The Family Adventure Company vs Saga Travel - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 4
Value — 3.9
Guide — 3.9
Activities — 3.9
Lodging — 3.9
Transportation — 3.9
Meals — 3.9
Overall — 3
Value — 2.9
Guide — 2.9
Activities — 2.9
Lodging — 2.9
Transportation — 2.9
Meals — 2.9
Recent Reviews

The company provided an excellent pre tour service

5.0 December 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
The company provided an excellent pre tour service and the information sent was accurate and useful. I would definitely look at using them again and recommend them to any family.

Tour The Family Adventure Company Company Reviews

I was very impressed with the Family Adventure company in terms of the holiday

5.0 April 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I was very impressed with the Family Adventure company in terms of the holiday delivered which was exceptional. The booking and pre-holiday experience was fine although it would be better to have a specific contact to email rather than just to phone the general number with queries.
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Tour The Family Adventure Company Company Reviews

Booking and customer service were good. From a child's perspective

4.0 April 2016
A
Recommends
  • Value 4.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 4.0
Booking and customer service were good. From a child's perspective, FAC were not as welcoming. Another company we have travelled with sent a welcome pack with a travelling companion (soft toy) and activities to do while travelling. When on the holiday this company also catered more for families needs e.g. more frequent stops when travelling for food and toilets, without parents having to ask. The stops were also at more sensible times e.g. making sure there was a stop at lunch time (12.30ish), rather than early afternoon (1.30 onwards). Children (and adults) get irritable if they've not eaten making the journey more stressful.
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Tour The Family Adventure Company Company Reviews

Wonderful

5.0 May 2017
M
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Journey through the Clouds - best holiday ever. Wonderful service on Rocky Mountaineer. Scenery was awesome, and we saw bears !! Our Tour Leader Debbie Skwark looked after us so well. She had a great sense of humour and made sure the holiday went without a hitch. We had a wonderful time.
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Tour Saga Travel Company Reviews

Thank You SAGA

5.0 January 2017
V
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I had a Saga Holiday in Cyprus. The Alexander the Great Hotel. I am 74 and through a three bad operations on my hip I am on crutches. The staff at this hotel could not have been greater. Mind you, I had booked with Saga who themselves choose the Hotels that will give the best Service. From door to door My Sister and I could not have had the Best. In the Restaurant Cafe Royal, I had help at every moment, The Manager and the 'Chefs' hastened to carry my tray and help me back to my table. The Saga Representative was always there in the Office or contactable and as well as dealing with two emergencies, still managed to deal with the rest of his ‘Flock' so to speak. I will go there again, with no hesitation. Thank You SAGA. Vivienne Bilney
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Tour Saga Travel Company Reviews

Saga's arrangements for the disabled group of travellers was appalling!

2.0 November 2016
G
Does Not Recommend
  • Value 2.0
  • Guide 2.0
  • Activities 2.0
  • Lodging 2.0
  • Transportation 2.0
  • Meals 2.0
Be warned if you are disabled! I travelled with my 89 year old Mother in June this year with Saga to Lake Garda and an Adriatic cruise. My mother has disability problems and we used a wheelchair for her to get around. Mostly this was fine till the final day where we were told we would be spending it in Venice. Venice is not wheelchair friendly! Saga's arrangements for the disabled group of travellers was appalling! They arranged for us to travel into the city using vaporetto boats that are small, cramped and have narrow unstable ramps with no handrails to enter the boats. Inevitably there was going to be an accident and my Mother had a nasty fall getting onto the last boat of 4 we had to use. I spoke to Saga immediately on our return to make them aware just what a dangerous situation they had put their elderly disabled guests in. Their response has been to lie about the circumstances surrounding my Mothers fall. I was not looking for compensation in any way. All I asked was they admit they got it wrong and to promise not to ever put people in that situation again. We will never travel with such a 'caring' company again!
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Tour Saga Travel Company Reviews

Tours 14 Trips 10 Trips
Average Trip Price Per Day $ 160 $ 239
Operator Type Group Tour Operator Mixed Land & Cruise
Size Global Operator Global Operator
Trip Types
  • Group Tours
  • Private Guided Trips
  • Group Tours
  • Small Ship & Expedition Cruises
  • River Cruises
Service Level Standard Standard
Regions
  • North America
  • Central America & Caribbean
  • South America
  • Asia
  • Africa
  • Middle East & North Africa
  • Europe
  • North America
  • Central America & Caribbean
  • South America
  • Australia & Pacific
  • Asia
  • Africa
  • Europe
Known For
  • Adventure
  • 50+
Headquarters 1 Cross & Pillory Lane, Alton, England Folkestone, Kent, UK
Year Established 1996 1951
Solo Friendly N/A N/A
Tour Languages N/A
Top Trips
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    About The Family Adventure Company

    Founded two decades ago and based in the UK, The Family Adventure Company specializes in small group family adventure vacations. The company is now part of the global adventure travel operator Intrepid Travel, and trips are offered through Intrepid as well, allowing them to greatly expand their range.

    What Makes Them Stand Out?

    With more than 20 years’ experience, The Family Adventure Company helped pioneer the concept of small-group adventure travel for families with young children. Activities are wide-ranging, from river rafting and kayaking to cycling, sailing, camping, and wildlife viewing, all geared to the ages and interests of the family travelers.

    Who Travels With Them?

    A wide variety of families, including solo-parent, single-child, multi-generational families -- parents, children, and grandparents traveling together -- and families with teenagers. The latter have dedicated trips of special interest to teens.

    Where Do They Operate?

    Much of the world: Africa, Asia, the Middle East, Europe, and the Americas.

    How Does it Work?

    No matter where you travel, The Family Adventure Company provides an English-speaking, family-friendly local leader. Lodging, transportation and activities are also included. Tours typically consist of three or four families with kids of similar ages or interests. (You can also put together your own trip with just your family or other families you’re friendly with.) Children 14 and under get a ten percent discount off adult prices; large families (over two kids) get another price break.

    Why Travel With Them?

    The award winning company offers a wide range of trips for a wide variety of families. Because they only cater to families, they know what kids like – and as any parent can tell you, nothing is more disastrous than a family tour not geared in any way to kids. The company also supports responsible and sustainable travel practices and gives back to local communities.

    About Saga Travel
    N/A
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