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Gate 1

3.9 | Great
  • 71% Recommend
Service Level
  • Standard
  • Global Operator
  • 1981
  • Fort Washington, Pennsylvania, United States
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745 Gate 1 Tours

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Gate 1 Reviews & Ratings 71% Recommend

3.9 out of 5
Excellent 12 Great 0 Average 0 Disappointing 1 Terrible 4
3.9 Guide:
3.9 Activities:
4.1 Lodging:
4.1 Transportation:
4.1 Meals:

Tour Reviews



Excellent value March 2018

  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
My husband and I did the Chicago Special Israel Tour. We had an excellent time. Our tour guide Noa was amazing! Heidi, the gate 1 representative who helped me book the trip was excellent too. We home to travel again with Gate 1 travel in the near future.
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Does Not Recommend

DISHONEST February 2018

  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
GATE1 are dishonest thieves!

We booked flights with them using Qantas while we are in Australia, only when we got out confirmation email we saw some of the flights are with jetstar a low cost carrier.

When I spoke to gate1 their attitude was tough, they are not interested in rectifying what they have done, they said we can change the flights if WE pay them over £300, they are disgusting nasty people who will lie to make money.

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Tour Gate 1 Travel Company Reviews



Affordable, Interesting, Fun December 2017

  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
From the moment we landed till the day we departed, everything was right. There was, as advertised, a Gate 1 rep to meet us at the airport. On the way to the hotel, we met our Gate 1 tour guide Paulie. He was a former teacher and native of Iceland. For us he was perfect. Smart, interesting and fun but not in a cheesy way. No games or sing-a-longs. I liked that we had the same guide for all of our excursions.
We took the City tour, the Golden Circle, South Shore trip, Blue Lagoon and Northern Lights tour while in Iceland. The only one that was not with Paulie was Northern Lights tour. All were interesting and allowed us to see different parts of this beautiful country in comfortable motor coaches.
We stayed at the Hotel Cabin. It was a bit dated but clean and run very efficiently. Breakfast was included with the Gate 1 package. A cold buffet with a limited selection but good to start the day. The hotel also had a lunch and dinner buffet available for an extra charge. Caroline at reception was so friendly under a lot of pressure from guests that were not always nice. Caroline is an asset to the Hotel Cabin.
If you have done any research on Iceland, you may have heard it is quite expensive. I will wholeheartedly agree.
1 can of beer $10.00
1 can of soda $8.00
disposable lighter $6.00
coffee cup (souvenir) $22.00
Christmas ornament-$27.00
key chain $10.00
bag of chips $9.00
on and on
This is not Gate 1 or the hotels fault. Most things in this country are imported. Bring snacks from home. You'll be glad you did.
Recommend? Absolutely!
I would like to go back someday in the summer and see Iceland in a different way.

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Does Not Recommend

Fine until we hit a snag. October 2017

  • Value 3.0
  • Guide 3.0
  • Activities 4.0
  • Lodging 2.0
  • Transportation 4.0
  • Meals 2.0
Gate 1 did a great tour of Peru, until the Hurricane created a snag. After that it was 4 days of phone calls and rearranging reservations. It took me 4 different customer service representatives until someone would actually help us get back home. Gate 1 and Latam Airline just kept blaming each other while meanwhile our tour director left and we were stuck in Lima. Gate 1 seemed to be under the impression the tour director would help us, and the tour director continued to state that he was not allowed to help us at all in any way with our flights or connections or bookings.

I will say that the trip was great up until that point, and eventually Gate 1 did get my family and I home. I will however never forget the more than 15 hours I spent on the phone over the course of 4 days to make it happen, not to mention the exhaustion and stress of worrying and not knowing anything.

Many others in our group had previous and satisfactory relationships with Gate 1 travel, but in the end most of them had to pay to fly themselves home, and our family was the only one who stuck it out on the phone with them trying to find solutions instead of having to drop an additional 6K on plane tickets to get us home. The final customer service agent I finally spoke to seemed to be surprised that we were still stuck in Lima 3 days later.

