Cuba Travel Services vs SafeHands Travels - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 3.5
Value — 3.3
Guide — 3.3
Activities — 3.3
Lodging — 3.3
Transportation — 3.3
Meals — 3.3
Overall — 5
Value — 4.9
Guide — 4.6
Activities — 4.8
Lodging — 4.3
Transportation — 4.8
Meals — 4.4
Recent Reviews

Exceptional service from beginning to end

5.0 August 2015
MA
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Exceptional service from beginning to end! I'm from L.A. and for the longest time, have always dreamt about traveling to Cuba.

However, when originally researching how to get there from the U.S. (despite the progress between the two countries), I was met with many conflicting and confusing "resources" that did not provide any solutions. But that all changed when I found Cuba Travel Services.

Last month, I was finally able to travel to Cuba and experience it before the floodgates open up. It was the most spectacular trip thus far (Coincidently, I was even there for the U.S. Embassy reopening!)

Andrea Calderon from CTS, provided and setup everything I'd need to go. This included informative and up-to-date knowledge of travel to Cuba (she answered all my 28628100 questions), necessary documents, my visa, and the round trip chartered flight from Miami to La Habana, Holguin to Miami (they have multiple departing locations in Cuba.)

Cuba Travel Services is awesome and it could not have been a more seamless process.

Gracias por todo!
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Tour Cuba Travel Services Company Reviews

Very good travel services

4.0 August 2015
K
Recommends
  • Value 4.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 4.0
Very good travel services, except they get more expensive every year and no flights from LA!

Tour Cuba Travel Services Company Reviews

This was the most horrible experience

1.0 August 2015
LC
Does Not Recommend
  • Transportation 1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Meals 1.0
This is my first time traveling with this travel agency and airline.*suncountry* My flight was supposed to leave at 11:35 am from tampa to cuba on 3/5/15. It is 3/6/15 and it is 2:28am. Guess where I am. Miami!!! I checked my bags at 7:30 this morning. Anticipating my flight to Havana where we have a car rented also through Cuba travel. To make this long story short we did not board the plane until shortly after 6pm because the airport kept saying the plane had some part they had to fix. Then every hour the info was that they were waiting for the part. Then part arrived and wasn't fixed, and wasn't fixed. During the whole time we waited we were only offered a $10 food voucher which everyone knows in the airport does not buy you a full meal, not even 1/2 a meal.

At last minute, before boarding we were all happy plane was ready to go. But then, we were told flight crews time expired and we had to fly to Miami first to swap out the crew and then fly to cuba. We didn't like it but the thought of movement was nice. Flight crew could've flown us to Cuba and waited there instead of making us wait here. So we arrive in miami and are informed crew would be on in about 20 min. We start seeing crew, we're happy, and then there it is again. We are delayed because the plane 'still' has electrical problems. Still? We were informed later by a plane mechanic that the plane flew to miami with problems . So all 100 plus of us lives were put in danger. Our lives were risked. Why did they do this. I would've rather stayed in Tampa where my bed is and come back the next day. While on the plane we were not aloud to get off for about a good hour or so. Customs would nor let us. All we were offered was a cup of room temp water. No snack, nada. When we finally exit into Miami terminal we were given a boarding pass. Supposedly to get back on plane. Well guess what , around 1:00 am flight cancelled. You can only imagine people's reactions. Cubans reactions!! We got a nutrigrain bar now and a soda. That's it.

No straight answers from anyone this whole flight and what people want to hear is the TRUTH! !!!!! My car rental in Cuba probably will not be refunded. May not even have a car when we get there. I spent a whole day of my vacation like a prisoner in an airport! ! Come on . It is 4:15 am now. In one hour I will have been awake a full 24 hours. No offering of blankets or anything from airport and it is freezing. There are mothers who have infants that need their formula which was packed under the plane. OMG......this was the most horrible experience.
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Tour Cuba Travel Services Company Reviews

Fabulous Adventure to Rajasthan

5.0 December 2018
S
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 4.0
  • Transportation 5.0
  • Meals 5.0
Safehands Travel organised a bespoke adventure to Rajasthan for me.

Kush (my guide) and the driver were wonderful travelling companions, I felt very safe which is so important for a solo female traveller. The driver skilfully negotiated some difficult roads occasionally with great care and professionalism.

