Machu Travel Peru vs Extreme Iceland - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 5
Value — 5.0
Guide — 5.0
Activities — 5.0
Lodging — 5.0
Transportation — 5.0
Meals — 5.0
Overall — 1
Value — 1.0
Guide — 1.0
Activities — 1.0
Lodging — 4.0
Transportation — 4.0
Meals — 1.0
Recent Reviews

Andean Crossing trip was incredible

5.0 October 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I´ve learned so much about Peruvian culture and history. One of the best experiences was meeting all the people, like the Ecoamazonia lodge guide Elmer, Sol in Cusco!.

Tour Machu Travel Peru Company Reviews

It was great!

5.0 July 2016
S
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
It was great! I would recommend it to anyone!!

Unforgettable Experience

5.0 July 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
The trip was one of the best trips we've done. Machu travel did a great job from logistics on airport, bus transfers, hotels are in the center of town, excursions were very organized, staff were there for us to take care of our needs, tour guides were very knowledgeable. Thank you!
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Tour Machu Travel Peru Company Reviews

Be warned: Stay away from this company!!

1.0 March 2018
W
Does Not Recommend
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 1.0
In November, I took a 3-day tour with Extreme Iceland. As part of the tour, I was supposed to do some glacier hiking, visit the ice caves and Jökulsárlón Iceberg Lagoon. Due to bad weather, just an hour after initiating the tour, the guide said that it was likely that the itinerary would be changed.

We managed to make most of the scheduled activities for the first day. The second day was a complete waste of time, as we had to be in the vehicle the entire day. For the third day, they organized an alternative day tour. At the end, our 3-day tour got converted into a 2-day tour.

They indicated that they would be offering a partial refund for modifying the itinerary and canceling a part of the tour. However, they never disclosed an approximate amount of how much they would refund. We were driven to their office so that we could ask that question in person, and again, they said there would be a refund. They did not know how much they would refund. To make things worse, to ask for the refund, it would be necessary to email their customer service department, but since they were too busy managing the mess they created, it took several weeks for them to respond.

The weather in Iceland is unpredictable, so weather-related cancelations are not a rare occurrence and are not a fault of the company. That being said, how difficult is to tell their guides how much they would refund so that customers can decide at that point whether they want to continue with the tour or not? Instead, they like to make things complicated, nontransparent and shabby, so that they can keep as much money as possible.

At the end, instead of getting a third of the cost of the tour (since one full day was wasted), they gave me a refund of about USD $180 (out of USD$800.00). Selecting this company for my tour was a terrible decision. In all my years of travel, I have never seen something like this, not even in poor countries. It is amazing how something like this can happen in a country with such 'high standards' as Iceland.

Please stay away from this company and do not entrust them with your holiday plans or your money.
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Tour Extreme Iceland Reviews

Tours 8 Trips 1 Trip
Average Trip Price Per Day $ 422 $ 0
Operator Type Custom/Private Tour Operator Group Tour Operator
Size Local Specialist Local Specialist
Trip Types
  • Group Tours
  • Private Guided Trips
  • Custom Itineraries
  • Group Tours
  • Private Guided Trips
  • Custom Itineraries
  • Independent / Self-Guided Packages
Service Level Luxury Standard
Regions
  • South America
  • Europe
Known For
  • Solo & Singles Travel
  • Trekking & Camping
  • Adventure
  • Luxury
  • Train & Rail
  • Photography
  • Adventure
Headquarters Urb. Kennedy A, Las Esmeraldas Street E 23, Wanchaq, Cusco, Peru Reykjavik
Year Established 2011 N/A
Solo Friendly N/A N/A
Tour Languages N/A
Top Trips
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    About Machu Travel Peru

    Founded in 2011, the relatively new Machu Travel Peru is dedicated to providing sustainable travels through Peru.

    What Makes Them Stand Out?

    They create customized itineraries suitable to numerous travel styles. Their guides are passionate and knowledgeable about Peruvian culture and this enthusiasm becomes a part of your tour. You will make your way to Machu Picchu learning of Peruvian history and customs. 

    Who Travels With Them?

    Travelers interested in learning about Peru from a historical and local perspective. Many of their trips go to Machu Picchu - for which it is advisable to be in generally good shape. 

    Where Do They Operate?

    They focus in Peru, with emphasis in Cusco and Machu Picchu. 

    Why Travel With Them?

    Peru is quickly becoming a champion of responsible travel, and Machu Travel Peru is no exception. They work with local rural communities, and are involved in numerous social projects.

    About Extreme Iceland
    N/A
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