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Monograms vs Lost World Adventures - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 5
Value — 4.7
Guide — 4.7
Activities — 4.7
Lodging — 4.7
Transportation — 4.7
Meals — 4.7
Overall — 5
Value — 4.9
Guide — 4.9
Activities — 4.9
Lodging — 4.9
Transportation — 4.9
Meals — 4.9
Recent Reviews

Bad service, during and post-vacation! And lack of respect for travellers

1.0 October 2017
S
Does Not Recommend
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
I have a complaint against Monograms. My husband and I arrived in Paris on October 1, excited to celebrate our honeymoon, and arrived on the morning of my 30th birthday.

We ended up staying at CDG airport for TWO HOURS waiting for our scheduled monograms transfer. Our next step was to contact Monograms, but their offices were closed on Sunday. We decided to call our hotel and we used our phones to internationally call our hotel at 7 AM (which was our arrival time), and they mentioned that Monograms host was not there and to call back in a couple hours. The "local host" was not even at the hotel at 9 AM after our call! What a waste of our time, even just trying to get a hold of Monogram during our arrival. As an aside, even our local host did not even apologize for any lack of service or for their mistake of not picking us up at the airport, when clearly we paid for that service. She made it seem like it was our fault for this!

My husband PAID Monograms for the airport-to-hotel transfer prior to arriving in Paris, and in addition, we also PAID for our taxi to the hotel. Which meant we paid $70 to Monograms and $55 toward our taxi. We were only reimbursed for a taxi payment of $55. We paid $70 for a service never given to us (arrival transfer cost of $70 for the two of us), and after emailing customer service, we are now offered only $15 as a reimbursement for this $70 that we never used (on top of waiting 2 hours AND using our phone to internationally get a hold of our hotel host who was not available on time!)

Although the city of Paris was beautiful, this service from Monograms is unacceptable, and I will not refer Monograms to anyone and will let people know about the horrible service even post-vacation.
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Their service was outstanding.

5.0 July 2017
C
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
"This Peru travel agency planned and booked a custom trip for me and my wife to Peru in October 2015. The trip included a short stay in Lima, and almost a week in the Sacred Valley, Machu Picchu and Cusco. Their service was outstanding. The planning for the trip was perfect, and we relied entirely on them as we had not been to Peru before. They also went beyond the call of duty by getting a reservation at a good hotel in Lima even though there was a huge convention of the world bank in town at the time. They persisted until they found a cancellation. they even booked two good restaurants for us in Lima. The guides they provided were also excellent, including one who was truly outstanding.

I never would have located this company except through Zicasso. Two years ago we made a trip to Brazil and we looked and looked for a travel agency of this kind and never did find one. I would highly recommend using Zicasso to find the appropriate agency if you are traveling somewhere that you have not previously been to, or if you do not have an agency you are satisfied with."
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Our trip to Peru was planned perfectly, thanks to our travel agent! 

5.0 July 2017
K
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Our trip to Peru was planned perfectly, thanks to our travel agent! He was quick to respond to all of my needs & was very flexible. The hotels and the guides he arranged were great! We couldn't have asked for or imagined a better experience in this magical country!
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Our travel designers did a fantastic job keeping our herd together and entertained - all of the accommodations were excellent, guides were great, tours were interesting.

5.0 December 2016
P
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Hiking the Inca Trail (and learning that it is "an" Inca Trail, not "the" Inca Trail)
Tours 707 Trips 55 Trips
Average Trip Price Per Day $ 251 $ 444
Operator Type Mixed Land & Cruise Custom/Private Tour Operator
Size Global Operator Global Operator
Trip Types
  • Group Tours
  • Small Ship & Expedition Cruises
  • River Cruises
  • Private Guided Trips
  • Small Ship & Expedition Cruises
  • Custom Itineraries
Service Level Standard Luxury
Regions
  • Central America & Caribbean
  • South America
  • Australia & Pacific
  • Asia
  • Africa
  • Europe
  • North America
  • Central America & Caribbean
  • South America
  • Africa
  • Antarctica & the Arctic
Known For
  • 50+
  • 18 - 35
  • Trekking & Camping
  • Luxury
Headquarters Littleton, Colorado, United States Decatur, Georgia
Year Established N/A 1987
Solo Friendly N/A N/A
Tour Languages N/A N/A
Top Trips
Similar Companies
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    About Monograms

    Monograms, one of the Globus family of brands, offers classic vacation packages to many of the world’s most popular destinations. The company has many years of experience creating packaged tours and is based in Colorado, USA.

    What Makes Them Stand Out?

    Monograms offers a large variety of trips to suit many different travel styles. You can choose from themes such as Family, Food & Wine, Cruises, and Active. The company prides themselves on the all-inclusive nature of travel planning, pre-organizing everything from your airport transfer to your activities and meals. They also provide a Local Hosts program, which is basically like an in-destination concierge.

    Who Travels With Them?

    Monograms is Globus’ mid-tier brand in terms of pricing and thus travelers span across many different age groups. Many couples choose Monograms for a romantic trip to places like Italy and France, although they also offer specialized packages for families. Most Monograms packages are a mix of group sightseeing tours and independent exploration. This can result in some very large touring groups when visiting popular tourist attractions like the Louvre in Paris, for example. However, most of their trips still afford some level of flexibility to explore a destination on your own terms.

    Where Do They Operate?

    You can travel with Monograms to many different locations in Europe, Australia, Asia, South/Central America, and Africa. Perhaps their most well-known destination is Italy, and they also offer some unique trips to Australia, specifically to areas other similar tour companies don’t operate.

    Why Travel with Them?

    If you are looking for a mostly pre-organized itinerary that hits all of a destination's most popular attractions and don’t mind being part of a larger group at times, then Monograms could be the right fit for you. You might also enjoy the company if you appreciate a bit more in the way of personal touches and services.

    About Lost World Adventures

    Founded in 1987, Lost World Adventures offers private and customized trips to South and Central America and Antarctica.

    What Makes Them Stand Out?

    Your guide will get to know you before beginning to plan your customized experience. If you want to have a relaxing beach vacation, they can arrange that. Or if you’d rather hike up the adrenaline, they are able to offer that as well.

    Who Travels With Them?

    They accommodate anyone from honeymooners to large groups. Trips are generally in middle price range - you won’t find tremendously budget items here, but they do their best to craft a trip based on all factors, price included.

    Where Do They Operate?

    They are focused in South and Central America, with a variety of trips from beach vacations to Costa Rica, food tours in Argentina, or Machu Picchu adventures. They are also among the few small companies providing cruises to Antarctica.

    Why Travel With Them?

    For the variety of trip type and theme you can choose from. They have food and wine tours, adventure tours, beach getaways, and cruises - all of which are customizable to your likes and dislikes. If you’d prefer not to overly customize, they have pre-set itineraries as well.

    Tours & Operators on Stride Awarded and Featured by:

    • National Geographic, Condé Nast Traveler, Travel + Leisure
    • Outside, The New York Times