CIE Tours vs SafeHands Travels - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 3
Value — 2.8
Guide — 3.4
Activities — 3.2
Lodging — 2.8
Transportation — 3.4
Meals — 3.2
Overall — 5
Value — 4.9
Guide — 4.5
Activities — 4.8
Lodging — 4.4
Transportation — 4.8
Meals — 4.4
Recent Reviews

Go To Ireland... Just Don't Use CIE

3.0 September 2018
J
Does Not Recommend
  • Value 2.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 2.0
  • Transportation 3.0
  • Meals 3.0
My wife and I travel often and while we enjoyed our tour itself, we would not use CIE again and would caution anyone else before doing so as well.
By the time our tour guide casually mentioned that their numbers on our particular tour were “way down” (our group had 28 the first week and only 18 the second week on a 50 person bus), I had already figured out why. CIE, as a company, is just not very good. Our group of three in Colorado, booked with some other family, a party of two, in Florida, to make sure we were on the same tour. The problem is, in spite of detailed explanation that we would be traveling separately and paying separately, CIE consistently attempted to treat us as a single party of five, both in payment and logistics. They charged our family in Florida an extra $50 to send their ‘travel bags’ to them directly. They messed up the travel vouchers for our group and even had them scheduled to be picked up at the wrong airport in England. This was clearly communicated on multiple occasions, but was still messed up by CIE.

Then there is their transport company. Before getting to the Denver airport, we received notice our flight into London would be delayed 2.5 hours. I called immediately, giving CIE a ten hour notice, and was told it would cost extra money for them to pick us up later. Apparently, they don’t do pickups afternoon. This would have been good information to have beforehand. Upon arrival, when I called the travel company at 2:00 pm local time, there was no answer so we ended up just taking a taxi and paying an extra $70 just to get to our hotel. Despite multiple requests, CIE has repeatedly refused to refund our $45 that we prepaid for our transfer, claiming a non-refundable policy. Think about this… 5 people on our trip, bringing in nearly $20,000 of revenue to this company, and rather than make it right, when the delay was no fault of our own, they choose to hold firm to their “non-refundable” policy and refuse to refund a measly $45.

I gave 3 stars rather than less because the tour itself was great. Our tour guide and itinerary were top notch. We did the 14 day Irish/British Grandeur and it was a whirlwind fourteen days. We saw a tremendous amount of sites and points of interest, but in doing so, we were exhausted by the end, despite being much younger than most of our tour companions. While there were a couple free afternoons and evenings, there wasn’t a single free morning. The mornings that we were leaving the hotel, we were to have bags out of our hotel room by 6:00 am or 7:00 am and we would be leaving between 45 mins and an hour later. Even when we stayed an additional night, our latest morning departure was 8:15 am. This is most definitely not a leisurely tour so be prepared to get good at sleeping on a bus.
The most disappointing part of it all though was the ‘bait and switch’ of the hotels. This tour was promoted as 4 and 5 star hotels, which was a complete fabrication. We stayed one night at a 5 star, two nights at a 4 star, and every single other hotel was maybe a 3 star. Maybe. Terribly uncomfortable beds, pillows, and poor service from hotel staff. For the price we paid for this trip, the hotels were a total rip-off and we expected better. The moral of the story is this; your numbers are down, CIE, because you’re not a very good company and word is spreading about your poor customer service. Go see Ireland! Just do it with a different company.
Read more

USE ANOTHER COMPANY

1.0 December 2017
b
Does Not Recommend
  • Value 1.0
  • Guide 2.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 3.0
  • Meals 2.0
Had issues with trip and contacted customer service and they said they would review it guess what no response and called again same response spend your money with a company who cares would not use again
Read more

Tour CIE Tours Company Reviews

Very Difficult to Work With

1.0 May 2017
N
Does Not Recommend
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
We haven't yet taken our trip, but we are finding CIE to be very difficult to work with. They change flights indiscriminately, are totally inflexible with making any adjustments to remedy problems they caused, never return phone calls, and of course, a supervisor is never available. If we have had this much trouble before the trip, what will the trip be like? We will never book with them again.
Read more

Tour CIE Tours Company Reviews

Tours of Kathmandu, Delhi, Agra, Jaipur, Khimsar, Jodhpur, Udiapur, Marari and all point between.

5.0 April 2018
TmtoIaN
Recommends
  • Value 5.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 5.0
  • Meals 4.0
We spent three weeks touring Nepal and India. We can really recommend Safhands Travel and especially Mr. Rohit. The tour and itinerary suggested by Rohit was excellent. The service received by the Safehands representatives, welcomers, drivers and guides was first class. We will treasure our memories of this holiday. Thank you Rohit.
Read more

Overall was good and we were happy with the holidays spent in India .

