2
Disappointing# of trips
N/A
Type
Global operator
Service level
standard
Travelers age
5 — 65
Trip prices
$0 — 0
Tour languages
Unknown
Trips other travelers liked
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Play the gameHolland America Line Reviews & Ratings
In een week tijd zijn 2 maiden calls…
In een week tijd zijn 2 maiden calls door HAL geannuleerd wegens operationele problemen. Deze zijn vervangen door een fjord cruise zonder enkele vorm van compensatie...
Wij zouden een restitutie krijgen ivm
Wij zouden een restitutie krijgen ivm. foute in rekening gebrachte kosten. Na enig heen (en weer??) gebel en na 4 x mijn boekingscode doorgegeven te hebben kreeg ik ...
ONE STAR IS TOO MUCH
JOINED THE WESTERDAM ON THE 25TH OF NOVEMBER. ON THE 26TH.WE WENT TO A SHORE EXCURSION MEETING IN THE THEATRE. WE WERE INFORMED THAT A SHUTTLE BUS, WOULD BE PROVIDE...
Uitstekende cruises maar waardeloze…
Uitstekende cruises maar waardeloze klantenservice, bereikbaarheid, website, app. Deze keer direct geboekt bij HAL en daar nu al spijt van. Totaal niet bereikbaar (...
Head of Customer relations is unprofessional
When the head of guest relations named Brett Swofford won’t even bother to answer your concerns but chooses his secretary to do his dirty work. We came down with ...
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About the company
At Holland America Line, we believe travel has the power to change the world. We consider it our higher purpose to help make the world a better place through opening minds, building connections, and inspiring a shared humanity.
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Associations
United States Tour Operators Association
USTOA is a nonprofit professional association representing the tour operator industry.Its members are made up of companies who provide services worldwide but who conduct business in the U.S.