In any case, I have serious mixed feelings about this company, but just in case, book all your own air travel so you have some control. The most common things I kept hearing from the airline and the Gate 1 agents were, "I'm sorry but there is nothing we can do for you." and in hilarity from a couple agents "we can't do that much about it, we are just travel agents." A special shout out to the wonderful woman in the Gate 1 air department that finally got us home and handled me sobbing on the phone that I was worried we would all lose our jobs with calm and serenity. She became my angel.

I don't ever want to feel that helpless when out of the country ever again. From now on my air travel will only ever be booked through delta or travelocity.
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Perfect Trip to explore Italy for the 1st time June 2017

  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 4.0
My wife and I just returned from a 14 day Italy tour with Gate 1 for our 25th anniversary. It was our 1st time using them, and 1st escorted tour as well. We typically travel on our own and I was very skeptical of having someone else herd us around for 2 weeks, as I tend to always think I can do better on my own. Well, I was wrong! The entire experience was wonderful. We landed in Milan, spent 2 nights in Lake Como, 2 nights in Venice, 2 nights in Florence, then 3 nights in Rome and finally Sorrento. Our "luxury motor coach" was a really nice tour bus that was comfortable and well equipped. After seeing the chaos of driving in Italy (viral Vespas) I was very glad to leave all the driving to someone else and save my blood pressure. The Tour leader (Michela) was amazing. She was very knowledgeable and prepared, kept us very organized, but never rushed. The accommodations were great, nice hotels, king size beds, centrally located and nice and clean. We ended up doing all their optional tours. After seeing the quality of the local tour guides Gate 1 employs, we quickly realized we would have missed so much if we had attempted this on our own. We could have seen the same things, but the narrative from someone who was so knowledgeable and passionate about venues, we understood so much more about the subject, time period and the artists. We didn't have to wait on long lines at venues with the "condemned" like the Sistine Chapel or the Coliseum. We had wonderful meals in Tuscany at vineyards, a fun interactive dinner opera show (I hate opera), and they went out of the way to make us feel special on our actual anniversary. I look forward to using them again and recommending them to our friends and relatives. They won't be our choice for every destination vacation, but for any visit where we want to do a lot of sight seeing, and especially in a country that is not English speaking, they will be our 1st stop.
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Tour Gate 1 Travel Company Reviews

Stride Review

Founded in 1981 with three employees and based in suburban Philadelphia, Gate 1 now employs more than 200 people worldwide with offices in 20 countries, ranging from Hungary to Cambodia, Argentina to Israel.

What Makes Them Stand Out?

Gate 1 offers a variety of tour packages and river cruises around the world, promising to provide exceptional value for the price. They focus on North American travelers who seek “high quality, yet affordable” guided trips, with accommodations ranging from superior tourist to moderate deluxe class. 

Who Travels With Them?

While escorted group bus tours are a big part of its business, Gate 1 also offers small group tours (with a maximum of 22 people), river cruises on two continents, independent city stays and fly and drive packages, rail packages, customized vacations, and combination bus/cruise tours -- something for almost everyone.

Where Do They Operate?

Gate 1 trips cover much of the world, including destinations in North and South America, Europe, Africa, and Asia.

Why Travel With Them?

For the budget traveler, Gate 1 is a fantastic choice. They offer several types of trip package to choose from, including rail, river cruise, and small group tours, at competitive rates. Their escorted tours are extremely popular, and customers repeat trips with them regularly.

Visit Gate 1 site >

From Gate 1

Gate 1 Travel offers escorted tours, European river cruises, independent vacations and customized international vacation packages for less. Our discount travel packages and tour packages to destinations worldwide provide exceptional value, saving our customers time and money. We have taken care of all the details so you don't have to. Find your dream vacation today.

Company Background & Highlights

Mission: To deliver More of the World for Less by developing quality, affordable vacations for North Americans. To provide exemplary service to our customers and to earn their loyalty. To respect our partners. To invest in our employees, providing a safe and comfortable work environment. To know and understand our products and destinations. To constantly innovate and be a leader in technology.

