AMA Waterways vs The Family Adventure Company - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 3.5
Value — 3.5
Guide — 3.3
Activities — 3.5
Lodging — 3.5
Transportation — 3.5
Meals — 3.5
Overall — 4
Value — 3.9
Guide — 3.9
Activities — 3.9
Lodging — 3.9
Transportation — 3.9
Meals — 3.9
Recent Reviews

This is incredibly frustrating. Be very very careful when using this company

1.0 December 2016
P
Does Not Recommend
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
I booked a cruise with AMAwaterways - first mistake - through their designated travel agent Avoya Travel - second mistake. I paid $800 deposit. Six months later I was asked to pay the balance. Avoya Travel asked if they could use my credit card. My wife was in hospital and I delayed answering until we discovered what was wrong and when I got the diagnosis and we couldn't travel. I told Avoya Travel and asked them not to charge my credit card. Avoya Travel still charged my credit card account without my permission!!! When I phoned up I discovered the agent was on holidays and I couldn't speak to her. Through major detective work I managed to reach and talk to her and she told me it would be dealt with. It was not and still has not been to this day, six months later.
I asked my credit card company to dispute the amount paid and they are in the process of doing that now but the company is fighting this all the way. Be aware that I cannot get through to anybody in the company and the travel agent isn't responding. This is incredibly frustrating. Be very very careful when using this company, they do not allow direct access on complaints. This is no way to gain customers. I would like to talk to somebody in the company about this but I cannot.
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Tour Ama Waterways Company Reviews

Solo traveling

5.0 October 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
As a senior solo traveler, safety and price are very important to me. I am so tired of paying the single supplement, charged by most travel vendors. With AMA Waterways, an E category cabin can often be booked without the single supplement charge.

Once onboard, AMA Waterways invites the solo travelers to dine at the Captain's Table. This is done on the first night so that you can meet other solo travelers. While I didn't do a lot with the other solo travelers, it was nice to know that I could find someone with whom I could share a meal, if I found myself alone.

AMA Waterways also has different categories of walkers for excursions. They have a fast-paced group, a moderate-paced group and a group for gentle walkers. They have thought of everything!
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Tour Ama Waterways Company Reviews

I definitely valued this trip. It was relaxing, it was fun, and it was greater than my expectations.

4.0 September 2016
M
Recommends
  • Value 4.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 4.0
I definitely valued this trip. It was relaxing, it was fun, and it was greater than my expectations. This trip didn't put a hole in my wallet but it wasn't just a small dent either. It was definitely worth every penny. This had to be the best part. The STAY was too good to be a cruise. It was quiet and I didn't really worry about a shipwreck or anything drastic. Well, there were many things I had planned to do while on the cruise and I did everything and more. There were so many options and I did them and I really enjoyed myself while doing them. The heating and those other things relating to that were great and didn't cause any problems whatsoever to me at all.
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Tour Ama Waterways Company Reviews

The company provided an excellent pre tour service

5.0 December 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
The company provided an excellent pre tour service and the information sent was accurate and useful. I would definitely look at using them again and recommend them to any family.

Tour The Family Adventure Company Company Reviews

I was very impressed with the Family Adventure company in terms of the holiday

5.0 April 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I was very impressed with the Family Adventure company in terms of the holiday delivered which was exceptional. The booking and pre-holiday experience was fine although it would be better to have a specific contact to email rather than just to phone the general number with queries.
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Tour The Family Adventure Company Company Reviews

Booking and customer service were good. From a child's perspective

4.0 April 2016
A
Recommends
  • Value 4.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 4.0
Booking and customer service were good. From a child's perspective, FAC were not as welcoming. Another company we have travelled with sent a welcome pack with a travelling companion (soft toy) and activities to do while travelling. When on the holiday this company also catered more for families needs e.g. more frequent stops when travelling for food and toilets, without parents having to ask. The stops were also at more sensible times e.g. making sure there was a stop at lunch time (12.30ish), rather than early afternoon (1.30 onwards). Children (and adults) get irritable if they've not eaten making the journey more stressful.
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Tour The Family Adventure Company Company Reviews

Tours 26 Trips 14 Trips
Average Trip Price Per Day $ 429 $ 160
Operator Type River Cruise Line Group Tour Operator
Size Global Operator Global Operator
Trip Types
  • Small Ship & Expedition Cruises
  • River Cruises
  • Group Tours
  • Private Guided Trips
Service Level Luxury Standard
Regions
  • Asia
  • Africa
  • Europe
  • North America
  • Central America & Caribbean
  • South America
  • Asia
  • Africa
  • Middle East & North Africa
  • Europe
Known For
  • 50+
  • 18 - 35
  • Adventure
Headquarters Calabasas, California, United States 1 Cross & Pillory Lane, Alton, England
Year Established 2002 1996
Solo Friendly N/A N/A
Tour Languages N/A N/A
Top Trips
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      Countries
      About AMA Waterways

      Known especially for its top-notch onboard regional cuisine, Ama is the only river cruise line to join La Chaine des Rotisseurs, a prestigious gastronomic society. Passengers tend to be affluent, over age 50, and interested in a mostly casual, all-inclusive experience with minimal hassle; cruise directors make sure everything runs smoothly. Good service is prized.

      Ama has won awards for its spacious, stylish cabin designs, and passengers can expect lots of complimentary perks: shore excursions, wine and beer at lunch and dinner, Internet access in every cabin (in Europe), and bicycles for use in port are all included in the price. Many cabins in its newer ships have both French and outdoor balconies.

      Originally called Amadeus Waterways when it was founded in 2002, California-based AmaWaterways later changed its name but hasn’t changed its prime customers: mostly North Americans, British, Australians, and English-speaking Europeans (English is the official language onboard).

      Ama has undergone rapid expansion and now cruises on three continents. Europe tops the roster, with fifteen ships sailing the Danube, Rhine, Main, Moselle, Douro, Seine, and Rhone rivers. Three ships ply the Mekong and Irrawaddy rivers in Southeast Asia, while Russia (on the Volga-Baltic Waterway between Moscow and St. Petersburg) and Africa (on the Chobe River in Botswana) each sport one ship.   


      About The Family Adventure Company

      Founded two decades ago and based in the UK, The Family Adventure Company specializes in small group family adventure vacations. The company is now part of the global adventure travel operator Intrepid Travel, and trips are offered through Intrepid as well, allowing them to greatly expand their range.

      What Makes Them Stand Out?

      With more than 20 years’ experience, The Family Adventure Company helped pioneer the concept of small-group adventure travel for families with young children. Activities are wide-ranging, from river rafting and kayaking to cycling, sailing, camping, and wildlife viewing, all geared to the ages and interests of the family travelers.

      Who Travels With Them?

      A wide variety of families, including solo-parent, single-child, multi-generational families -- parents, children, and grandparents traveling together -- and families with teenagers. The latter have dedicated trips of special interest to teens.

      Where Do They Operate?

      Much of the world: Africa, Asia, the Middle East, Europe, and the Americas.

      How Does it Work?

      No matter where you travel, The Family Adventure Company provides an English-speaking, family-friendly local leader. Lodging, transportation and activities are also included. Tours typically consist of three or four families with kids of similar ages or interests. (You can also put together your own trip with just your family or other families you’re friendly with.) Children 14 and under get a ten percent discount off adult prices; large families (over two kids) get another price break.

      Why Travel With Them?

      The award winning company offers a wide range of trips for a wide variety of families. Because they only cater to families, they know what kids like – and as any parent can tell you, nothing is more disastrous than a family tour not geared in any way to kids. The company also supports responsible and sustainable travel practices and gives back to local communities.

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