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Icelandic Mountain Guides vs SafeHands Travels - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 5
Value — 4.7
Guide — 4.7
Activities — 4.7
Lodging — 4.7
Transportation — 4.7
Meals — 4.7
Overall — 5
Value — 5.0
Guide — 4.4
Activities — 4.7
Lodging — 4.7
Transportation — 4.7
Meals — 4.6
Recent Reviews

Excellent day from start to finish

5.0 December 2017
MR
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Excellent day from start to finish! Our guide Hendrich was a fountain of knowledge, experience and enthusiasm, fun and friendly - made a full day fly by in a flash yet packed so much in and got to spend quality time at each adventure experience/place. Highly recommended Iceland mountain guides for maximising time in this most beautiful country!
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Tour Icelandic Mountain Guides Company Reviews

Excellent

5.0 April 2016
HC
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Nice team, we were loving and enjoying the activity in Iceland. Thanks.

Tour Icelandic Mountain Guides Company Reviews

Lacking Good Communication and Customer Service

1.0 March 2016
UC
Does Not Recommend
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
Review for 10 day Landmannalaugar Skógar Trek:
Pros: Website is easy to navigate and easy to book. Able to communicate with agents via email. Food was adequate.

Cons: Was charged twice for trip due to glitch in computer system. Was not informed of impending 7 day snow/rain/wind severe storm conditions until 10 minutes before trek began. Was not counseled the day before to pick up extra gear or make sure participants were well equipped for severe storm conditions. Equipment list had many things that were "recommended" or optional, but really should have been "required". No equipment check prior to trek by guide. IMG should have info guide include about chance of severe storms in summer time and what to expect/bring if that happens. Guide seemed inexperienced and ill-equipped for conditions we faced (ie emergency radio did not work, extra equipment). More than half the participants had to stop after 3 days of trekking due to bad weather and insufficient equipment to keep warm and dry. I am unsure of how many people completed the whole trek, likely none. Emergency services were called on first day of trek due to white out conditions. Unsure as to how IMG thought these conditions were safe to guide 10 people with a single guide who has minimal experience with how prepared their participants are. Guide also did little to raise spirits, discuss culture/food/landscape/geology of the region, discuss our concerns, give weather updates.

Upon calling IMG to discuss my concerns of unsafe travel and severe storm conditions, I was informed that severe weather did not warrant exchange or reimbursement of services. I could understand a couple days of bad weather, but 7 days of severe storms necessitating emergency services and more than half of the participants leaving for safety reasons is poor business practice. When I returned to Reykjavik, tour offices warned against going to the Landmannalaugar Skógar area as it was "unsafe". IMG denied exchange for a couple day trips in the unaffected areas.

My advice to anyone considering IMG trekking trips is to hope for good weather, bring more than you need for severe weather (think high sierras in the early spring), hope you get a better guide than we did, and don't be surprised if they aren't accommodating if things go wrong or putting your safety first.
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Tour Icelandic Mountain Guides Company Reviews

Tours of Kathmandu, Delhi, Agra, Jaipur, Khimsar, Jodhpur, Udiapur, Marari and all point between.

5.0 April 2018
TmtoIaN
Recommends
  • Value 5.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 5.0
  • Meals 4.0
We spent three weeks touring Nepal and India. We can really recommend Safhands Travel and especially Mr. Rohit. The tour and itinerary suggested by Rohit was excellent. The service received by the Safehands representatives, welcomers, drivers and guides was first class. We will treasure our memories of this holiday. Thank you Rohit.
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Overall was good and we were happy with the holidays spent in India .

5.0 January 2018
GS
Recommends
  • Value 5.0
  • Guide 3.0
  • Activities 5.0
  • Lodging 4.0
  • Transportation 3.0
  • Meals 5.0
Me my wife and our daughter had no problems all over the tour as Mr Rohit has planned exaclty the way we wanted it to be. Besides then a small room problem in Shimla ca use the room was small and there don't have running hot water as other hotels cause we had a child and we were first time feeling the chills of winter but it's was settled by Rohit as he promised us. Regarding the firts driver I think he is not fit to be a tour driver, beginning was okay but towards then end he was slacking but that to was settled by Rohit, by giving us a new driver.but overall we was happy and enjoyed the cold weather which we wanted to experience once in a life time as we are from Malaysia. We will come back to India and will get Rohit from Safe Hands to do the arrangements again. Will recommend to all who wish to travel to India SAFE HANDS TRAVELS. Thank you Rohit SAFE HANDS TRAVELS. All the best you.
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Tour Safehands Travels Reviews

