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Icelandic Mountain Guides vs Titan Travel - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 5
Value — 4.7
Guide — 4.7
Activities — 4.7
Lodging — 4.7
Transportation — 4.7
Meals — 4.7
Overall — 0
Value — 0.0
Guide — 0.0
Activities — 0.0
Lodging — 0.0
Transportation — 0.0
Meals — 0.0
Recent Reviews

Excellent day from start to finish

5.0 December 2017
MR
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Excellent day from start to finish! Our guide Hendrich was a fountain of knowledge, experience and enthusiasm, fun and friendly - made a full day fly by in a flash yet packed so much in and got to spend quality time at each adventure experience/place. Highly recommended Iceland mountain guides for maximising time in this most beautiful country!
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Tour Icelandic Mountain Guides Company Reviews

Excellent

5.0 April 2016
HC
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Nice team, we were loving and enjoying the activity in Iceland. Thanks.

Tour Icelandic Mountain Guides Company Reviews

Lacking Good Communication and Customer Service

1.0 March 2016
UC
Does Not Recommend
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
Review for 10 day Landmannalaugar Skógar Trek:
Pros: Website is easy to navigate and easy to book. Able to communicate with agents via email. Food was adequate.

Cons: Was charged twice for trip due to glitch in computer system. Was not informed of impending 7 day snow/rain/wind severe storm conditions until 10 minutes before trek began. Was not counseled the day before to pick up extra gear or make sure participants were well equipped for severe storm conditions. Equipment list had many things that were "recommended" or optional, but really should have been "required". No equipment check prior to trek by guide. IMG should have info guide include about chance of severe storms in summer time and what to expect/bring if that happens. Guide seemed inexperienced and ill-equipped for conditions we faced (ie emergency radio did not work, extra equipment). More than half the participants had to stop after 3 days of trekking due to bad weather and insufficient equipment to keep warm and dry. I am unsure of how many people completed the whole trek, likely none. Emergency services were called on first day of trek due to white out conditions. Unsure as to how IMG thought these conditions were safe to guide 10 people with a single guide who has minimal experience with how prepared their participants are. Guide also did little to raise spirits, discuss culture/food/landscape/geology of the region, discuss our concerns, give weather updates.

Upon calling IMG to discuss my concerns of unsafe travel and severe storm conditions, I was informed that severe weather did not warrant exchange or reimbursement of services. I could understand a couple days of bad weather, but 7 days of severe storms necessitating emergency services and more than half of the participants leaving for safety reasons is poor business practice. When I returned to Reykjavik, tour offices warned against going to the Landmannalaugar Skógar area as it was "unsafe". IMG denied exchange for a couple day trips in the unaffected areas.

My advice to anyone considering IMG trekking trips is to hope for good weather, bring more than you need for severe weather (think high sierras in the early spring), hope you get a better guide than we did, and don't be surprised if they aren't accommodating if things go wrong or putting your safety first.
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Tour Icelandic Mountain Guides Company Reviews

Tours 9 Trips 418 Trips
Average Trip Price Per Day $ 251 $ 193
Operator Type Group Tour Operator Mixed Land & Cruise
Size Local Specialist Global Operator
Trip Types
  • Group Tours
  • Independent / Self-Guided Packages
  • Group Tours
  • Small Ship & Expedition Cruises
  • River Cruises
Service Level Standard N/A
Regions
  • Europe
  • North America
  • Central America & Caribbean
  • South America
  • Australia & Pacific
  • Asia
  • Africa
  • Middle East & North Africa
  • Europe
Known For
  • 50+
  • 18 - 35
  • 50+
  • 18 - 35
  • Train & Rail
Headquarters Reykjaví­k, Iceland Salfords
Year Established 1994 1973
Solo Friendly N/A N/A
Tour Languages N/A
Top Trips
Similar Companies
Countries
About Icelandic Mountain Guides

Founded in 1994, they focus on active travel, especially hiking, throughout Iceland.

What Makes Them Stand Out?

They offer everything from day tours to multi-day expeditions through Iceland’s extreme natural landscapes. Because the nature of Iceland beckons adventure travelers, this is a great way to see the country, from glacier walks to taking in expanses of lava fields, waterfalls, and other spectacular scenery. Their guides are extremely capable and knowledgeable, there to offer moral support as you embark on your trek as well as provide historical and cultural background to Iceland.

Who Travels With Them?

They are perfect for those who enjoy high intensity travel, and extreme hiking. Though there is some variety within that, there tours will be most enjoyed by physically fit and active travelers. Tours range from Easy to Difficult - the second level after easy is Moderate which involves 4-6 hours of walking per day.

Where Do They Operate?

They are entirely focused in Iceland. Their trips go all over the country, participating in active travel from ice climbing, mountain climbing, horseback riding, trekking, jeep tours and more.

Why Travel With Them?

If you’re looking for a challenge, or wanting to dip your toe into the experience of multi day hiking, this is a great place to start. Iceland is a land of extremes and hiking is just one way to experience this. Take into consideration if you are visiting Iceland for the first time you may not see everything as their tours are as much about the activity as well as the country.

About Titan Travel
N/A

Tours & Operators on Stride Awarded and Featured by:

  • National Geographic, Condé Nast Traveler, Travel + Leisure
  • Outside, The New York Times