Audley Travel vs SafeHands Travels - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 5
Value — 4.9
Guide — 4.9
Activities — 4.9
Lodging — 4.9
Transportation — 4.9
Meals — 4.9
Overall — 5
Value — 4.9
Guide — 4.5
Activities — 4.8
Lodging — 4.4
Transportation — 4.8
Meals — 4.4
Recent Reviews

Very unprofessional.

1.0 January 2017
I
Does Not Recommend
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
I am not sure what others experience with this company. My wife and I have booked a trip to Thailand and Burma for 10 days. The agency charged us about 950$ a day just for hotels, guides and internal flights. As soon as we paid, problems started: the agent switched hotel to a cheaper one (3 stars). This was just the start in we're only in day 3 of our trip: the hotel room was wrong - the hotel had to scramble in the middle of the night, the agent booked a full day trip within a few hours after we got off a 21 hour flight for no apparent reason, we're currently sitting in 3rd class on the train without AC because apparently almost a thousand a day can't get you a driver in Thailand, did I mention a 6 hour layover on new year eve at the local airport with nothing to do?
The only time they were quick to reply when they needed a credit card number. I sent them an email a few days but no one bothered to reply, including supposedly 24 hour reply center.
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Tour Audley Travel Company Reviews

Well done, Audley for creating a very memorable holiday!

5.0 January 2017
L
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
A truly memorable holiday which ran like clockwork from start to finish. Kangaroos, wallabies, Koalas and sea-lions on Kangaroo Island with knowledgeable guides, wonderful, fresh local food and wine and great hosts at our accommodation. More kangaroos and beautiful mountain walks up in the Grampians national park then the stunning scenery of the Great Ocean Road. Christmas in Sydney - rainforest canopy walk in the Lamington national park - before New a Year on The Gold Coast - above and beyond everything we hoped for - well done Audley!
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Tour Audley Travel Company Reviews

Planning this trip was a nightmare.

1.0 January 2017
FM
Does Not Recommend
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
Although we started our plans a year in advance, several problems/errors on their part were only recognized and "fixed" 3 weeks before we left. Specialist help was sporadic, employee turnover is a problem and actual time in office is limited. Great place to work because management will support you no matter how badly you mess up and you don't actually have to go to work! Price of trip doubled from initial inquiry and cost was outrageous. Our best days were our free days or activities we planned ourselves. Mistakes were made with flights, hotel reservations, and transports between places. Emergency phone number to contact Audley didn't work! Although we made the best of the situation and managed to have a great time in spit of Audley's planning and choices, I would NEVER recommend them or travel with them again. As experienced traveler, I expect more from an agency then price and service we received from Audley..
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Tour Audley Travel Company Reviews

Tours of Kathmandu, Delhi, Agra, Jaipur, Khimsar, Jodhpur, Udiapur, Marari and all point between.

5.0 April 2018
TmtoIaN
Recommends
  • Value 5.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 5.0
  • Meals 4.0
We spent three weeks touring Nepal and India. We can really recommend Safhands Travel and especially Mr. Rohit. The tour and itinerary suggested by Rohit was excellent. The service received by the Safehands representatives, welcomers, drivers and guides was first class. We will treasure our memories of this holiday. Thank you Rohit.
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Overall was good and we were happy with the holidays spent in India .

5.0 January 2018
GS
Recommends
  • Value 5.0
  • Guide 3.0
  • Activities 5.0
  • Lodging 4.0
  • Transportation 3.0
  • Meals 5.0
Me my wife and our daughter had no problems all over the tour as Mr Rohit has planned exaclty the way we wanted it to be. Besides then a small room problem in Shimla ca use the room was small and there don't have running hot water as other hotels cause we had a child and we were first time feeling the chills of winter but it's was settled by Rohit as he promised us. Regarding the firts driver I think he is not fit to be a tour driver, beginning was okay but towards then end he was slacking but that to was settled by Rohit, by giving us a new driver.but overall we was happy and enjoyed the cold weather which we wanted to experience once in a life time as we are from Malaysia. We will come back to India and will get Rohit from Safe Hands to do the arrangements again. Will recommend to all who wish to travel to India SAFE HANDS TRAVELS. Thank you Rohit SAFE HANDS TRAVELS. All the best you.
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Tour Safehands Travels Reviews

