Topdeck vs Extreme Iceland - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 4.5
Value — 4.5
Guide — 4.5
Activities — 4.5
Lodging — 4.5
Transportation — 4.5
Meals — 4.5
Overall — 1
Value — 1.0
Guide — 3.0
Activities — 1.0
Lodging — 2.5
Transportation — 2.5
Meals — 1.0
Recent Reviews

Amazing experiences

5.0 December 2018
K
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I just completed the 28 day London to Athens tour and it was one of the most amazing experiences. Lloyd was an amazing driver and a really fun person to be around which really added to the trip. Nicole was an incredible group leader and knew so much about everywhere we were going. You could tell they were both so passionate about their job which just made the trip that much better. Would definitely recommend topdeck tours to my friends back home.
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Tour Topdeck Company Reviews

So grateful that they we’re our trip leaders

5.0 December 2018
N
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Just finished my first time ever in Europe with an amazing Topdeck tour! Alex and Flozza were a great team and I’m so grateful that they we’re our trip leaders. Can’t wait to start planning my next trip!
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Tour Topdeck Company Reviews

Comfortable and like we were a little family

5.0 July 2018
E
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I’d just like to give a special mention to Nick our tour leader on the Meridijan Croatia sail. I’ve never met someone so organised, supportive and enthusiastic. He not only went out of his way to make sure we all had the best trip but he made us feel comfortable and like we were a little family. He was professional by being able to lead definitely the rowdiest bunch of people I’ve ever come across and at the same time have fun with us. I’ve been travelling all through Europe and that week was definitely the highlight thanks to him.
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Tour Topdeck Company Reviews

Awful Customer Service

1.0 February 2019
D
Does Not Recommend
  • Guide 5.0
  • Value 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
We felt obligated to give 1 star because our tour guide last night was great, other than that we would give zero if possible. The entire rest of the booking experience was awful. We had to send 3 emails, 2 calls, and 1 Facebook message only to be put in touch with some rude and unhelpful sales woman. It is our last day in Iceland and honestly this experience has ruined the entire trip and we are extremely upset. There are several other respectable tour companies here, I would strongly advise booking one of those.
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Tour Extreme Iceland Reviews

Be warned: Stay away from this company!!

1.0 March 2018
W
Does Not Recommend
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 1.0
In November, I took a 3-day tour with Extreme Iceland. As part of the tour, I was supposed to do some glacier hiking, visit the ice caves and Jökulsárlón Iceberg Lagoon. Due to bad weather, just an hour after initiating the tour, the guide said that it was likely that the itinerary would be changed.

We managed to make most of the scheduled activities for the first day. The second day was a complete waste of time, as we had to be in the vehicle the entire day. For the third day, they organized an alternative day tour. At the end, our 3-day tour got converted into a 2-day tour.

They indicated that they would be offering a partial refund for modifying the itinerary and canceling a part of the tour. However, they never disclosed an approximate amount of how much they would refund. We were driven to their office so that we could ask that question in person, and again, they said there would be a refund. They did not know how much they would refund. To make things worse, to ask for the refund, it would be necessary to email their customer service department, but since they were too busy managing the mess they created, it took several weeks for them to respond.

The weather in Iceland is unpredictable, so weather-related cancelations are not a rare occurrence and are not a fault of the company. That being said, how difficult is to tell their guides how much they would refund so that customers can decide at that point whether they want to continue with the tour or not? Instead, they like to make things complicated, nontransparent and shabby, so that they can keep as much money as possible.

At the end, instead of getting a third of the cost of the tour (since one full day was wasted), they gave me a refund of about USD $180 (out of USD$800.00). Selecting this company for my tour was a terrible decision. In all my years of travel, I have never seen something like this, not even in poor countries. It is amazing how something like this can happen in a country with such 'high standards' as Iceland.

Please stay away from this company and do not entrust them with your holiday plans or your money.
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Tour Extreme Iceland Reviews

Tours 459 Trips 1 Trip
Average Trip Price Per Day $ 132 $ 0
Operator Type Group Tour Operator Group Tour Operator
Size Global Operator Local Specialist
Trip Types
  • Group Tours
  • Group Tours
  • Private Guided Trips
  • Custom Itineraries
  • Independent / Self-Guided Packages
Service Level Standard Standard
Regions
  • North America
  • Australia & Pacific
  • Africa
  • Middle East & North Africa
  • Europe
  • Europe
Known For
  • 18 - 35
  • Safari
  • Trekking & Camping
  • Adventure
  • Photography
  • Adventure
Headquarters Chiswick, London, UK Reykjavik
Year Established 1973 N/A
Solo Friendly Good for singles, No single supplement N/A
Tour Languages English N/A
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    About Topdeck

    Founded in 1973, Topdeck has been providing fun, adventurous trips around the world for 18-39 for over 40 years.

    What Makes Topdeck Travel Stand Out?

    Topdeck tour focuses on providing friendly and authentic guided group tours where like-minded 18-39 year old travelers can have amazing group experiences. There are several trip types to choose from, from camping, to immersive, to multi destination, to sailing.

    Who Will Enjoy Traveling with Topdeck?

    Sociable, adventurous, budget conscious 18-39 year olds are the kinds of traveler who will gravitate to Topdeck. Though they offer a few different distinct travel styles, there is definitely a sense of an ongoing party, with travel as the conduit and underlying shared interest.

    If the idea of being around a group of similarly aged people - many of whom may be exploring internationally for the first or second time - being spontaneous, and meeting locals (often in the environment of bars or clubs) is unappealing, then Topdeck may not be your cup of tea.

    Introverted travelers, or those for whom an extensively planned itinerary including many museums and historical sites is ideal, may want to hunt around before choosing a Topdeck tour.

    That is not to dissuade the more observational traveler - who may very well find a group they gel with perfectly on a Topdeck tour. Only to caution that you will be surrounded by several extroverted personalities.

    The bottom line is if you are game for anything, are traveling on a budget, and don’t mind fairly basic but comfortable accommodations and inexpensive meals - sometimes on the go - then you will enjoy the Topdeck tour experience.

    Top Destinations

    Topdeck has tours throughout the world, in Europe, Australia & New Zealand, North America, the Middle East, Africa, and Asia.

    Topdeck Travel Style

    The Topdeck travel style is tied quite specifically to their audience. These tours are great for youthful and energetic 18-39 year olds looking for a good time and to make new friends.

    In the interest of keeping their tours affordable, travelers with Topdeck will need to make a few allowances. For example, hostels and hotels may be situated quite far away from the city centers. You can also expect some long travel days. The more of a good sense of humor and adventure you have, the more you’ll enjoy the experience.

    Why Choose a Tour With Topdeck

    Feeling the urge to connect with travelers in your age group, have fun, and make lasting friendships? Topdeck has over 40 years of experience in adventure travel, which has helped them create epic low cost trips for 18-30 somethings.

    These tours are certainly not for those who prefer to take things slow. You will be running around, moving between a lot of places - which in some cases means very long bus rides - going out a lot, meeting new people, and staying active throughout your tour.

    If your ideal travel experience is more methodical and planned out in nature, Topdeck may not be for you.

    But if you are an adventurous and social travelers eager to absorb a new culture and make new friends, then hop on board!

    About Extreme Iceland
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