Viking River Cruises vs Lost World Adventures - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 4
Value — 3.9
Guide — 4.1
Activities — 4.4
Lodging — 4.0
Transportation — 3.9
Meals — 4.1
Overall — 5
Value — 4.9
Guide — 4.9
Activities — 4.9
Lodging — 4.9
Transportation — 4.9
Meals — 4.9
Recent Reviews

Misleading and often just plain dishonest.

1.0 October 2018
L
Does Not Recommend
  • Value 1.0
  • Guide 3.0
  • Activities 5.0
  • Lodging 3.0
  • Transportation 1.0
  • Meals 3.0
We paid for a 3 week luxury river cruise but received a large group bus trip across Europe with many days of packing and unpacking. I called our Viking representative when we received an email message just 2 days prior to departure that mentioned a possibility of problems with low river levels. I was assured that everything was "normal" In reality, as we learned later from ship personnel, nothing has been normal for at least 3 months. About 2 weeks prior to departure, we received by mail, lovely personalized booklets describing all the details of our voyage on the Viking Lif, which we were to board in Russe, Romania. Instead, we boarded the Viking Aegir but not at Russe, because the Danube was too low. Instead we rode buses upstream to a port on the Romanian side directly opposite our first scheduled stop at Nikopol, Bulgaria. We had a beautiful cruise through the Iron gate gorge, but after three more scheduled stops in Bulgaria, Serbia, and Croatia, our voyage was terminated in Mohacs, Hungary, an unscheduled place two days short of reaching Budapest. So we were herded into buses for a 1.8 hour ride each way to our scheduled stop at Kalocsa. The next day we retraced the journey to Kalocsa and continued an extra 1.5 hours to reach Budapest. We lost the entire morning in Budapest and spent the night at the Marriott hotel. The next day we lost the entire afternoon in that city because we had to take a 4 hour bus ride to Vienna. Where we were put aboard the Viking Embla. Our voyage on that ship ended two steps later at Passau Germany. After a day in Passau we went upriver for a short distance and it seemed that we had entered the canal to take us to the Main river. But much to our surprise, it was a dead end channel for an industrial port. We spent two days there with our balcony room moored tightly against another Viking ship so there was nothing to look at but the scenery at that site was even worse than looking at someone else's window and the balcony was unusable anyway due to the unpleasant odors at that site. The pattern continued with a long round trip bus ride the next day to our scheduled stop at Regensburg and a 3 plus hour trip the following day to Nuremberg where we finally boarded the Viking Lif. A crew member told us that the Lif had not traveled east of Nuremberg for 3 months. We sailed from Nuremberg to scheduled stops in Bamberg, Wurzburg, and Werthiem and then our voyage terminated for good at an unscheduled port in Mainz. Once again we endured a long round trip journey to our next scheduled stop at Koblenz, followed by a 10 plus hour bus trip (with lunch and a walking tour in Cologne) to Amsterdam and a night in a hotel. Despite a promise that our bags would be in our rooms (they did take great care to provide us with tags so they could easily keep our bags organized) all the baggage was dumped in the hotel garage and it took a good 15 minutes of searching to find it and then take it to our rooms ourselves. There is much more, but it would only be more descriptive of the misery of this trip. We know Viking didn't cause the low river levels, but they did not need to lie to us and make us suffer because of it.
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Viking Rescheduled my Flight to CHRISTMAS Without my Consent

1.0 June 2018
D
Does Not Recommend
  • Value 1.0
  • Transportation 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Meals 1.0
I received an email day before yesterday stating that my trip has been moved and now my flight will leave Denver on CHRISTMAS EVE and arrive in Cairo on CHRISTMAS.
And they are sorry if this causes me any inconvenience.
The young people who answer the phone cannot change my cruise to one of the same value since my dream New Years cruises are now unavailable. I spoke to three of them and each one just gives me an email address to send a complaint. No response as of yet. I feel so embarrassed for trusting this company. But I am grateful that I was able to see their true colors before I booked again. I as going to take a Mediterranean cruise with more availability a bit sooner because I was so excited. I feel sick now.
When we read in the disclosures that there may need to be some flexibility in the dates, no reasonable person actually believes that they would deliberately change the schedule in such a way to force you to miss spending Christmas with your family. But they did. And they did it by email. My $20,000 wasn’t even worth a phone call.
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We enjoyed the entire experience

5.0 August 2015
R&F
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
We enjoyed the entire experience; Normandy and Omaha Beach were especially moving. The food and service deserve praise too. This is our third Viking cruise and we'll do it again. Viking does it first rate all the way. Keep it up.
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Their service was outstanding.

5.0 July 2017
C
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
"This Peru travel agency planned and booked a custom trip for me and my wife to Peru in October 2015. The trip included a short stay in Lima, and almost a week in the Sacred Valley, Machu Picchu and Cusco. Their service was outstanding. The planning for the trip was perfect, and we relied entirely on them as we had not been to Peru before. They also went beyond the call of duty by getting a reservation at a good hotel in Lima even though there was a huge convention of the world bank in town at the time. They persisted until they found a cancellation. they even booked two good restaurants for us in Lima. The guides they provided were also excellent, including one who was truly outstanding.

