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Roman Forum at sunrise
Premier

Road Scholar

4.5 | Great
  • 87% Recommend
Service Level
  • Standard
Type
  • Global Operator
Established
  • 1975
Headquarters
  • Boston, Massachusetts, United States
Trips
  • 85

30
Road Scholar Reviews & Ratings 87% Recommend

4.5 out of 5
Excellent 23 Great 3 Average 1 Disappointing 1 Terrible 2
Value:
4.5 Guide:
4.6 Activities:
4.5 Lodging:
4.3 Transportation:
4.4 Meals:
4.3

Tour Reviews

K

Does Not Recommend

Road Scholar Owes My Mom A Huge Apology and Refund. Highly advise AGAINST using them. May 2018

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
Let me preface this story with some background about myself: I backpacked through most of Europe by myself when I was studying abroad in Ireland. I suffered through horrendous bus rides, getting kicked out of seats on trains, sleeping in questionable hostels, and going weeks without being able to really do laundry. I know how crappy it can be to actually get from one place to another, and how worth it is to suffer through all of that just to lay eyes on something magnificent.

And yet, Road Scholar has, without a doubt, managed to give me the single worst travel experience I've ever had in my entire life, and we didn't even make it off the ground. I would never, ever, EVER recommend them to anyone looking to go anywhere, and as far as I'm concerned, Road Scholar needs to seriously reconsider their travel-making procedures and give my mother a huge apology and refund. (Also, I'm only in my twenties, so I have a lot of years ahead of me to make referrals.)

It all started with Road Scholar not getting us flights. We claimed our spot on a trip to the Lake region in Northern Italy, but no one ever called us back about any travel arrangements. It appeared we were on the trip IN Italy, but no one had bothered to make any arrangements to get us there. My mother called and left messages, emailed people, and the only response we got was that our flight should be booked at some point in early May (when our trip was set to start on May 22). Road Scholar urges people to book their flights through their preferred travel agency, which is who didn't call us back. Road Scholar, to market themselves as educational tourism rather than shallow "I just want to see things" tourism, partners up with different educational institutions, and ours was through Trinity College. The director of the Italian programs called us asking for our travel information, since she didn't have it yet. Interesting news to us. We were then told that we could make travel arrangements of our own (even though we were paying Road Scholar to do it for us) and then inform the program of our travel plans and how we were getting to our hotel. So we started to investigate making our own plans, when someone finally called us back saying that they were taking care of our travel arrangements, and they "didn't know why we hadn't had them made for us already." The director of the program was happy to hear this, because the Lake region of Italy is not as easily accessible as other areas.

We asked for upgraded seats because my mom has had both of her knees replaced, and while that doesn't inhibit her in the slightest from being active, it limits where she can sit on planes. In a cramped regular economy seat with no leg room on an international flight that was going to last 8-10 hours, she wouldn't have been able to walk off the plane because of how her knees would cramp up. But they said they could make the arrangements (which is also advertised on their website) so that was that. We got our itinerary, accommodations, and were all set. We were booked through United and Lufthansa (neither of which either of us will EVER book through again), so I downloaded the United app onto my iPhone so I could check us in and make sure we had mobile copies of our boarding passes in addition to the paper ones my mom printed out. We were all set to fly from Cincinnati to Washington D.C., from D.C. to Frankfurt, and from Frankfurt down to Verona where we would be meeting up with the group -- which, by the way, we never received any information regarding where the group was meeting, the transportation to the lake resort, etc. Nothing. Just "after you get there" stuff.

Then this morning, I woke up to a notification from United Airlines (and a text message alert that I had set up) saying that our flight to D.C. had been cancelled due to weather. Obviously I'm not blaming Road Scholar for that. What I am holding Road Scholar accountable for is what happened next: my mom called the Emergency Hotline (which is a recording -- and I HIGHLY recommend that they change this, because when I studied abroad, we had two emergency hotlines, both of which were always answered by real human beings, one for anything happening in the United States, and the other for the program, which was a different number for each location and a direct line to one of the program directors on the ground in the country you were actually in). We left a voicemail, someone named Mike called us back, and he was an absolute asshole. When you book your flight through a travel agency/group travel organization, if anything happens to your flight, it is the THEIR responsibility to take care of it. We were told by Road Scholar, and it's available on their website: "When you book your airfare through Road Scholar, we're there to help you in case of any emergencies." When Mike called us back and we told him that our flight to D.C. had been cancelled, he told us that he couldn't look up any other flights (on both United and any other airlines) for us to potentially get on to get to D.C for our transatlantic flight. Instead, he told us to call United ourselves and to go to the airport and talk to the desk agent. I then ended up on the phone (and on hold) the entire drive to the airport, which resulted in nothing because tons of flights had been cancelled due to airline politics and weather. We finally got to the desk agent at the airport, had a hell of a time getting rebooked on another flight, and weren't able to get the upgraded seats that we paid extra money for. When we called Road Scholar and Mike back to ask if during the course of our day when we would be traveling (and unable to make phone calls) he would call Lufthansa to at least make the airline aware of our need for better seating due to my mother's knee replacements, he was unhelpful and rude, at first attempting to refuse calling on our behalf and finally agreeing to, but only after repeatedly telling us "there's no guarantee of those seats" (something we definitely understood because we're not stupid).

