Island Routes vs Titan Travel - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 4
Value — 4.1
Guide — 4.1
Activities — 4.1
Lodging — 4.1
Transportation — 4.1
Meals — 4.1
Overall — 0
Value — 0.0
Guide — 0.0
Activities — 0.0
Lodging — 0.0
Transportation — 0.0
Meals — 0.0
Recent Reviews

Had a great day

5.0 January 2017
A
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Just returned from St Lucia and wanted to put in a review for Smiley, our tour guide and Tony our driver on a Piton excursion we took while out there. Had a great day with them. Tony was a very good driver negotiating some very sharp bends on the skinny mountain roads, and Smiley great fun and very informative. Thanks guys
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Tour Island Routes Company Reviews

We LOVED it

5.0 January 2017
T
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
A group of us from work #Vista print went on the Catamaran cruise as a team engagement. We LOVED it. The experience was grand and the customer service was amazing. We're planning to do one of their other cruises soon. I'd recommend Island Routes to anyone
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Tour Island Routes Company Reviews

Only refunded $50 out of $250

1.0 December 2016
A
Does Not Recommend
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
I would HIGHLY discourage anyone from booking with this company. At the very least, read all of the one star reviews on this page before doing so.
We booked a catamaran tour while staying at the Hyatt Ziva Rose Hall resort. We ended up paying around $250 (for two) to spend the day on the catamaran which included 1.5 hours of snorkelling, drop off at the Dunn's River Falls, and a return trip with food and drinks. About half way to the pick-up point, the Island Routes' shuttle driver informed us that the water was too choppy for the tour and that we would be turning back. Fine.
He then receives another call saying we can continue on to the Falls, if we'd like. He ensures us that we'll be refunded for only having done the Falls hike, and that we could deal with that once we returned to the resort. The group, looking to salvage the day, decided to carry on. We get to the Falls, do our thing (takes about 35 minutes to hike up and down), and return. At this point everyone is starving since we didn't receive any food or drinks and everyone pays for their own lunch at a place recommended by a fellow tourist. At the resort, we thank and tip our driver and head over to deal with our refund. After some hours dealing with a mixed crew of Island Routes' employees, we are told we will only be refunded $50.
We did not spend the day on a boat, we did not go snorkelling, we did not receive food and drinks. We spent four hours in a sweaty bus to go hiking, pay for our own shoe rentals/lunch, and then return. None of what we did is even advertised on the brochure we were sold on.
This company is sketchy and apparently not concerned about their reputation. I'm shocked that so many hotels, including the Hyatt, do business with them. Save your money and look elsewhere.
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Tour Island Routes Company Reviews

Tours 0 Trip 418 Trips
Average Trip Price Per Day $ 0 $ 246
Operator Type Small Ship & Expedition Cruise Line Mixed Land & Cruise
Size Regional Expert Global Operator
Trip Types
  • Group Tours
  • Small Ship & Expedition Cruises
  • Group Tours
  • Small Ship & Expedition Cruises
  • River Cruises
Service Level Luxury N/A
Regions
  • North America
  • Central America & Caribbean
  • North America
  • Central America & Caribbean
  • South America
  • Australia & Pacific
  • Asia
  • Africa
  • Middle East & North Africa
  • Europe
Known For
  • Adventure
  • 50+
  • 18 - 35
  • Train & Rail
Headquarters Montego Bay, Jamaica Salfords
Year Established N/A 1973
Solo Friendly N/A N/A
Tour Languages
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      About Island Routes
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      About Titan Travel
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