I never would have located this company except through Zicasso. Two years ago we made a trip to Brazil and we looked and looked for a travel agency of this kind and never did find one. I would highly recommend using Zicasso to find the appropriate agency if you are traveling somewhere that you have not previously been to, or if you do not have an agency you are satisfied with."
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Our trip to Peru was planned perfectly, thanks to our travel agent! 

5.0 July 2017
K
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Our trip to Peru was planned perfectly, thanks to our travel agent! He was quick to respond to all of my needs & was very flexible. The hotels and the guides he arranged were great! We couldn't have asked for or imagined a better experience in this magical country!
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Our travel designers did a fantastic job keeping our herd together and entertained - all of the accommodations were excellent, guides were great, tours were interesting.

5.0 December 2016
P
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Hiking the Inca Trail (and learning that it is "an" Inca Trail, not "the" Inca Trail)
Tours 18 Trips 55 Trips
Average Trip Price Per Day $ 277 $ 444
Operator Type River Cruise Line Custom/Private Tour Operator
Size Global Operator Global Operator
Trip Types
  • Small Ship & Expedition Cruises
  • River Cruises
  • Private Guided Trips
  • Small Ship & Expedition Cruises
  • Custom Itineraries
Service Level Luxury Luxury
Regions
  • Rivers & Seas
  • Asia
  • Europe
  • North America
  • Central America & Caribbean
  • South America
  • Africa
  • Antarctica & the Arctic
Known For
  • 50+
  • 18 - 35
  • Luxury
  • Trekking & Camping
  • Luxury
Headquarters Woodland Hills, California, USA Decatur, Georgia
Year Established 1997 1987
Solo Friendly N/A N/A
Tour Languages N/A N/A
Top Trips
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    About Viking River Cruises

    Founded in 1997 as a line offering Russian river cruises to Europeans, Viking expanded to the North American market in 2000. 

    What Makes Them Stand Out?

    Since 2007, Viking River Cruises has zoomed from carrying one-fifth to one-half of all passengers in the fast-growing European river cruise market. Not only is Viking the world’s largest river cruise line with some 66 ships now in service around the globe, but the line is operating at near full capacity in Europe, with many itineraries sold out months in advance.

    Who Travels With Them?

    They cater primarily to “culturally curious” English-speaking Americans, Canadians, British, Australians, and New Zealanders aged 55-plus. (Think sophisticated viewers of PBS’ “Downton Abbey,” which its helps to sponsor.)

    Where Do They Operate?

    Besides European rivers such as the Rhine, Danube, Moselle, Seine, Duoro, and the waterways of Russia between Moscow and St. Petersburg, Viking now cruises three rivers in Southeast Asia -- the Yangtze, Mekong, and Irrawaddy -- and along the Nile in Egypt.

    Why Travel With Them?

    While they may not rank as the most luxurious river ships, many of Viking’s vessels are sleek, innovative, and freshly minted: the line has added 18 new ships in 2014 alone. Overall, Viking has established a reputation for offering an incredible value - high-quality service, food, and guided shore excursions at competitive prices, all adding up to strong repeat customer loyalty rates.

    About Lost World Adventures

    Founded in 1987, Lost World Adventures offers private and customized trips to South and Central America and Antarctica.

    What Makes Lost World Adventures Stand Out?

    Lost World Adventures provides luxury trips in South America, for a discerning clientele.

    Machu Picchu

    Your guide will get to know you before beginning to plan your customized experience. If you want to have a relaxing beach vacation, they can arrange that. Or if you’d rather hike up the adrenaline, they are able to offer that as well.

    Who Will Enjoy Traveling With Lost World Adventures?

    Specializing in South America, Lost World Adventures provides a luxury travel experience in adventures destinations. This can seem like a dichotomy, but is the perfect fit for adventurous travelers who are still looking for a comfortable bed and a cocktail at the end of the day.

    Tours are catered, customized, and private - they can accommodate anyone from honeymooners to large family or friend groups. Lost World Adventures is best suited to those travels seeking a highly customized experience. If you have some pre-set ideas about what you want to see and do, you’ll enjoy working with Lost World Adventures - and you’ll know you’re making the most of the specialized service they offer.

    Trips are generally in middle to high price range - if you are looking for a budget trip, you probably won’t find it here. Tours with Lost World Adventures are best enjoyed by those who don’t mind paying for the finer things in life.

    Top Destinations

    Lost World Adventures are focused in South and Central America, with a variety of trips from beach vacations to Costa Rica, food tours in Argentina, or Machu Picchu adventures. They are also among the few small companies providing cruises to Antarctica.

    Lost World Adventures Travel Style

    Luxury and customized is the name of the game! The travel style and activity level on your trip is largely determined by you, as you discuss with your Lost World travel planner about the kind of trip you’re looking for.

    Why Choose a Tour with Lost World Adventures?

    If you want to feel well taken care of from start to finish, and know that you’ll be staying in luxury accommodations, with the best restaurant recommendations and a private guided view of South America.

    The variety of trip types and themes available make Lost World the perfect choice if you know you want a luxury and high caliber trip but aren’t quite sure yet what you want to see or do. Browse their trips and read itineraries to get a better idea of what you’re looking for.

    From food and wine tours and adventure tours to beach getaways and cruises - all of which are customizable to your likes and dislikes. If you’d prefer not to overly customize, they have pre-set itineraries as well.

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