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Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more

Uniworld

5.0 | Excellent
  • 100% Recommend
Service Level
  • Standard
Type
  • Regional Expert
Established
  • 1976
Headquarters
  • Los Angeles, California, United States
Trips
  • 105

24
Uniworld Reviews & Ratings 100% Recommend

5.0 out of 5
Excellent 23 Great 1 Average 0 Disappointing 0 Terrible 0
Value:
4.9 Guide:
4.9 Activities:
4.9 Lodging:
5.0 Transportation:
5.0 Meals:
5.0

Tour Reviews

R

Does Not Recommend

Pros, cons and tips July 2019

4.0
  • Value 4.0
  • Guide 3.0
  • Activities 3.0
  • Lodging 5.0
  • Transportation 3.0
  • Meals 4.0
This is a review of the Uniworld China + Tibet + Yangtze tour in June, 2019, taken by my wife (80) and me (77). Since knowledge of a reviewer helps readers to judge the applicability to themselves: we are both former academics, normally spry and immersed in cultural, political, and healthful life activities, but we sometimes found the trip daunting, as discussed below. We resist aging, but not always with full success.

The tour had pluses and minuses.

The biggest minuses:
• My wife’s breathing difficulty in our 3-night stay in Lhasa, Tibet (she spent the whole time breathing oxygen and couldn't go on any outings)
• The (inevitable) problem of touring a totalitarian country where citizens are intimidated from talking honestly about the full scope of their lives

The biggest pluses:
• Our guide, Kevin, who was outstandingly attentive, helpful, supportive and patient. He went out of his way to help in difficult situations (like my wife’s breathing problems in Lhasa).
• We were also quite appreciative of Tiger’s brief stint with us.
• With a few exceptions, our baggage was always handled by others. And the exceptions weren’t overwhelming. Apparently for a group, the weight of any individual bag just gets averaged in with all the other group bags being checked. (Some travelers handled their own carry-ons.)

Most of the other people on the tour were quite amiable and unassuming—not always the case when you travel with people whose financial position has to be pretty good to afford this kind of trip (that financial position too often drives unwarranted expectations of privilege and reverence [if that’s not redundant…]).

The accommodations and included breakfasts (and many other meals) were luxurious, though we ourselves didn’t need them to be THAT nice (in this we’re probably exceptions from other travelers—and in this case, a number of our co-tourists had taken multiple Uniworld tours, so they knew and liked what they'd be getting); indeed, we had to learn to stop tanking up at breakfast just because so many goodies were offered, buffet-style. Had we realized those luxuries were part of what we were paying for (and in retrospect we SHOULD have realized), we might have taken a different, cheaper tour. Ironically, what most drew us to the Uniworld trip were the chance to visit Tibet and the expectation that at such a high cost we’d always be getting outstanding, highly informed guides (which wasn’t always the case; as retired academics, we’re unusually demanding in the critical analysis of what we want to hear).

GENERAL NOTES:

We spent several days on our own before the tour (in Beijing) and at its end (in Shanghai). These were quite valuable to us. Perhaps because of time, the Uniworld tour took us to few museums. We are museum junkies, and visited several during our non-tour times. Among other things, Beijing has a terrific national museum, an interesting (partly because of its political subtext) museum about women and children, and an extensive arts district. Shanghai has its own major museum and a tour of the city’s past relationship with Judaism that gives you a more general sense of the troubling antithesis of glitzy life highlighted elsewhere.

I’ve traveled to many parts of the world, and I’ve always been able to learn at least local alphabets and some minimal language skills. China is the first place I’ve gone where I could do none of the first and only a few words (probably wrongly intoned) of the latter. This was extremely frustrating, especially when we toured on our own. Few people outside the major international emporia (I never quite got used to how many upscale stores were in all places we visited) speak English (why should they?). The one ameliorating factor was that many people (especially store employees) had phone apps that did good to excellent translations between spoken English and spoken Chinese. You should have one for your own use.

In major cities, signs quite often include English, so that you can at least know where to shop and what you're looking at. Prices (which you can often negotiate) are typically typed into a calculator.

Perhaps even more than in the West, people are glued to smart phones. Pretty much everyone, it seems, uses an app that includes texts, phone use, and a payment facility, so that people seem to may carry little or no cash or credit cards. No one seems to care—or maybe everyone is just resigned to—that the government can monitor this app and know a ton of stuff about you. As a foreigner, however, you are unlikely to be able to use this app because you need to have a compatible bank account (probably meaning from a Chinese bank).

No matter how you travel in China, you'll see the amazing efforts to accommodate the expansion cities, so that a “town” of which you've never heard might have a million or more people. On the tour, you'll see almost only architectural and shop glitz that the government and cities bask in. You might get very brief glimpses of poverty.

While on the one hand the Chinese government talks a good game and takes some important steps vis-à-vis the climate crisis, on the other hand they still use an enormous amount of fossil fuel for electricity generation. I was also struck—dismayed—by the fact that from all appearances, people only drink bottled water (Westerners are warned against tap water, but I don’t know if local people build up an immuinity to its problems). Especially in warm weather, I can only guess at the billions of single-use plastic bottles that are used every day by the population of 1.4 billion (plus large numbers of visitors). On rare occasions, like at an airport, you might see a place to refill a water bottle (I assume that water is safe).

