SmarTours vs The Family Adventure Company - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 5
Value — 4.9
Guide — 4.9
Activities — 4.9
Lodging — 4.9
Transportation — 4.9
Meals — 4.9
Overall — 4
Value — 3.9
Guide — 3.9
Activities — 3.9
Lodging — 3.9
Transportation — 3.9
Meals — 3.9
Recent Reviews

Outstanding private group tour

5.0 November 2018
R
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
We were a group of 34 seniors departing from JFK on 12 Oct 2017. The itinerary was the same as the standard 17-day tour and it was well-paced for our group. Mark Ma was our Tour Director, and he was very helpful, friendly and made sure that everyone was safe and enjoying the trip. My group has been on several guided international tours, and this was one of the best. smarTours helped us set up the tour, get our visas and got us first-class hotels throughout the trip. I recommend that you consider them for your travel group. Ms. Suzanne Anderson at their NYC office was specially helpful. Thanks to everyone at smarTours for this excellent experience.
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18 Amazing Days in China

5.0 November 2018
M
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Julian and I are still talking and telling everyone we meet about the surprisingly wonderful trip we recently took. Our guide, Mr. Li Bo, Oscar, was our mother, father, savior, historian, bathroom locator and best friend throughout the entire trip. He seemed to have a second sense and was there when we needed him, either for a pharmacy, help with our luggage or credit cards and the ATM's. The local guides, especially Allie, in Shanghai were extremely helpful and knowledgeable. The hotels and Yangtze River rooms were excellent. All the shows, parks and extras and river cruises were wonderful. The food was pretty good but the hot pots and dim sum that we had when we ventured out on our own was sensational. It's an amazing country with beautiful and unusual sites. I look forward to more trips with SmarTours and I can only hope that they are as great as this trip was for us. Thank you Oscar.
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Best of Spain was the best!

5.0 August 2018
J
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
My friends and I thoroughly enjoyed this tour, and especially our tour director, Charles. He was delightful and very knowledgeable. The towels in a few of the hotels could have been softer, but other than, very nice tour.
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The company provided an excellent pre tour service

5.0 December 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
The company provided an excellent pre tour service and the information sent was accurate and useful. I would definitely look at using them again and recommend them to any family.

Tour The Family Adventure Company Company Reviews

I was very impressed with the Family Adventure company in terms of the holiday

5.0 April 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I was very impressed with the Family Adventure company in terms of the holiday delivered which was exceptional. The booking and pre-holiday experience was fine although it would be better to have a specific contact to email rather than just to phone the general number with queries.
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Tour The Family Adventure Company Company Reviews

Booking and customer service were good. From a child's perspective

4.0 April 2016
A
Recommends
  • Value 4.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 4.0
Booking and customer service were good. From a child's perspective, FAC were not as welcoming. Another company we have travelled with sent a welcome pack with a travelling companion (soft toy) and activities to do while travelling. When on the holiday this company also catered more for families needs e.g. more frequent stops when travelling for food and toilets, without parents having to ask. The stops were also at more sensible times e.g. making sure there was a stop at lunch time (12.30ish), rather than early afternoon (1.30 onwards). Children (and adults) get irritable if they've not eaten making the journey more stressful.
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Tour The Family Adventure Company Company Reviews

Tours 54 Trips 14 Trips
Average Trip Price Per Day $ 256 $ 160
Operator Type Mixed Land & Cruise Group Tour Operator
Size Global Operator Global Operator
Trip Types
  • Group Tours
  • River Cruises
  • Custom Itineraries
  • Group Tours
  • Private Guided Trips
Service Level Budget Standard
Regions
  • Central America & Caribbean
  • South America
  • Australia & Pacific
  • Asia
  • Africa
  • Middle East & North Africa
  • Europe
  • North America
  • Central America & Caribbean
  • South America
  • Asia
  • Africa
  • Middle East & North Africa
  • Europe
Known For
  • 50+
  • 18 - 35
  • Adventure
  • Budget
  • Adventure
Headquarters New York City, New York, USA 1 Cross & Pillory Lane, Alton, England
Year Established 1996 1996
Solo Friendly N/A N/A
Tour Languages English N/A
Top Trips
Similar Companies
    Countries
    About SmarTours

    Founded in 1996, smarTours promises its customers the “Best Travel Bargains” by offering mostly all-inclusive guided tours throughout much of the world.

