Island Windjammers vs The Family Adventure Company - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 3
Value — 3.0
Guide — 5.0
Activities — 4.0
Lodging — 4.0
Transportation — 4.0
Meals — 4.0
Overall — 4
Value — 3.9
Guide — 3.9
Activities — 3.9
Lodging — 3.9
Transportation — 3.9
Meals — 3.9
Recent Reviews

The worst company I have been with

1.0 November 2018
P
Does Not Recommend
  • Value 1.0
  • Guide 5.0
  • Activities 3.0
  • Lodging 3.0
  • Transportation 3.0
  • Meals 3.0
I booked two back to back cruises to different areas, it wasn't until I was on the second trip that I was told the itinerary had changed and we were going back to do the same itinerary in which I had just finished, no one from the company had warned me otherwise I would have chosen something different or cancelled one of them. When I contacted the head office they apologised and offered me a free 6 day cruise to which I asked for the cost equiverlent instead as I wasn't going to be in the Caribbean again plus the wasted 6 days repeating everything again.
They didn't want to do that and their response was a letter reminding me about their Small Print that says they have the right to substitute any scheduled sailings and itineraries without notice, a great cop out and an extremely bad way to treat customers.
After talking to some of the other guests about it I found out I wasn't the only one unhappy with their customer service treatment from head office and they wouldn't be travelling with them again.
I have travelled exstensively for many year to over 90 countries and work in tourism as a Guide and also spent 10 selling trips just like this and never had I had or heard of such bad service.
Air con didn't work for a while in some of the rooms so 2 of us had to sleep in the hallway.
average food , horrible coffee and undrinkable wine.
There are lots of other companies out there to choose from.
The ship staff were fantastic
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Tour Island Windjammers Company Reviews

The perfect relaxing vacation!

5.0 June 2015
CN
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
After taking an Island Windjammers cruise, it would be hard to return to big-ship cruising in the Caribbean. We were able to drop anchor off small, secluded coves on tiny islands in the French West Indies. There were no loudspeaker announcements, no cruise director trying to convince you to play silly games, no long lines to stand in, no need to dress up beyond shorts and T-shirts, no pressure of any kind. You do need to be able to entertain yourself, though, since there are no organized shows or performers (one passenger did play a few songs with his guitar). I would estimate that half the passengers on ship (just 24 in all) were in bed or their cabins by 9:30 p.m. while the other half partied until midnight or later – alcohol is included in the fare and there was plenty of imbibing, but it didn’t get overly noisy or obnoxious at night. Everyone seemed to have a good time and I heard few if any complaints about the food or service the entire voyage. It was the perfect relaxing vacation.
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Tour Island Windjammers Company Reviews

The company provided an excellent pre tour service

5.0 December 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
The company provided an excellent pre tour service and the information sent was accurate and useful. I would definitely look at using them again and recommend them to any family.

Tour The Family Adventure Company Company Reviews

I was very impressed with the Family Adventure company in terms of the holiday

5.0 April 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I was very impressed with the Family Adventure company in terms of the holiday delivered which was exceptional. The booking and pre-holiday experience was fine although it would be better to have a specific contact to email rather than just to phone the general number with queries.
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Tour The Family Adventure Company Company Reviews

Booking and customer service were good. From a child's perspective

4.0 April 2016
A
Recommends
  • Value 4.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 4.0
Booking and customer service were good. From a child's perspective, FAC were not as welcoming. Another company we have travelled with sent a welcome pack with a travelling companion (soft toy) and activities to do while travelling. When on the holiday this company also catered more for families needs e.g. more frequent stops when travelling for food and toilets, without parents having to ask. The stops were also at more sensible times e.g. making sure there was a stop at lunch time (12.30ish), rather than early afternoon (1.30 onwards). Children (and adults) get irritable if they've not eaten making the journey more stressful.
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Tour The Family Adventure Company Company Reviews