Wonderful hotels chosen with care and very appropriate to my preferred taste.

I experience amazing restaurants away from the hotels, in the full confidence that Kush would choose well.

Travelled to villages off the beaten track, all adding to the wonderful experience of Rajasthan. From a camel ride across the desert to see the sunset to the magnificent Mehrangarh Fort, an amazing experience I will never forget.

Kush is a great guide and made my adventure complete with his knowledge, great sense of humour and patience. His enthusiasm and love for India and the desire to share his knowledge with others is endless.

Thank you to Rohit and all at Safehands for making my adventure so easy and enjoyable. Great care and attention were taken with the details of the journey with quick response to any questions. Fantastic service from first booking to the end of my journey.

Definitely will return to India and put myself again in the exceptionally capable hands of Rohit and his team, confident in the knowledge that it will be organised personally for me with the greatest of care, professionalism and attention to detail.
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Tour Safehands Travels Reviews

Well planned and enjoyable trip of Ladakh region

4.0 August 2018
1dctoLr
Recommends
  • Value 4.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 2.0
  • Transportation 5.0
  • Meals 3.0
We did a 12 day comprehensive custom tour of Ladakh. We had great time. The trip was well organised and the staff were very friendly and helpful. The guide was excellent and the driver was good especially in the roads in remote areas. Safe Hands and Rohit were available when we needed them.
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Tour Safehands Travels Reviews

Tours of Kathmandu, Delhi, Agra, Jaipur, Khimsar, Jodhpur, Udiapur, Marari and all point between.

5.0 April 2018
TmtoIaN
Recommends
  • Value 5.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 5.0
  • Meals 4.0
We spent three weeks touring Nepal and India. We can really recommend Safhands Travel and especially Mr. Rohit. The tour and itinerary suggested by Rohit was excellent. The service received by the Safehands representatives, welcomers, drivers and guides was first class. We will treasure our memories of this holiday. Thank you Rohit.
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Tours 0 Trip 4 Trips
Average Trip Price Per Day $ 0 $ 70
Operator Type Group Tour Operator Group Tour Operator
Size Local Specialist Local Specialist
Trip Types
  • Group Tours
  • Private Guided Trips
  • Group Tours
  • Private Guided Trips
  • Custom Itineraries
Service Level Luxury Standard
Regions
  • North America
  • Asia
Known For
  • Adventure
  • 50+
  • 18 - 35
  • Solo & Singles Travel
  • Yoga
  • Health & Rejuvenation
  • Train & Rail
Headquarters Cypress, California, USA Delhi, India
Year Established 2012 2015
Solo Friendly N/A N/A
Tour Languages N/A N/A
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        About Cuba Travel Services
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        About SafeHands Travels

        SafeHands Travels is a mid size boutique company formed on the theme of building great relationship. We at Safehands are passionate to explore and share our Spirituality, Cultural heritage; Natural beauty and rich tradition through our experienced and dedicated team of highly motivated tour professionals.

        We assure our travelers the utmost comfort and best of the experience. We always stand by them to make them feel at home. This bonding that we develop remains there even after the completion of tour. This is what we are known for and strive to achieve. We do not accept the booking for more than 12 people in a group as it affects the personalized services. Traveler’s satisfaction is paramount to us, which results in building great relationship and eventually helps in achieving our mission.

        Geographically, our coverage is limited to India and Nepal. Having diverse culture and vast areas, there is a lot to explore. There are many lesser known or unexplored destinations that present a new face of the country and become a reason for travelers delight.

        We use some handpicked, traditional and locally influenced hotels in all segments starting from luxury to budget as per requirement. Our transportations are best in its class and are integral part of our tour package. We are very selective in choosing drivers and more importantly the tour guides who truly represents us and play a very significant role in the success of a tour. Our guides are experienced, knowledgeable and licensed.

        Our itinerary goes well on moderate pace, neither too fast that we just touch the destination nor even slow to lose the interest in the destinations. Most of the days are packed with sightseeing and activities

        Why SafeHands:

        We know how to Walk our Talk. This is evident from our customer reviews. Finally with a non compromising attitude towards our core values, we offer fair deal and value for money.

        We exist as a Socially responsible company and are vigilant towards environment. Our responsive approach assures Personalized services with a sense of safety and security. 

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