Our rebooked flight wasn't set to leave until 7:45 PM tonight, putting us in Verona at 4:05 PM the next day (4 hours after the group transfer to the hotel), so we returned home instead of waiting around the airport for 12 hours. We got on both United and Lufthansa's websites and discovered that not only had our original itineraries not been removed, we had been double booked, one for a flight out of North Carolina to Munich through Delta, and another out of D.C. (the 7:45 PM flight) which had a 23 hour layover in Munich. A call to Road Scholar resulted in us being told that we had to contact the airlines. My mother was on the phone, talking to either United representatives or Lufthansa representatives, from about 9:30 AM to 2:00 PM. We were told we had reservations but no tickets, told we had tickets but couldn't see the numbers, told there were seats available for us to get upgraded to but we would have to try to get the desk agent in D.C. to arrange that for us, told that there was no guarantee we could get those seats, and more. It was incredible the amount of bureaucratic bullshit we had to put up with, especially since each airline wouldn't take any responsibility for us getting the seats we paid for and on a new flight, telling us "we'd have to talk to the other company about that." We finally called Road Scholar to see if there was anything more they could do, who encountered the same mess we already had, and all they did was eventually advise us to go back to the airport (a 45 minute drive) and talk to the desk agent to see IF they could put us in the upgraded seats -- ones we had already paid for and my mom couldn't make the trip without!

Then when asked how they would be getting us to our destination in the Lake region (which is not an easy place to get to, as I looked up the train and bus schedules myself, because - remember - I have tons of experience at this point traveling on the ground across Europe), they wouldn't outright say what our plans would be, which could've been anything from picking us up in the airport in a car, giving us a damn rental to drive ourselves, or simply paying for tickets and expecting us to haul all our luggage from the airport to the shuttle to the train station in Verona, take the 2+ hour train to a town an hour away from our destination, have to catch a bus to the actual town we were supposed to be in, and then walk the rest of the way there. Seeing what all happened, I would bet it would've been the latter, which isn't a problem for someone like me, but is an issue for someone like my mom.

The moral of the story here is that my mom and I shouldn't have had to be on the phone with anyone other than Road Scholar, PERIOD. Seeing as we paid well over $10,000 for this trip, the minute the flight was cancelled, Road Scholar should've called us to let us know that they would be making other arrangements for us to get to our trip in the Lake region of Italy. THEY should've been the ones on the phone, dealing with the airline bureaucrats, working their hardest to get us any combination of flights to get us to Italy in the seats that we paid for. Or, if it really came down to it, they should've made arrangements for us to be on this trip at another point in time, offered us another excursion in its place, or simply given us a refund. Instead, they didn't want to do the jobs that we paid them to do, and we were the ones that had to take time out of our day, which was already scheduled to be a hectic and stressful time because traveling is simply just that, to do Road Scholar's job. They didn't look out for us one single bit and completely and utterly RUINED what was supposed to have been a wonderful trip for me and my mom.

My mother has an adventurous and curious soul and hasn't gotten to go to Europe the way she always wanted to. Since I graduated college, my mother suggested taking a mother-daughter trip. This was supposed to be incredibly special for the both of us, getting to go somewhere new together (I hadn't explored Northern Italy much and that's where we decided to go), learning about the food and the culture, and bonding over all the amazing things we were going to be able to do. I think my mom was even more excited about this trip than I was, voraciously reading all the required/recommended reading, practicing Italian in her room so she could order correctly at restaurants, not giving up when we hit little bumps in the road along the way. Instead, we have been nothing but doubtful at best in the entire planning of this trip, and deeply disappointed and angered at worst. I will never again recommend Road Scholars to anyone looking to go on group trips. Instead, I will steer people away and recommend that they either find a better travel agency, book the trip themselves, or go through Rick Steve's program.

