Brewster Travel Canada vs The Family Adventure Company - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 2.5
Value — 2.3
Guide — 2.3
Activities — 2.3
Lodging — 2.3
Transportation — 2.3
Meals — 2.3
Overall — 4
Value — 3.9
Guide — 3.9
Activities — 3.9
Lodging — 3.9
Transportation — 3.9
Meals — 3.9
Recent Reviews

Transport from Lake Louise to Calgary-I WOULD WALK FIRST

1.0 December 2017
L
Does Not Recommend
  • Value 1.0
  • Transportation 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Meals 1.0
I will give you the short version-
My 18 year old child rode the bus from the Chateau Lake Louise to the Calgary airport-they are very well traveled and smart.
-Bus stops in Banff, driver said we are stopping and leaving at 6:30pm. 18 year old came back at 6:25pm-NO BUS. GONE.
-I get a call from bus service panicked-they can't find my child. I call my child-they are waiting at the designated location...NO BUS.
-Staff from Banff Fairmont take them to the bus.Very helpful.
-My child gets on the bus...bus starts rolling. STOPS...driver turns on ALL the lights and MAKES MY CHILD APOLOGIZE TO THE WHOLE BUS FOR MAKING THEM LATE. Driver said that the misunderstanding on meeting time was my childs fault and made everyone on the bus think that it was the drivers fault.
-My child stood up and apologized to all the riders on the bus and then sat in the back and cried.
-I AM APALLED THAT AN ADULT WOULD PUBLICLY SHAME AN 18 YEAR OLD IN FROM OF COMPLETE STRANGERS WHEN IT WAS CLEARLY CLEARLY CLEARY THEIR FAULT.
I WILL NEVER I REPEAT NEVER USE THIS COMPANY AGAIN. I WILL WALK.
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Tour Brewster Travel Canada Company Reviews

Extremely disappointed!

1.0 August 2015
AS
Does Not Recommend
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
They advertise to walk a glacier. In reality you are on a bus for 45 minutes. You walk in a small circle on top of one small part of the glacier. I was extremely disappointed and felt very ripped off.

Tour Brewster Travel Canada Company Reviews

Highly recommend!

5.0 August 2015
Y
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I absolutely enjoyed my tour to Banff yesterday. Highly recommend! Staff were really flexible and friendly.

Tour Brewster Travel Canada Company Reviews

The company provided an excellent pre tour service

5.0 December 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
The company provided an excellent pre tour service and the information sent was accurate and useful. I would definitely look at using them again and recommend them to any family.

Tour The Family Adventure Company Company Reviews

I was very impressed with the Family Adventure company in terms of the holiday

5.0 April 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I was very impressed with the Family Adventure company in terms of the holiday delivered which was exceptional. The booking and pre-holiday experience was fine although it would be better to have a specific contact to email rather than just to phone the general number with queries.
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Tour The Family Adventure Company Company Reviews

Booking and customer service were good. From a child's perspective

4.0 April 2016
A
Recommends
  • Value 4.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 4.0
Booking and customer service were good. From a child's perspective, FAC were not as welcoming. Another company we have travelled with sent a welcome pack with a travelling companion (soft toy) and activities to do while travelling. When on the holiday this company also catered more for families needs e.g. more frequent stops when travelling for food and toilets, without parents having to ask. The stops were also at more sensible times e.g. making sure there was a stop at lunch time (12.30ish), rather than early afternoon (1.30 onwards). Children (and adults) get irritable if they've not eaten making the journey more stressful.
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Tour The Family Adventure Company Company Reviews

Tours 7 Trips 14 Trips
Average Trip Price Per Day $ 307 $ 160
Operator Type Independent / Self-Guided Packager Group Tour Operator
Size Local Specialist Global Operator
Trip Types
  • Independent / Self-Guided Packages
  • Group Tours
  • Private Guided Trips
Service Level Standard Standard
Regions
  • North America
  • North America
  • Central America & Caribbean
  • South America
  • Asia
  • Africa
  • Middle East & North Africa
  • Europe
Known For
  • Eco Travel
  • Adventure
  • Adventure
Headquarters Banff, Alberta, Canada 1 Cross & Pillory Lane, Alton, England
Year Established 1892 1996
Solo Friendly N/A N/A
Tour Languages N/A N/A
Top Trips
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      Countries
      About Brewster Travel Canada
      N/A
      About The Family Adventure Company

      Founded two decades ago and based in the UK, The Family Adventure Company specializes in small group family adventure vacations. The company is now part of the global adventure travel operator Intrepid Travel, and trips are offered through Intrepid as well, allowing them to greatly expand their range.

      What Makes Them Stand Out?

      With more than 20 years’ experience, The Family Adventure Company helped pioneer the concept of small-group adventure travel for families with young children. Activities are wide-ranging, from river rafting and kayaking to cycling, sailing, camping, and wildlife viewing, all geared to the ages and interests of the family travelers.

      Who Travels With Them?

      A wide variety of families, including solo-parent, single-child, multi-generational families -- parents, children, and grandparents traveling together -- and families with teenagers. The latter have dedicated trips of special interest to teens.

      Where Do They Operate?

      Much of the world: Africa, Asia, the Middle East, Europe, and the Americas.

      How Does it Work?

      No matter where you travel, The Family Adventure Company provides an English-speaking, family-friendly local leader. Lodging, transportation and activities are also included. Tours typically consist of three or four families with kids of similar ages or interests. (You can also put together your own trip with just your family or other families you’re friendly with.) Children 14 and under get a ten percent discount off adult prices; large families (over two kids) get another price break.

      Why Travel With Them?

      The award winning company offers a wide range of trips for a wide variety of families. Because they only cater to families, they know what kids like – and as any parent can tell you, nothing is more disastrous than a family tour not geared in any way to kids. The company also supports responsible and sustainable travel practices and gives back to local communities.

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