5.0 January 2018
GS
Recommends
  • Value 5.0
  • Guide 3.0
  • Activities 5.0
  • Lodging 4.0
  • Transportation 3.0
  • Meals 5.0
Me my wife and our daughter had no problems all over the tour as Mr Rohit has planned exaclty the way we wanted it to be. Besides then a small room problem in Shimla ca use the room was small and there don't have running hot water as other hotels cause we had a child and we were first time feeling the chills of winter but it's was settled by Rohit as he promised us. Regarding the firts driver I think he is not fit to be a tour driver, beginning was okay but towards then end he was slacking but that to was settled by Rohit, by giving us a new driver.but overall we was happy and enjoyed the cold weather which we wanted to experience once in a life time as we are from Malaysia. We will come back to India and will get Rohit from Safe Hands to do the arrangements again. Will recommend to all who wish to travel to India SAFE HANDS TRAVELS. Thank you Rohit SAFE HANDS TRAVELS. All the best you.
Read more

Tour Safehands Travels Reviews

Fantastic tour

5.0 December 2017
Ft
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Excellent travel company. There were only 4 ladies traveling however, throughout the trip, we felt very safe and in good hands. Excellent accommodation, vehicles, sightseeing, guides and their followup care. The driver was very patient with our none ending shopping request. Would recommend to all
Read more

Tour Safehands Travels Reviews

Tours 21 Trips 4 Trips
Average Trip Price Per Day $ 200 $ 70
Operator Type Group Tour Operator Group Tour Operator
Size Regional Expert Local Specialist
Trip Types
  • Group Tours
  • Independent / Self-Guided Packages
  • Group Tours
  • Private Guided Trips
  • Custom Itineraries
Service Level Standard Standard
Regions
  • Europe
  • Asia
Known For
  • 50+
  • Solo & Singles Travel
  • 50+
  • 18 - 35
  • Solo & Singles Travel
  • Yoga
  • Health & Rejuvenation
  • Train & Rail
Headquarters Dublin, Ireland Delhi, India
Year Established 1932 2015
Solo Friendly N/A N/A
Tour Languages English N/A
Top Trips
Similar Companies
    Countries
    About CIE Tours

    New Jersey-based CIE Tours, in business since 1932, is one of the largest operators of escorted coach tours through the British Isles, Eastern Europe, Italy, and Ireland.

    Quick facts

    Founded in 1932

    Travel Style: Large Coaches, not handicap accessible

    Single supplement required for those traveling solo

    Group Size: Average 35, maximum 48

    Typical Age Range: Older travelers 50+. Children are welcome, minimum of 8 years old, so families are common as well.

    Average Tour Price: $2,233

    Accommodation Style: 3, 4, and 5 star hotels, depending on the itinerary. 4 stars are the most popular, combining a decent price with comfortability.  

    What Makes CIE Tours Stand Out?

    CIE is a long-established company with extensive regional knoweledge in Ireland. They offers especially good value, with all-inclusive pricing. Also look for early-booking discounts as well as seasonal discounts for solo travelers.

    As part of the American Society of Travel Agents (ASTA) and the United States Tour Operators Association (USTOA), CIE ensures that their company goes above and beyond when it comes to their client’s safety. They also offer a wide-range of itineraries depending on the client’s budget, interest, and schedule.

    Who Will Enjoy Traveling with CIE Tours?

    Travelers seeking all-inclusive group tours of England, Scotland, Wales, Ireland and Northern Ireland, as well as a few destinations in Continental Europe. Customers tend to be aged 50-plus and have an interest in history and wish to stay in nice hotels (ranging from three to five stars) with a choice of budgets.

    Irish coastline walk CIE Coach Tours

    The kind of traveler who enjoys a completely hassle free experience, with all activities, meals, and sightseeing planned out. Coach tours are generally enjoyed by travelers who like driving - daydream and gaze out large windows at the world passing by in comfort on your way to the next wonderful stop.

    If you love learning about history, culture, with your days full of ancient cities, churches, and historical information their guide style would be a good fit. And with the occasional spa day at your hotel thrown in these all-encompassing journeys take care of the mind and the body.

    Top Destinations

    Beautiful England castle on lake

    CIE Tours are especially known for tours in and around Ireland, and this is their primarily focus. They also travel to Scotland and Britain, with a small number of coach tours offered in Italy, Eastern Europe, and the Balkan Peninsula. Occasionally, river cruises on the Rhine and Danube are also available.

    CIE Tours Travel Style

    Most of their tours are on large, roomy, comfortable coaches, in the premium - luxury range. Amenities on board are basic, and coaches make frequent stops to avoid the need for using the restroom on the bus.

    Traditional pub in Ireland CIE Tours

    Group size is a max of 48, though 35 people is the average on the CIE Tours. Virtually all aspects of the trip – with no optional extras -- are included in the initial rate, which will not go up after booking, and departures are guaranteed. Itineraries range from 5 to 24 days, though the majority sit in the 8-10 day range.

    CIE will also set up self-drive trips and homestay and B&B vacations for you if you want to travel on your own, or arrange customized tours for groups of 10 or more people.