Road Scholar should issue my mother a refund and an apology or risk being sued.
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Tour Road Scholar Company Reviews

S

Does Not Recommend

They take advantage of the elderly May 2018

1.0
  • Value 1.0
  • Guide 4.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
I had high hopes for Road scholar. However, when I was diagnosed with cancer I got no sympathy from Road Scholar. The agents and management kept saying you should have purchased insurance. But the insurance was extremely expensive and would not have covered the cancellation fee either. I ended up attending anyways because I didn't want to lose my money. I felt sick the entire time and could barely complete the activities. The group leader was wonderful. But the program was very strict and I felt that they over charged for everything. They demonstrated shocking behavior for a non profit that is supposed to be all about education and supporting the elderly. Yet they constantly are sending catalogs and pushing expensive programs. I highly recommend taking your money elsewhere. They do not respect their customers and only care about money. They took advantage of a cancer patient and according to the others on my trip this is common.
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S

Does Not Recommend

A BIG DISAPPOINTMENT August 2017

3.0
  • Value 3.0
  • Guide 5.0
  • Activities 3.0
  • Lodging 4.0
  • Transportation 2.0
  • Meals 3.0
I would have enjoyed this trip much more if I felt I was being treated as an adult, the educated, enthusiastic traveler that I am.
Unfortunately, I took a fall and broke my arm near the end of the trip. I was shocked at the very insolent, uncaring attitude of Road Scholar. I received two calls from the insurance program my husband was encouraged to pay for for the trip (we usually use Travel Guard who is great). Both calls were very negative. Neither expressed concern about my condition and both apparently had called to state that ROAD SCHOLAR
WOULD NOT PAY FOR ANYTHING! WOW! A WAKEUP CALL FROM HELL. I WILL BE SHOUTING THIS FROM THE ROOFTOPS SO NO ONE ELSE
HAS THIS EXPERIENCE. DO NOT PURCHASE ROAD SCHOLAR INSURANCE -- IT IS A BOONDOGGLE!
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Tour Road Scholar Company Reviews

LG

Does Not Recommend

Don't go! March 2017

2.0
  • Guide 1.0
  • Activities 4.0
  • Lodging 1.0
  • Meals 1.0
  • Value 2.0
  • Transportation 2.0
I took a four day bridge class at Jekyll Island Club Hotel. The class was mediocre. And I came home with over 50 BED BUG BITES! Please beware.

Tour Road Scholar Company Reviews

TCtssvawmc

Recommends

Excellent coverage of major cities and Guizhou Province January 2017

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Road Scholar (also known as Elderhostel) offers hundreds of tours worldwide, using local tour companies, sometimes universities. I have taken RS tours to Africa, China, and France and look forward to more. This was my first "tour" of China, but my 20th visit, with the rest on business. Our guide, Mei Mei, was one of the finest I've seen on tours. We started with Beijing and continued to Xian and then to Guizhou Province for a week in this fascinating area, which was new to me. We were able to meet the people in the villages, thanks to our guide, and enjoyed the chance to see and photograph such a variety of places in China. Hotels were excellent and appropriate to this type of tour (usually centrally located and very fine). Meals were family style and always good. Road Scholar makes its tours educational and doesn't push shopping as so many commercial ones do. Touring in China is very safe. You do have a lot of walking and RS tells you this in the tour, but it seems that a great deal of the walking is in those huge airports! I recommend Road Scholar and always turn to their catalogs to choose my next trip.
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Stride Review

Founded in 1975 as Elderhostel, Road Scholar took its new name in 2010. The name change was meant to better reflect the non-profit educational travel organization’s mission, which is to offer lifelong learning opportunities to adults.

Besides it’s a clever play on words (the takeoff on Rhodes Scholar), “Road” stands for the journeys the group offers, while “Scholar” indicates the deep devotion to learning that participants possess.

What Makes Road Scholar Stand Out?

Tours specifically designed for older travelers and with a heavy focus on gaining deeper knowledge through educational activities, led by guides who are experts in a variety of fields.

Instructors accompanying Road Scholar trips are experts in their fields, delivering lectures and leading field trips. Trip themes may range from history and culture, language study, and music appreciation to birding, bicycling, and baseball (proving that learning can be light-hearted, too).

Traveling with Road Scholar is like a study abroad experience, with classes and instructors, with a group of people the same age who have a similarly extensive hindsight on life - and love to learn.

Who Will Enjoy Traveling with Road Scholar?

The first thing to note is that Road Scholar trips are specifically intended for travelers 50 and above (often 65+).

