where Do They Operate?

        They are focused in South and Central America, with a variety of trips from beach vacations to Costa Rica, food tours in Argentina, or Machu Picchu adventures. They are also among the few small companies providing cruises to Antarctica.

        Why Travel With Them?

        For the variety of trip type and theme you can choose from. They have food and wine tours, adventure tours, beach getaways, and cruises - all of which are customizable to your likes and dislikes. If you’d prefer not to overly customize, they have pre-set itineraries as well.

        Tours & Operators on Stride Awarded and Featured by:

        • National Geographic, Condé Nast Traveler, Travel + Leisure
        • Outside, The New York Times