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Monograms vs SafeHands Travels - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 5
Value — 4.7
Guide — 4.7
Activities — 4.7
Lodging — 4.7
Transportation — 4.7
Meals — 4.7
Overall — 5
Value — 5.0
Guide — 4.4
Activities — 4.7
Lodging — 4.7
Transportation — 4.7
Meals — 4.6
Recent Reviews

Bad service, during and post-vacation! And lack of respect for travellers

1.0 October 2017
S
Does Not Recommend
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
I have a complaint against Monograms. My husband and I arrived in Paris on October 1, excited to celebrate our honeymoon, and arrived on the morning of my 30th birthday.

We ended up staying at CDG airport for TWO HOURS waiting for our scheduled monograms transfer. Our next step was to contact Monograms, but their offices were closed on Sunday. We decided to call our hotel and we used our phones to internationally call our hotel at 7 AM (which was our arrival time), and they mentioned that Monograms host was not there and to call back in a couple hours. The "local host" was not even at the hotel at 9 AM after our call! What a waste of our time, even just trying to get a hold of Monogram during our arrival. As an aside, even our local host did not even apologize for any lack of service or for their mistake of not picking us up at the airport, when clearly we paid for that service. She made it seem like it was our fault for this!

My husband PAID Monograms for the airport-to-hotel transfer prior to arriving in Paris, and in addition, we also PAID for our taxi to the hotel. Which meant we paid $70 to Monograms and $55 toward our taxi. We were only reimbursed for a taxi payment of $55. We paid $70 for a service never given to us (arrival transfer cost of $70 for the two of us), and after emailing customer service, we are now offered only $15 as a reimbursement for this $70 that we never used (on top of waiting 2 hours AND using our phone to internationally get a hold of our hotel host who was not available on time!)

Although the city of Paris was beautiful, this service from Monograms is unacceptable, and I will not refer Monograms to anyone and will let people know about the horrible service even post-vacation.
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90% Super

5.0 June 2018
MD
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
All flights within Africa were met by polite efficient guides who brought us safely and quickly to our destination.
DECEPTION VALLEY....First Class.Great hosts, great guides, OK food. Lots of animals. FUN
KADAZORA in the Okavango......lovely hosts, guides,wait staff..everyone.. beautiful accommodations. great food...We learned a lot about the flora, the birds and the animals....Perhaps a bit of guidance to make the village tour easier and worth the time. Very Enjoyable.
ELEPHANT LODGE, CHOBE—-Not Happy with this place. Nice view of elephants during dinner, but....RUDE host. Mealtime schedule not properly explained, No room for us on evening drive. They would not take out another vehicle...Electric blanket broken..Would NEVER recommend this place
VICTORIA FALLS..No need to buy dinner if you go on the cruise..
Smart Monogram They were right to book us for the shorter helicopter flight..We got talked into paying double the price to extend the ride for only an overview of land...nothing worth seeing that you do not see far better on the game drives. I should have used the extra time to pick up some gifts.....Good food on the evening game drive...sadly no lions..Recommend an extra night here to explore the art and enjoy more.

FLIGHT HOME? Took 37 hours from Victoria Falls to JFK. As we waited the five hours for our plane from Johannesburg to Heathrow, where we waited another 5 hours; we watched one plane depart going directly from Johannesburg to JFK.......
An enjoyable vacation. with just a few glitches
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Tour Monograms Company Reviews

Well organized

5.0 June 2018
PK
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Well organized, excellent service, overall a super vacation. Everything was done and arranged, from the pick ups and transfers to the five star hotels.The local hosts were available and did as much or as little as we wanted. Very knowledgeable, helpful and courteous. We got to really experience the cities. We saw everything and also had free time to explore on our own. Overall excellent.
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Tour Monograms Company Reviews

Tours of Kathmandu, Delhi, Agra, Jaipur, Khimsar, Jodhpur, Udiapur, Marari and all point between.

5.0 April 2018
TmtoIaN
Recommends
  • Value 5.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 5.0
  • Meals 4.0
We spent three weeks touring Nepal and India. We can really recommend Safhands Travel and especially Mr. Rohit. The tour and itinerary suggested by Rohit was excellent. The service received by the Safehands representatives, welcomers, drivers and guides was first class. We will treasure our memories of this holiday. Thank you Rohit.
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Overall was good and we were happy with the holidays spent in India .