    Why Choose a Tour With CIE?

    With more than eight decades of experience, CIE Tours offers dependable service and regional know-how. The company estimates that the average traveler will save $550 per week by not having to pay for optional extras during the trip. Their all-inclusive tours alleviate the stress of planning a vacation by providing daily guided tours, hotels, meals, and airport transfers.

    Castle on banks of Ireland

    CIE Tour guides are experts in Ireland and the other regions they travel through, so if you’re looking for comfort, inclusivity of price, plus a high caliber of knowledge and experience, this is a good place to start.

    Frequently Asked Questions

    1. What is the CIE Travel Protection Plan?

    Travel insurance is required on all CIE Tours. The Travel Protection Plan is an easy, convenient way to purchase insurance at the time of your booking, covering cancellation. See other travel insurance options  

    2. Are there restrooms on the coaches?

    Yes, most CIE coaches have restrooms for emergencies. Safety protocol means they are not to be used while the coach is in motion. CIE Tours make regular stops for travelers to stretch their legs and use the facilities.

    3. Are CIE Tours handicap accessible?

    No. Unfortunately the coaches are not equip to handle large wheelchairs or scooters. Walkers or foldable wheelchairs can be accommodated. Sightseeing tours require some walking over short distances, and some difficult stairs, such as when exploring castles. Uneven surfaces are common especially when exploring old sites and ruins.

    4. What should I pack?

    One large piece of luggage is permitted, which will fit under the coach. Layers are advisable for the weather in Ireland, which can be chilly. You may also bring a small backpack or purse. On “Supreme” tours, men will require a dinner jacket, but on all other tours this is not necessary. Comfortable walking shoes are a must.

    5. Are tips included?

    No, tips for your driver, porter, guides, and tour director are not included in the price. They are not required, but are a customary show of gratitude, especially if you enjoyed the trip!

    6. What about airport transfer?

    If you choose to purchase airfare through CIE, complimentary airport transfer is provided for flights arriving before noon. You can choose to purchase airport transfer if you elect to buy your airfare separately.


    About SafeHands Travels

    SafeHands Travels is a mid size boutique company formed on the theme of building great relationship. We at Safehands are passionate to explore and share our Spirituality, Cultural heritage; Natural beauty and rich tradition through our experienced and dedicated team of highly motivated tour professionals.

    We assure our travelers the utmost comfort and best of the experience. We always stand by them to make them feel at home. This bonding that we develop remains there even after the completion of tour. This is what we are known for and strive to achieve. We do not accept the booking for more than 12 people in a group as it affects the personalized services. Traveler’s satisfaction is paramount to us, which results in building great relationship and eventually helps in achieving our mission.

    Geographically, our coverage is limited to India and Nepal. Having diverse culture and vast areas, there is a lot to explore. There are many lesser known or unexplored destinations that present a new face of the country and become a reason for travelers delight.

    We use some handpicked, traditional and locally influenced hotels in all segments starting from luxury to budget as per requirement. Our transportations are best in its class and are integral part of our tour package. We are very selective in choosing drivers and more importantly the tour guides who truly represents us and play a very significant role in the success of a tour. Our guides are experienced, knowledgeable and licensed.

    Our itinerary goes well on moderate pace, neither too fast that we just touch the destination nor even slow to lose the interest in the destinations. Most of the days are packed with sightseeing and activities

    Why SafeHands:

    We know how to Walk our Talk. This is evident from our customer reviews. Finally with a non compromising attitude towards our core values, we offer fair deal and value for money.

    We exist as a Socially responsible company and are vigilant towards environment. Our responsive approach assures Personalized services with a sense of safety and security. 

    ×
    ×
    Sign in to Save Trips
    Welcome back! We're so happy to see you. ? Forgot Password?
    Don't have an account? Join
    • Bookmark trips you like
    • Share with your travel companions
    • Track price changes
    • Access private discounts on trips you save
    ×
    Sign in to see your results

    TripFinder is a member-only feature. Don’t worry, it’s free!

    With a membership you:

    • Save up to $700 per person!*
    • Access private deals and offers
    • See personalized trip recommendations
    • Save favorite trips
    *See Member Savings Program details
    ×
    Activate your free Stride membership

    Just use the email address and password provided in the email we sent.

    ? Forgot Password?

    With your free membership you:

    • Save up to $700 per person!*
    • Access private deals and offers
    • See personalized trip recommendations
    • Save favorite trips
    *See Member Savings Program details
    First name is required!
    Last name is required!
    First name is not valid!
    Last name is not valid!
    This is not an email address!
    Email address is required!
    This email is already registered!
    Please enter valid email address
    Password is required!
    Enter a valid password!
    Please enter 6 or more characters!
    Please enter 16 or less characters!
    Passwords are not the same!
    Terms and Conditions are required!
    Email or Password is wrong!
    Please select the captcha checkbox!
    Please select the valid captcha!
    Something went wrong! Try again later!