Open minded, active, and worldly life-long learners who have a sense of adventure and willingness to try new things, will love the cadence of a Road Scholar trip. Road Scholar is often the first guided trip experience for older travelers.

Perhaps in your younger days you loved going it alone, planning out your itinerary, and loved the spontaneity of traveling off the beaten path. Now you’re ready to have that same spirit, but with a few more ducks in a row and maybe hit some of the classic sites you missed or didn’t truly appreciate before.

Road Scholar has recently added special grandparent-grandchild trips and programs for three generations traveling together. Keep in mind that the focus remains on education, distinguishing Road Scholar trips from most commercial tours.

Group sizes with Road Scholar vary, but many small group study tours are limited to 10-24 participants. They are also very friendly to solo travelers - offering many tours for solos and singles where you can meet new friends, and romantic interests!

Road Scholar allows for particular good compatibility between you and your tour mates as each journey is designed around specific themes from an educational perspective.

Top Destinations

With a special Road Scholar operates tours in 150 countries, as well as every state in the U.S. Aside from the educational days, many trips include activities in nature, with hiking, kayaking, and other outdoors experiences.

Road Scholar Travel Style

Road Scholar creates their itineraries to encourage learning - both in a scholarly way, from knowledgeable guides, and experts in various fields, and also in a holistic way - from the accommodations, meals, and transportation. Your entire journey with Road Scholar is designed as an educational experience.

Tours are referred to as “programs”, guides, tour directors, and leaders are “faculty” and they even have an online “campus store”. Programs are designed to be immersive and very different from a canned experience.

Walking trips, train treks, small ship cruises, and riverboat voyages are among the options for trip style. Prices typically stay in the budget/value range consistent with the company’s roots.

Road Scholar offers may ways to save on their trips. These include scholarships, friend referrals, and various specials and deals throughout the year.

Why Choose a Tour With Road Scholar?

On a Road Scholar tour you can expect a lot of unique cultural, artistic, historic, and local insights. Meet artisans, learn local crafts, and feel the camaraderie of being around other travelers who enjoy the educational aspect of travel.

The original Elderhostel grew out of the vision of the late Marty Knowlton, who spent four years backpacking around Europe while staying in youth hostels -- and wanted American adults to have access to similar cultural experiences.

If you consider yourself a lifelong learner and want to spend your vacation amongst others who share your passion for travel and education, Road Scholar is the place for you.

Visit Road Scholar site >

From Road Scholar

Road Scholar, the not-for-profit leader in educational travel since 1975, offers 5,500 educational tours in all 50 states and 150 countries. Alongside local and renowned experts, experience in-depth and behind-the-scenes learning opportunities, from cultural tours and study cruises to walking, biking and more.

Programs For Whatever You Love to Do:

Much more than a tour, a Road Scholar program is a true learning adventure. Whether you join us in Seattle or Santiago, Beijing or Berlin, Road Scholar programs all share four unique attributes:

--Exceptional opportunities for learning and exploration through special behind-the-scenes access to the world's most fascinating treasures, led by our passionate and knowledgeable instructors.

--The shared fellowship of learning and warm camaraderie, whether a solo traveler or with a companion.

--Comfortable accommodations and appetizing meals.

--Excellent value.

Explore Your Mind and the World:

There are no grades or tests on Road Scholar programs. All that's needed is an inquiring mind, an adventurous spirit, and the belief that learning and discovery are lifelong pursuits.

Established in 1975, Road Scholar offers participants once-in-a-lifetime experiences delivered by local and world-renowned experts. Experience in-depth and behind-the-scenes learning opportunities, from cultural excursions and study cruises to walking, biking and more.

Our Most Popular Tours:

Adventures Afloat Cruises: On these educational cruises, you’ll traverse some of the world's most spectacular waterways, offering you a convenient and rewarding way to learn and explore aboard ocean liners, riverboats and small ships.

Independent City Discoveries: Combine structured learning with independent discovery — each program includes hotel accommodations and some meals, lectures, expert-led field trips and detailed outlines for four self-guided excursions.

Grandparent Travel: Discover and explore together with your grandchild through interactive learning experiences and field trips. Both you and your grandchild will share the joy of learning with other grandparents and their grandchildren, bridging generations and opening doors to discovery and friendship.

National Parks: From Denali to the Everglades and countless beautiful, historic places in between, field trips to America’s National Parks reveal what tourists can’t see on their own, with specialized experts showing you how to track wildlife or lead you to the spot with the most awe-inspiring view.