Founded in 1981 with 3 employees; now with over 200 employees worldwide

Headquarters: Fort Washington, PA (Suburban Philadelphia)

Overseas Offices: Hungary, China, Costa Rica, Egypt, Morocco, Argentina, Indonesia, Great Britain, Greece, India, Israel, Italy, Peru, Ecuador, Spain, Switzerland, Thailand, Cambodia & Vietnam

30+ years of providing travel services to clientèle

Product Types

Escorted Tours - Group Tours

Small Group Tours

European River Cruises

Escorted Bus Tour/Sea Cruise Combinations

Independent City Stays

Independent Fly & Drive Packages

Multi-Destination Rail Packages

Customized Vacations (Vacation Builder)

Custom Groups and Individuals

Group Air


Target Consumer Market

Gate 1 Travel's target market is a traveler seeking high quality, affordable travel ranging from a superior tourist class to moderate deluxe class level of accommodations with the highest level of service.

Financial Security

Gate 1 Travel is backed by the largest, most well-respected financial institutions and insurance providers, guaranteeing the greatest level of financial security to every passenger. Gate 1 welcomes your inquiries of any of those independent offices.

Gate 1 Travel's active membership in USTOA (United States Tour Operators Association), a professional organization representing the world's leading tour operators, requires that Gate 1 meet a minimum requirement of $1 million professional liability insurance (Gate 1 maintains a $5 million policy).

Additionally , Gate 1 is required to participate in the USTOA $1 Million Travelers Assistance Program, requiring them to post $1 million in security, held by USTOA, in the unlikely event of bankruptcy or insolvency.


United States Tour Operator Association, The International Airlines Travel Agent Network and Pacific Asia Travel Association


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  • Visit picturesque Sedona, with its distinctive red rock formations and artist community
  • Stop at Montezuma Castle, site of prehistoric Native American cliff dwellings
  • Stand in awe at the rim of the Grand Canyon with its breathtaking beauty
  • View Lake Powell, one of the largest man-made lakes in the world
  • Tour Bryce Canyon, a wondrous land of pines and oddly sculpted Red Rock formations
  • Discover Zion National Park, enjoy short hikes and stunning views
  • Stay in glittering Las Vegas, with its non-stop nightlife and colorful themed hotel


  • Crazy Horse Memorial, started over 50 years ago and still incomplete
  • Mount Rushmore, the largest statue-monument in the world
  • Yellowstone National Park, established in 1872 as the first national park in the United States and the World
  • Discover dramatic Grand Teton National Park with its jagged peaks, glaciers, lakes and dense forests
  • Salt Lake City Tabernacle, home of the world-famous Tabernacle Choir and Temple Square


  • View Salt Lake City’s impressive six spired Salt Lake Temple and the domed Tabernacle
  • Visit spectacular Canyonlands National Park set in over 300,000 acres of rugged terrain
  • View the beautiful and iconic Mesa Arch in Canyonlands
  • Enjoy scenic Moab, highlighted by beautiful red rock scenery
  • Experience Arches National Park, with over 2,000 natural stone arches and soaring pinnacles
  • Visit historic Wolfe Ranch where a family lived in a primitive cabin in the late 1800s
  • Ride of the Million Dollar Highway – one of the most breathtaking drives in the U.S.
  • Travel on the 19th century Narrow Gauge Railroad, a National Historic Landmark, to Durango
  • In Mesa Verde National Park, discover the well-preserved ancestral Puebloan cliff dwellings
  • Visit Taos Pueblo, a UNESCO World Heritage Site that reveals an untouched way of life
  • In Santa Fe, enjoy a city tour filled with history and art


  • Tour San Francisco, the beloved "City by the Bay"
  • At Yosemite National Park, see the Bridalveil Falls and the El Capitan granite monolith
  • Drive along the scenic Monterey Bay Peninsula, known as the "17 Mile Drive"
  • Visit stunning Santa Barbara, star-studded Malibu and the Santa Monica Pier
  • Discover the world-famous landmarks in Los Angeles

See All Gate 1 Trips >


Tours & Operators on Stride Awarded and Featured by:

  • National Geographic, Condé Nast Traveler, Travel + Leisure
  • Outside, The New York Times