    What Makes SmarTours Stand Out?

    SmarTours offers affordable tours along with great itineraries. Included in the price of all their tours is international airfare from the U.S., first-class hotels, sightseeing excursions, and English-speaking local guides. SmarTours draws a large repeat business, taking travelers to such far-flung destinations as Thailand, Morocco, Japan, Peru, Patagonia, India, and Australia.

    Who Will Enjoy Traveling with SmarTours?

    Travelers who love traveling and care about experiencing the destination above all else - tourist sites, history, and culture - will love the feel of a SmarTours trip. These tours are definitely for the budget minded - SmarTours offers numerous deals and specials throughout the year, and provides many other ways you can save money as well, including referring your friends and being a repeat SmarTours traveler. Trips are comfortable and well guided, if not luxury or especially “unique” in tone. Airfare is included, which is a major selling point for SmarTours travelers.

    SmarTours is perfect for the traveler who wants to get the most out of their travel experience, in terms of inclusions and time spent exploring the sites, both with a guide and with free time. If you are looking for a more cultivated, personalized experience, the SmarTours focus on keeping costs low doesn’t always allow for this. That said, this is budget travel that strives to appeal to a wider range.

    SmarTours caters to all ages that are looking for good prices. They are largely popular amongst 50+ travelers and families.

    Top Destinations

    SmarTours travels all over the world, including Africa, Asia, South America and Cuba, Western and Eastern Europe, and the Mediterranean. Diverse itineraries are available in each destination.

    SmarTours Travel Style

    Except for its cruise offerings -- primarily river cruises as well as Greek Island and Galapagos cruises -- transportation is generally by bus. Group sizes may reach 40 and beyond, but may also be smaller depending on the popularity of the trip. SmarTours will design custom trips for groups with at least 25-30 travelers.

    Accommodations are between value and premium, comfortable with a step above basic amenities. You won’t spend much time in your hotel, as SmarTours makes the focus about the travel experiences on the ground. They care about ensuring that you have as much time as possible to explore with the guide and on your own.

    Why Choose a Tour With SmarTours?

    SmarTours is a complete bargain package for budget minded travelers. If you are looking for an unbeatable value, don’t mind a large group and want tours focused on exotic destinations, then SmarTours is a perfect choice for you.

    About The Family Adventure Company

    Founded two decades ago and based in the UK, The Family Adventure Company specializes in small group family adventure vacations. The company is now part of the global adventure travel operator Intrepid Travel, and trips are offered through Intrepid as well, allowing them to greatly expand their range.

    What Makes Them Stand Out?

    With more than 20 years’ experience, The Family Adventure Company helped pioneer the concept of small-group adventure travel for families with young children. Activities are wide-ranging, from river rafting and kayaking to cycling, sailing, camping, and wildlife viewing, all geared to the ages and interests of the family travelers.

    Who Travels With Them?

    A wide variety of families, including solo-parent, single-child, multi-generational families -- parents, children, and grandparents traveling together -- and families with teenagers. The latter have dedicated trips of special interest to teens.

    Where Do They Operate?

    Much of the world: Africa, Asia, the Middle East, Europe, and the Americas.

    How Does it Work?

    No matter where you travel, The Family Adventure Company provides an English-speaking, family-friendly local leader. Lodging, transportation and activities are also included. Tours typically consist of three or four families with kids of similar ages or interests. (You can also put together your own trip with just your family or other families you’re friendly with.) Children 14 and under get a ten percent discount off adult prices; large families (over two kids) get another price break.

    Why Travel With Them?

    The award winning company offers a wide range of trips for a wide variety of families. Because they only cater to families, they know what kids like – and as any parent can tell you, nothing is more disastrous than a family tour not geared in any way to kids. The company also supports responsible and sustainable travel practices and gives back to local communities.

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