Outdoor Adventures: From hiking in the Grand Canyon to exploring France by barge and bicycle, to sharpening your golf or tennis skills, these active programs exercise the body and the mind.

Service Learning: From tutoring school children or helping restore a crucial forest habitat for wildlife, to assisting with artifact restoration and museum curatorial work, Service Learning adventures are an opportunity to make a difference in the world.

Small Groups: Love to learn in a small-group setting? Check out this collection of programs that have 10-24 participants.

Why Road Scholar?

You Can't Beat Road Scholar's Remarkable Value: Our all-inclusive prices have no hidden costs. Compare the price of one of our programs to what it would cost to duplicate the experience on your own (if that's even possible) and you'll see what we mean by "remarkable value."

Lifelong Learning and Lifelong Friends: When you participate in a Road Scholar program, you will not only expand your mind, you will be in the company of other people who believe that learning is one of the best parts of life.

Instructors Who Inspire: Road Scholar instructors are both experts in their field and lifelong learners themselves who are excited to answer your questions, hear your opinions and share in your experience.

Solo Participants Love Our Programs: Road Scholar programs are renowned for being inclusive, warm and welcoming for solo participants. We can either match you with a roommate or, on most programs, you can choose to room on your own.

Think Outside the Tour: The educational focus of Road Scholar programs makes us completely different from a commercial travel tour. Road Scholar programs offer educational experiences that answer the what's, the why's and the how-to's.

You Go Where Others Can't: We've been offering educational experiences since 1975 and we've made connections with educators and other local "insiders" all around the world, creating learning opportunities that show you the world in a way that just can't be done on your own or on a "tour."

We've Covered All the Bases: From expert-led lectures and field trips to comfortable lodgings and meals, we handle all the details, including the ones you might not anticipate. We've taken the worry out of the planning, so you can focus on your learning experience.

Peace of Mind Through the Road Scholar Travel Assistance Plan: The Road Scholar Travel Assistance Plan, which is purchased on behalf of every participant, provides 24-hour emergency assistance in the unlikely case of a medical emergency.

Scholarships for Those in Financial Need: Each year, Road Scholar awards $250,000 in scholarships toward programs in North America for those who do not have the financial means to participate.

Our Donors: Each year, thousands of donors contribute to our Annual Fund, helping to cover the gap between the tuition we charge and the actual cost of our programs.

Trips & Specials


You get great value on every Road Scholar learning adventure, and this selection of programs offers special savings. Rest assured that when we reduce the price of our programs or offer other special incentives, we do not compromise the quality of your experience. Please note that participants who are already enrolled in any of the programs listed below will receive the benefit as well. See our list of best-value tours below and then join us on the learning adventure of a lifetime. 

View the latest travel deals from Road Scholar

Highlights

  • Discover Oxford’s soaring spires, lovely landscapes and intriguing lore with university insiders.
  • Walk in Shakespeare’s footsteps and see the Royal Shakespeare Company perform in one of England's iconic theatres.
  • Experience the dramatic mountain environment of Snowdonia National Park in Wales.
More
8 days
Small Group Tour
Value - 3 star
Physical :
From: $ 4,299

Highlights

  • Join a Pulitzer Prize-winning photojournalist
  • Enjoy access to artisans and free enterprise
  • Meet with photographers and artists in Havana to discuss their work and the important role art plays in the lives of Cubans
  • Learn to improve the artistic and technical aspects of your photography
  • Experience the new spirit of free enterprise in colonial Trinidad during three nights in a casa particular – a privately owned establishment
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Highlights

  • At Crater Lake, marvel at a massive volcanic caldera holding the deepest lake in the U.S., then descend into Oregon Caves National Monument.
  • Race the wind over a sea of sand in a dune buggy and meet the marine life at the Oregon Coast Aquarium.
  • Touch trees rooted when Caesar ruled Rome in the world’s largest remaining stand of virgin redwoods.
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Highlights

  • Join acclaimed Road Scholar theater expert Giles Ramsay and guest speakers on a complete immersion into the life and works of William Shakespeare.
  • Enjoy a private reception at Shakespeare’s birthplace — a shrine to millions — and get a tantalizing glimpse into his world and take dinner in the RSC Rooftop Restaurant.
  • Enjoy three performances at the Royal Shakespeare Company and two at the Globe, an amazing reproduction of the original Elizabethan playhouse.
More
 

See All Road Scholar Trips >

 

Tours & Operators on Stride Awarded and Featured by:

  • National Geographic, Condé Nast Traveler, Travel + Leisure
  • Outside, The New York Times