Tours 0 Trip 14 Trips
Average Trip Price Per Day $ 0 $ 160
Operator Type Small Ship & Expedition Cruise Line Group Tour Operator
Size None Global Operator
Trip Types
  • Small Ship & Expedition Cruises
  • Group Tours
  • Private Guided Trips
Service Level Standard Standard
Regions
  • Central America & Caribbean
  • North America
  • Central America & Caribbean
  • South America
  • Asia
  • Africa
  • Middle East & North Africa
  • Europe
Known For
  • 50+
  • 18 - 35
  • Adventure
  • Adventure
Headquarters Acworth, Georgia 1 Cross & Pillory Lane, Alton, England
Year Established 2008 1996
Solo Friendly N/A N/A
Tour Languages N/A N/A
Top Trips
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        About Island Windjammers

        Born in 2009 after the demise of Windjammer Barefoot Cruises, Island Windjammers was started by former Barefoot passengers who wanted to revive a similar type of casual, relaxed Caribbean cruising. Emphasis is on fun and spending your time onboard as you please.

        WHO: 

        Island Windjammers cruises are best suited for relatively affluent adults in their 30s to 60s, who prefer small ship cruising and uncrowded ports to big ships that offer multiple activities, restaurants and entertainments. They’re also for people who are most comfortable in T-shirts, shorts, and either sandals or bare feet onboard.

        WHAT: 

        Beyond offering a few optional organized tours, Island Windjammers leaves your activities largely up to you. No one will look askance if you spend the entire day sunning or reading on the ship, stay up late or go to bed early, party hearty or find a quiet chair on deck to watch the world go by. 

        WHERE: 

        Island Windjammers cruises exclusively in the Caribbean, offering four possible itineraries: the Windward Islands, the Leeward Islands, the British Virgin Islands, and the French West Indies, which together cover much of the eastern and southern Caribbean. Home ports include Grenada, St. Lucia, Tortola and St. Maarten.

        HOW: 

        Two motor sailing ships – the 12-passenger Diamant and the 24-passenger Sagitta – make up the current fleet. A third tall ship, the 30-passenger Vela, will be introduced in early 2016. Itineraries are relaxed, visiting islands for a day or two at a time, allowing plenty of time for touring, swimming, and snorkeling. Cabins are cozy but comfortable and most have their own bathrooms and portholes.

        WHY: 

        Island Windjammers cruises are for those who want to relax and have a good time in the company of relatively few fellow passengers – who you will probably all get to know (the captain may well join you for lunch or dinner in his bare feet). Wine, beer, and rum punches are complimentary and the cuisine is excellent. If you’re looking for a traditional big cruise ship experience, look elsewhere. Narrow stairs leading down to the cabins can cause problems for people with disabilities -- there are no elevators --  and choppy seas on occasion may cause problems if you’re prone to seasickness.

        About The Family Adventure Company

        Founded two decades ago and based in the UK, The Family Adventure Company specializes in small group family adventure vacations. The company is now part of the global adventure travel operator Intrepid Travel, and trips are offered through Intrepid as well, allowing them to greatly expand their range.

        What Makes Them Stand Out?

        With more than 20 years’ experience, The Family Adventure Company helped pioneer the concept of small-group adventure travel for families with young children. Activities are wide-ranging, from river rafting and kayaking to cycling, sailing, camping, and wildlife viewing, all geared to the ages and interests of the family travelers.

        Who Travels With Them?

        A wide variety of families, including solo-parent, single-child, multi-generational families -- parents, children, and grandparents traveling together -- and families with teenagers. The latter have dedicated trips of special interest to teens.

        Where Do They Operate?

        Much of the world: Africa, Asia, the Middle East, Europe, and the Americas.

        How Does it Work?

        No matter where you travel, The Family Adventure Company provides an English-speaking, family-friendly local leader. Lodging, transportation and activities are also included. Tours typically consist of three or four families with kids of similar ages or interests. (You can also put together your own trip with just your family or other families you’re friendly with.) Children 14 and under get a ten percent discount off adult prices; large families (over two kids) get another price break.

        Why Travel With Them?

        The award winning company offers a wide range of trips for a wide variety of families. Because they only cater to families, they know what kids like – and as any parent can tell you, nothing is more disastrous than a family tour not geared in any way to kids. The company also supports responsible and sustainable travel practices and gives back to local communities.

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