Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more

Fred Olsen Cruise Lines

4.2 | Great
  • 76% Recommend
Service Level
  • Standard
Type
  • None
Established
  • 1848
Headquarters
  • Ipswich, UK
Trips
  • 25

45
Fred Olsen Cruise Lines Reviews & Ratings 76% Recommend

4.2 out of 5
Excellent 31 Great 4 Average 3 Disappointing 2 Terrible 5
Value:
4.2 Guide:
4.2 Activities:
4.2 Lodging:
4.2 Transportation:
4.2 Meals:
4.2

Tour Reviews

R

Recommends

We have already booked two more cruises with Fred. March 2017

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Our very first cruise was on Black Watch to Portugeses Islands which was amazing in several ways, not least a fire in mid Atlantic. We cannot commend the captain, ship's company and the Fred Olsen company itself for the magnificent way in which they coped with this incident. There were, inevitably, some grumbles by thoughtless individuals, but to organise everything as they did, with minimal disruption to the passengers was outstanding. We have already booked two more cruises with Fred.
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M

Recommends

Every dining experience was excellent in all 3 of the restaurants including their speciality buffets March 2017

4.0
  • Value 4.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 4.0
Just home from an extremely enjoyable 30 days on the Braemar and whilst there is no such thing as perfection, you can't fault FOCL staff for trying! Every dining experience was excellent in all 3 of the restaurants including their speciality buffets. FOCL cruises aren't for everyone - if you like lots of activities and thrills then you are looking in the wrong place. For the more discerning customer who appreciates service with a smile, tradition, white linen table service, cleanliness, and time to do the simpler things like catching up on your reading and listening to music and taking time to unwind from modern day life, then FOCL cruises fit the bill. We are looking forward to our next cruise!
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K

Does Not Recommend

Please make sure you read your terms and conditions January 2017

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
Please make sure you read your terms and conditions, especially if you are elderly. Once you book your cruise and pay your deposit, even if you die, you will not get it back from Fred Olsen. However, you will from Cunard as they appear to be a much nicer company! Be warned!
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O

Does Not Recommend

Whoever wrote your terms and conditions needs the sack January 2017

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
Whoever wrote your terms and conditions needs the sack. What cold hearted person/company will not give a newly widowed, elderly lady her deposit back for a cruise still 10months away. Instead she can 'save it until she feels better...' someone please enlighten me why anyone would want to go and do something that will consistently remind them about the person they have lost?! Absolutely disgusting.
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S

Recommends

My 1st ever cruise absolutely lovely crew, brilliant service December 2016

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
My 1st ever cruise (lpool -dublin-lpool), absolutely lovely crew, brilliant service, good entertainment and the food (the FOOD!) was spectacular. I will definitely be sailing again, especially with Fred.
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G

Recommends

Best cruise with Fred yet. Superb table companions November 2016

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Returned yesterday (Sunday 20th November)from 13 nights on Boudicca Morocco and Canaries. Best cruise with Fred yet. Superb table companions. The show company were not very good and the sound technician needs to take some training. Sometimes you could not hear the voices of the show company above the orchestra as they had weak voices and the sound technician did nothing to balance this out. Some of the entertainers even put on an impromptu show as the show company were suffering illness. The rest of the entertainers were brilliant particularly the crew and also the bar staff of the Lido lounge. The food as always was exceptional. The ports of call were excellent. However wanted to get quote from future cruises department on-board for Christmas cruise 2017. Firstly there were no forms outside future cruise office to fill in for quote . I asked at customer services they said they would ask for some to be put out .Next day still none out asked again this time they got me one. Several guests I spoke to were looking for forms and even up to the last day there were none in the rack. Doesn't Fred want to sell future cruises???.Secondly and more importantly, accepting that the cost of a festive cruise is dearer than a normal one, all though I can't see why, can some one from Fred Olsen justify the extortionate increase from £10 per night all inclusive drinks package to £29 per night for festive cruises????? As a consequence of this sorry Fred I did not book a festive cruise with you
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From Fred Olsen Cruise Lines

Fred. Olsen Cruise Lines has defined and refined the cruise experience, and judging by the number of passengers that come back time and again, we seem to have styled it to perfection.

The company originated in Hvitsten, a small town on Oslofjord in Norway, in 1848 when three Olsen brothers – Fredrik Christian, Petter and Andreas – bought their first ships and began an international shipping company.

Now into the fifth generation of the family, they operate companies skilled in various aspects of the cruise and passenger shipping trade as well as aviation, ships’ crewing, shipbuilding and offshore industries.

Aside from the transportation industries, the Fred. Olsen group also has interests in the luxury hotel sector, estate management, property development, and electronics companies.

Environmental Policy

Looking After The Environment

With most of the world’s surface covered by water, it is important that this valuable resource is nurtured and looked after so that it remains healthy for generations to come. Fred. Olsen is committed to following the guidelines and practices set down by global  environmental authorities to help promote this goal to protect our marine environment. Similarly, we acknowledge our responsibilities towards the air that we all breathe. To this end, we aim to operate all our vessels in the most environmentally friendly way possible. 

In addition, Fred. Olsen recognises its obligations and responsibilities to the destinations visited by our vessels, and to this end we work in partnership with ports and local service providers to maintain our environmental standards wherever in the world our vessels are located.

Fred. Olsen maintains compliance with international and national laws and regulations by careful management of our environmental practices.

In support of this philosophy, Fred. Olsen:

Monitors its management systems to ensure compliance with international requirements.

Institutes environmentally friendly systems in its land based offices and on board its vessels.

Meets, if not exceeds, regulatory requirements on marine and air pollution.

Implements practices and procedures to reduce the environmental impact of our operation.

Associations:

Cruise Lines International Association; Association of British Travel Agents

Awards:

Cruise Critic Best Itineraries 2016Silver Travel Awards Winner logoThe 2016 Group Travel Awards winner logoBritian's Best Cruise Line for Food 2015

7 days
River Cruise
Value - 3 star
Physical :
From: $ 991

Highlights

  • Explore Antwerp, it's home to plenty of other gems to discover and enjoy too.
  • Enjoy cruising through Seine river.
  • Discover Amsterdam and Rouen
  • Visit Normandy and Southampton
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13 days
Small Ship Cruise
Premium - 4 star
Physical :
From: $ 2,479

Highlights

  • Visit famous Pamplemousses Botanical Gardens
  • Discover Silhouette Island, the third largest island in the beautiful Seychelles archipelago.
  • Explore Antsiranana the largest city in Northern Madagascar
  • Visit Port Louis, capital of Mauritius
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12 days
River Cruise
Value - 3 star
Physical :
From: $ 1,611

Highlights

  • Visit Lisbon, Seville and Vigo
  • Don’t miss a visit to the Centro Commercial Colombo – the biggest shopping mall on the Iberian Peninsula!
  • Experience fantastic natural scenery by cruising through Guadalquivir river
  • Visit Granada and the Alhambra Palace
  • Explore the pretty old quarter and admiring the beautiful Neoclassical architecture.
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7 days
River Cruise
Value - 3 star
Physical :
From: $ 991

Highlights

  • Discover Antwerp
  • Enjoy cruising through Scheldt River and Nieuwe Maas
  • Experience the modern architecture synonymous with this innovative city Rotterdam
  • Visit Netherlands's historic capital Amsterdam
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