Fantastic tour

5.0 December 2017
Ft
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Excellent travel company. There were only 4 ladies traveling however, throughout the trip, we felt very safe and in good hands. Excellent accommodation, vehicles, sightseeing, guides and their followup care. The driver was very patient with our none ending shopping request. Would recommend to all
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Tour Safehands Travels Reviews

Tours 9 Trips 4 Trips
Average Trip Price Per Day $ 251 $ 70
Operator Type Group Tour Operator Group Tour Operator
Size Local Specialist Local Specialist
Trip Types
  • Group Tours
  • Independent / Self-Guided Packages
  • Group Tours
  • Private Guided Trips
  • Custom Itineraries
Service Level Standard Standard
Regions
  • Europe
  • Asia
Known For
  • 50+
  • 18 - 35
  • 50+
  • 18 - 35
  • Solo & Singles Travel
  • Yoga
  • Health & Rejuvenation
  • Train & Rail
Headquarters Reykjaví­k, Iceland Delhi, India
Year Established 1994 2015
Solo Friendly N/A N/A
Tour Languages N/A N/A
Top Trips
Similar Companies
    Countries
    About Icelandic Mountain Guides

    Founded in 1994, they focus on active travel, especially hiking, throughout Iceland.

    What Makes Them Stand Out?

    They offer everything from day tours to multi-day expeditions through Iceland’s extreme natural landscapes. Because the nature of Iceland beckons adventure travelers, this is a great way to see the country, from glacier walks to taking in expanses of lava fields, waterfalls, and other spectacular scenery. Their guides are extremely capable and knowledgeable, there to offer moral support as you embark on your trek as well as provide historical and cultural background to Iceland.

    Who Travels With Them?

    They are perfect for those who enjoy high intensity travel, and extreme hiking. Though there is some variety within that, there tours will be most enjoyed by physically fit and active travelers. Tours range from Easy to Difficult - the second level after easy is Moderate which involves 4-6 hours of walking per day.

    Where Do They Operate?

    They are entirely focused in Iceland. Their trips go all over the country, participating in active travel from ice climbing, mountain climbing, horseback riding, trekking, jeep tours and more.

    Why Travel With Them?

    If you’re looking for a challenge, or wanting to dip your toe into the experience of multi day hiking, this is a great place to start. Iceland is a land of extremes and hiking is just one way to experience this. Take into consideration if you are visiting Iceland for the first time you may not see everything as their tours are as much about the activity as well as the country.

    About SafeHands Travels

    SafeHands Travels is a mid size boutique company formed on the theme of building great relationship. We at Safehands are passionate to explore and share our Spirituality, Cultural heritage; Natural beauty and rich tradition through our experienced and dedicated team of highly motivated tour professionals.

    We assure our travelers the utmost comfort and best of the experience. We always stand by them to make them feel at home. This bonding that we develop remains there even after the completion of tour. This is what we are known for and strive to achieve. We do not accept the booking for more than 12 people in a group as it affects the personalized services. Traveler’s satisfaction is paramount to us, which results in building great relationship and eventually helps in achieving our mission.

    Geographically, our coverage is limited to India and Nepal. Having diverse culture and vast areas, there is a lot to explore. There are many lesser known or unexplored destinations that present a new face of the country and become a reason for travelers delight.

    We use some handpicked, traditional and locally influenced hotels in all segments starting from luxury to budget as per requirement. Our transportations are best in its class and are integral part of our tour package. We are very selective in choosing drivers and more importantly the tour guides who truly represents us and play a very significant role in the success of a tour. Our guides are experienced, knowledgeable and licensed.

    Our itinerary goes well on moderate pace, neither too fast that we just touch the destination nor even slow to lose the interest in the destinations. Most of the days are packed with sightseeing and activities

    Why SafeHands:

    We know how to Walk our Talk. This is evident from our customer reviews. Finally with a non compromising attitude towards our core values, we offer fair deal and value for money.

    We exist as a Socially responsible company and are vigilant towards environment. Our responsive approach assures Personalized services with a sense of safety and security. 

    Tours & Operators on Stride Awarded and Featured by:

    • National Geographic, Condé Nast Traveler, Travel + Leisure
    • Outside, The New York Times