The Family Adventure Company vs Wingbuddy - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 4
Value — 3.9
Guide — 3.9
Activities — 3.9
Lodging — 3.9
Transportation — 3.9
Meals — 3.9
Overall — 5
Value — 4.7
Guide — 4.7
Activities — 4.7
Lodging — 4.7
Transportation — 4.7
Meals — 4.7
Recent Reviews

The company provided an excellent pre tour service

5.0 December 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
The company provided an excellent pre tour service and the information sent was accurate and useful. I would definitely look at using them again and recommend them to any family.

Tour The Family Adventure Company Company Reviews

I was very impressed with the Family Adventure company in terms of the holiday

5.0 April 2016
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I was very impressed with the Family Adventure company in terms of the holiday delivered which was exceptional. The booking and pre-holiday experience was fine although it would be better to have a specific contact to email rather than just to phone the general number with queries.
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Tour The Family Adventure Company Company Reviews

Booking and customer service were good. From a child's perspective

4.0 April 2016
A
Recommends
  • Value 4.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 4.0
Booking and customer service were good. From a child's perspective, FAC were not as welcoming. Another company we have travelled with sent a welcome pack with a travelling companion (soft toy) and activities to do while travelling. When on the holiday this company also catered more for families needs e.g. more frequent stops when travelling for food and toilets, without parents having to ask. The stops were also at more sensible times e.g. making sure there was a stop at lunch time (12.30ish), rather than early afternoon (1.30 onwards). Children (and adults) get irritable if they've not eaten making the journey more stressful.
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Tour The Family Adventure Company Company Reviews

Such a Wonderful Company

5.0 November 2018
J
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
This is such a professional and caring company. They are a great example why it's best to deal with real people instead of internet searches. I booked a condo on Tripadvisor for a month in Greece and found out about a week later that they had double booked and I was out of luck. But not really out of luck--a friend turned me to Wingbuddy and, considering the various curves our party of four threw at them (leaving from and returning to different cities, changing our minds, etc.), they proved to be patient, organized and reliable! They have an equally amazing partner in Greece called Courmouzis Travel. I had my passport stolen on the plane from Montreal and so was detained at the airport for a day. They did not miss a beat in providing logistics for me separate from the rest of the larger group to get me a new shuttle and ferry ticket. And when we did not like one of our accommodations, they immediately changed us the same day to a very acceptable alternative. I needed to extend my stay in Athens and they were kind enough to arrange their special pricing for me at the very nice Jason Hotel. I cannot say enough great things about them, but I do thank both Wingbuddy and Courmouzis in my most sincere way,
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BEWARE OF WINGBUDDY!!!!

1.0 September 2018
P
Does Not Recommend
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
BEWARE- WINGBUDDY WILL TAKE YOUR MONEY AND DISSAPEAR. THEY WILL NOT RESPOND TO CUSTOMERS IN EMERGENCY SITUATIONS!!
My parents booked a vacation to Greece through Wingbuddy and unfortunately for them, due to poor weather conditions the ferry from Santorini to Athens was not in service. When they tried to contact their service provider Wingbuddy, (whom they paid a significant premium to book through) to find out where they were going to stay the additional night in Santorini and how they were going to get home, as they needed to return to Athens to catch their flight back to Toronto, they were unable to reach a representative. Despite numerous attempts to contact the emergency line that was provided to them prior to their trip- NO ONE RESPONDED OR GOT BACK TO THEM. As you can imagine they are in quite a panic, being in an international country, unsure if there is even enough capacity to stay another night in the hotel, or if they will make it back to Athens in time to catch their flight home. They were able to get a hold of their airline, who advised them that in the event that they missed their flight, they would need to repurchase the next flight out, with an estimated cost of $2,000-$4,000 per person. WINGBUDDY IS A DISGUSTING PROVIDER. THEY TOOK THEIR MONEY WITHOUT PROVIDING A FULL SERVICE AND WERE NOT AVAILABLE TO ASSIST IN AN EMERGENCY. I've since tried to call their office on my end, and I have not been able to get a hold of a representative, nor has anyone reached out to me/gotten back to me. Buyers, beware, WINGBUDDY IS TERRIBLE.

Additionally, they claim to set you up in 3-4.5 star hotels in Greece but this is not accurate. Completely dishonest and disgusting service.
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Everything was very well organized

5.0 November 2017
E
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I took a trip to Italy with my family and just loved it, everything was very well organized, and the price was lower than anywhere else (flight included!)

Tour Wingbuddy Company Reviews

Tours 14 Trips 9 Trips
Average Trip Price Per Day $ 160 $ 201
Operator Type Group Tour Operator Group Tour Operator
Size Global Operator Local Specialist
Trip Types
  • Group Tours
  • Private Guided Trips
  • Group Tours
  • Small Ship & Expedition Cruises
  • Custom Itineraries
Service Level Standard Standard
Regions
  • North America
  • Central America & Caribbean
  • South America
  • Asia
  • Africa
  • Middle East & North Africa
  • Europe
  • Europe
Known For
  • Adventure
  • Adventure
Headquarters 1 Cross & Pillory Lane, Alton, England Quebec, Canada
Year Established 1996 2012
Solo Friendly N/A N/A
Tour Languages N/A N/A
Top Trips
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      About The Family Adventure Company

      Founded two decades ago and based in the UK, The Family Adventure Company specializes in small group family adventure vacations. The company is now part of the global adventure travel operator Intrepid Travel, and trips are offered through Intrepid as well, allowing them to greatly expand their range.

      What Makes Them Stand Out?

      With more than 20 years’ experience, The Family Adventure Company helped pioneer the concept of small-group adventure travel for families with young children. Activities are wide-ranging, from river rafting and kayaking to cycling, sailing, camping, and wildlife viewing, all geared to the ages and interests of the family travelers.

      Who Travels With Them?

      A wide variety of families, including solo-parent, single-child, multi-generational families -- parents, children, and grandparents traveling together -- and families with teenagers. The latter have dedicated trips of special interest to teens.

      Where Do They Operate?

      Much of the world: Africa, Asia, the Middle East, Europe, and the Americas.

      How Does it Work?

      No matter where you travel, The Family Adventure Company provides an English-speaking, family-friendly local leader. Lodging, transportation and activities are also included. Tours typically consist of three or four families with kids of similar ages or interests. (You can also put together your own trip with just your family or other families you’re friendly with.) Children 14 and under get a ten percent discount off adult prices; large families (over two kids) get another price break.

      Why Travel With Them?

      The award winning company offers a wide range of trips for a wide variety of families. Because they only cater to families, they know what kids like – and as any parent can tell you, nothing is more disastrous than a family tour not geared in any way to kids. The company also supports responsible and sustainable travel practices and gives back to local communities.

      About Wingbuddy
      N/A
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