Fantastic tour

5.0 December 2017
Ft
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Excellent travel company. There were only 4 ladies traveling however, throughout the trip, we felt very safe and in good hands. Excellent accommodation, vehicles, sightseeing, guides and their followup care. The driver was very patient with our none ending shopping request. Would recommend to all
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Tour Safehands Travels Reviews

Tours 4 Trips 4 Trips
Average Trip Price Per Day $ 432 $ 70
Operator Type Custom/Private Tour Operator Group Tour Operator
Size Global Operator Local Specialist
Trip Types
  • Custom Itineraries
  • Group Tours
  • Private Guided Trips
  • Custom Itineraries
Service Level Standard Standard
Regions
  • North America
  • Central America & Caribbean
  • South America
  • Australia & Pacific
  • Asia
  • Africa
  • Middle East & North Africa
  • Antarctica & the Arctic
  • Asia
Known For
  • 50+
  • 18 - 35
  • 50+
  • 18 - 35
  • Solo & Singles Travel
  • Yoga
  • Health & Rejuvenation
  • Train & Rail
Headquarters Boston, Massachusetts, United States Delhi, India
Year Established 1996 2015
Solo Friendly N/A N/A
Tour Languages N/A N/A
Top Trips
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    About Audley Travel

    Founded in 1996, Audley grew out of the desire to help travelers see the world in their own way, using expertly crafted individual journeys.

    What Makes Them Stand Out?

    With Audley you have the peace of mind that comes from speaking directly to a travel specialist who works to create an itinerary specifically designed to you. They consider all factors from your interests to the budget you’re looking to spend. They see the process through from inception to departure, and are available for questions all throughout your trip.

    Who Travels With Them?

    Travelers interested in working with a travel specialist who will help make your trip personal and individual.

    Where Do They Operate?

    Audley creates their tailor-made itineraries for over 75 destinations on every continent.

    Why Travel With Them?

    Audley presents the inspiration, allowing you decide the type of trip you want to have. Then they take it a step further, allowing you to fully customize and personalize your experience. Dedicated travel specialists are available to help you along every step of the way. No matter your budget or interests, each trip is designed with absolute quality in mind.

    About SafeHands Travels

    SafeHands Travels is a mid size boutique company formed on the theme of building great relationship. We at Safehands are passionate to explore and share our Spirituality, Cultural heritage; Natural beauty and rich tradition through our experienced and dedicated team of highly motivated tour professionals.

    We assure our travelers the utmost comfort and best of the experience. We always stand by them to make them feel at home. This bonding that we develop remains there even after the completion of tour. This is what we are known for and strive to achieve. We do not accept the booking for more than 12 people in a group as it affects the personalized services. Traveler’s satisfaction is paramount to us, which results in building great relationship and eventually helps in achieving our mission.

    Geographically, our coverage is limited to India and Nepal. Having diverse culture and vast areas, there is a lot to explore. There are many lesser known or unexplored destinations that present a new face of the country and become a reason for travelers delight.

    We use some handpicked, traditional and locally influenced hotels in all segments starting from luxury to budget as per requirement. Our transportations are best in its class and are integral part of our tour package. We are very selective in choosing drivers and more importantly the tour guides who truly represents us and play a very significant role in the success of a tour. Our guides are experienced, knowledgeable and licensed.

    Our itinerary goes well on moderate pace, neither too fast that we just touch the destination nor even slow to lose the interest in the destinations. Most of the days are packed with sightseeing and activities

    Why SafeHands:

    We know how to Walk our Talk. This is evident from our customer reviews. Finally with a non compromising attitude towards our core values, we offer fair deal and value for money.

    We exist as a Socially responsible company and are vigilant towards environment. Our responsive approach assures Personalized services with a sense of safety and security. 

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