5.0 January 2018
GS
Recommends
  • Value 5.0
  • Guide 3.0
  • Activities 5.0
  • Lodging 4.0
  • Transportation 3.0
  • Meals 5.0
Me my wife and our daughter had no problems all over the tour as Mr Rohit has planned exaclty the way we wanted it to be. Besides then a small room problem in Shimla ca use the room was small and there don't have running hot water as other hotels cause we had a child and we were first time feeling the chills of winter but it's was settled by Rohit as he promised us. Regarding the firts driver I think he is not fit to be a tour driver, beginning was okay but towards then end he was slacking but that to was settled by Rohit, by giving us a new driver.but overall we was happy and enjoyed the cold weather which we wanted to experience once in a life time as we are from Malaysia. We will come back to India and will get Rohit from Safe Hands to do the arrangements again. Will recommend to all who wish to travel to India SAFE HANDS TRAVELS. Thank you Rohit SAFE HANDS TRAVELS. All the best you.
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Tour Safehands Travels Reviews

Fantastic tour

5.0 December 2017
Ft
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Excellent travel company. There were only 4 ladies traveling however, throughout the trip, we felt very safe and in good hands. Excellent accommodation, vehicles, sightseeing, guides and their followup care. The driver was very patient with our none ending shopping request. Would recommend to all
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Tour Safehands Travels Reviews

Tours 694 Trips 4 Trips
Average Trip Price Per Day $ 249 $ 70
Operator Type Mixed Land & Cruise Group Tour Operator
Size Global Operator Local Specialist
Trip Types
  • Group Tours
  • Small Ship & Expedition Cruises
  • River Cruises
  • Group Tours
  • Private Guided Trips
  • Custom Itineraries
Service Level Standard Standard
Regions
  • Central America & Caribbean
  • South America
  • Australia & Pacific
  • Asia
  • Africa
  • Europe
  • Asia
Known For
  • 50+
  • 18 - 35
  • 50+
  • 18 - 35
  • Solo & Singles Travel
  • Yoga
  • Health & Rejuvenation
  • Train & Rail
Headquarters Littleton, Colorado, United States Delhi, India
Year Established N/A 2015
Solo Friendly N/A N/A
Tour Languages N/A N/A
Top Trips
Similar Companies
    Countries
    About Monograms

    Monograms, one of the Globus family of brands, offers classic vacation packages to many of the world’s most popular destinations. The company has many years of experience creating packaged tours and is based in Colorado, USA.

    What Makes Them Stand Out?

    Monograms offers a large variety of trips to suit many different travel styles. You can choose from themes such as Family, Food & Wine, Cruises, and Active. The company prides themselves on the all-inclusive nature of travel planning, pre-organizing everything from your airport transfer to your activities and meals. They also provide a Local Hosts program, which is basically like an in-destination concierge.

    Who Travels With Them?

    Monograms is Globus’ mid-tier brand in terms of pricing and thus travelers span across many different age groups. Many couples choose Monograms for a romantic trip to places like Italy and France, although they also offer specialized packages for families. Most Monograms packages are a mix of group sightseeing tours and independent exploration. This can result in some very large touring groups when visiting popular tourist attractions like the Louvre in Paris, for example. However, most of their trips still afford some level of flexibility to explore a destination on your own terms.

    Where Do They Operate?

    You can travel with Monograms to many different locations in Europe, Australia, Asia, South/Central America, and Africa. Perhaps their most well-known destination is Italy, and they also offer some unique trips to Australia, specifically to areas other similar tour companies don’t operate.

    Why Travel with Them?

    If you are looking for a mostly pre-organized itinerary that hits all of a destination's most popular attractions and don’t mind being part of a larger group at times, then Monograms could be the right fit for you. You might also enjoy the company if you appreciate a bit more in the way of personal touches and services.

    About SafeHands Travels

    SafeHands Travels is a mid size boutique company formed on the theme of building great relationship. We at Safehands are passionate to explore and share our Spirituality, Cultural heritage; Natural beauty and rich tradition through our experienced and dedicated team of highly motivated tour professionals.

    We assure our travelers the utmost comfort and best of the experience. We always stand by them to make them feel at home. This bonding that we develop remains there even after the completion of tour. This is what we are known for and strive to achieve. We do not accept the booking for more than 12 people in a group as it affects the personalized services. Traveler’s satisfaction is paramount to us, which results in building great relationship and eventually helps in achieving our mission.

    Geographically, our coverage is limited to India and Nepal. Having diverse culture and vast areas, there is a lot to explore. There are many lesser known or unexplored destinations that present a new face of the country and become a reason for travelers delight.

    We use some handpicked, traditional and locally influenced hotels in all segments starting from luxury to budget as per requirement. Our transportations are best in its class and are integral part of our tour package. We are very selective in choosing drivers and more importantly the tour guides who truly represents us and play a very significant role in the success of a tour. Our guides are experienced, knowledgeable and licensed.

    Our itinerary goes well on moderate pace, neither too fast that we just touch the destination nor even slow to lose the interest in the destinations. Most of the days are packed with sightseeing and activities

    Why SafeHands:

    We know how to Walk our Talk. This is evident from our customer reviews. Finally with a non compromising attitude towards our core values, we offer fair deal and value for money.

    We exist as a Socially responsible company and are vigilant towards environment. Our responsive approach assures Personalized services with a sense of safety and security. 

    Tours & Operators on Stride Awarded and Featured by:

    • National Geographic, Condé Nast Traveler, Travel + Leisure
    • Outside, The New York Times