Please note that in criticisms like the previous paragraph, I do not intend a holier-than-thou American attitude. I am even more critical of what our government does—or more importantly, doesn’t—do vis-à-vis the climate crisis.

THE PEOPLE

Almost everyone was pleasant and upbeat. We mostly moved among middle- (and presumably upper-)class people; we encountered many others, but they were kind of in the background (just as in capitalist countries), and while we made it a point to notice their existence, we had no meaningful interactions with them.

The westernization of outward behavior was almost palpable. My wife had visited 10 years ago and regularly commented on the difference. My impression is that the young (teen-agers, young adults) are especially into western fashion and culture—and to what to me was a surprising extent, seemed to be able to afford indulging that taste.

For what it’s worth, my observation was that people are quite materialistic, focus their lives on that, and increasingly able to afford to indulge themselves. Outwardly, at least, they have little concern with the strictures of their government. Tiananmen Square seems to be in the distant past. Treatment of Moslems and Uighurs (not unlike our current treatment of immigrants and Moslems or our like history of racial and ethnic conflicts) was far away. So far as I could tell, people like Americans (though we’re also bizarre outsiders—there are occasional instances of Chinese people, especially ones who live far from the cities we visited, walking up to a foreigner and asking to take a photo together (this happened to me on the Great Wall, with some pretty young guys).

SECURITY

This abounds. You need to carry your passport everywhere. You'll encounter frequent security checks where you have to put whatever you're carrying through a scanner and show official IDs. In Lhasa, these checks were even present as you wove your way through street markets.

At every airport check-in, you not only go through a security scanner, but you then step up on s short stool so that someone with a hand scanner can go over every inch of your body. (I have sometimes wondered whether proliferation of security folk, including regular police, in nations like this is a clever device for combining meaningful security with full employment.)

The government must have an incredible volume of disk space and incredibly fast computer programs to be able quickly to access information about any given citizen or visitor. Check-in at airports always includes a live photo of you. I’m sure if anyone in the security services had wanted to track me down at any time, it wouldn't have taken more than a few seconds. (For each accommodation where you stay, you have to register with the police. Hotels typically do that for you.)

IN-COUNTRY TRAVEL

We had 4 in-country flights (part of the reason for what Uniworld charges), and much as we wanted to visit the places to which we flew, the time and effort involved in getting from to shuttle bus (then sometimes a long walk) to hotel to airport to check-in to security to boarding to flying to disembarking to shuttle bus to the next hotel became overwhelming.

The tour included 3 nights in a luxury boat on the Yangtze River. This was quite pleasant and included a night’s visit to a show (I don’t remember exactly which one, but when on our own my wife and I went to a couple of shows in Beijing—well worth it even if they're not something to your normal taste). Here, we had some down time. At our ages, we needed more of that. I got sick while on the boat and got what seemed like pretty good medical care.

(By American standards, medicals for my wife in Lhasa and for me on the Yangtze boat were low but not miniscule.)

By American standards, taxis are cheap. They were pretty easy to find in Beijing. (The “universal” app includes signups with services like Uber.) But in Shanghai, they were extremely rare, and we had to get help from strangers to order one. As you would expect, this is especially hard when it’s raining and you're a very long walk from your hotel. Among maybe a dozen or two cab rides during our entire stay, we had two bad experiences with cabbies; I advise photographing the driver’s information and the meter area. I found that this significantly mitigated the problems.

We took the metro in Beijing. After brief adjustment, it was very easy to use. The main difficulty is that stations are far apart, so on (say) a rainy night, you will still need an umbrella and endurance. Shanghai seems to have an equivalent subway system, but we never used it there.

LHASA

Part of the altitude problem my wife (and a few of our fellow travellers) had appears to be the flight’s forcing a lack of transition from sea level to an altitude over 2 miles. (On the other hand, a slower, staged transfer probably would have added cost to an already expensive trip—and maybe loss of a day’s touring.) Especially for older folk, however, I think this is a relevant concern.

I don’t know why, but although I could feel very mild pressure in my breathing, I was fine for the entire Lhasa visit. I had a different disappointment (perhaps idiosyncratic to myself, an academic and non-religious person): if I remember correctly, our entire stay involved visiting Tibetan religious locations. I quite support SOME such visits—religious history is central to human existence—but I would have liked to see aspects of other Tibetan cultural history.

Because of Beijing political issues with Tibet, filing out your Chinese visa involves the charade of not mentioning you're going there (if you do mention it, your visa apparently will be denied).

And a warning re Lhasa (and at least the Great Wall): there can invite lots of climbing, and a number of us, especially some of the older people (even when altitude wasn’t an issue), chose to climb minimally (just enough to get a sense of where steps were going and what the resulting view would be). Kevin and other guides were totally understanding—indeed, we were offered climbing options.
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M

Recommends

Highly recommend November 2017

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Me and Nena are in cruise business more than 38 years and booked so many river cruises in Europe and charter ships in Russia, India, Egypt and Ukraine. Uniworld offer excellent cruise and we highly recommend this great company.
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Y

Recommends

Fantastic March 2017

4.0
  • Value 4.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 4.0
Fantastic cruising the Nile on MS River Tosca, spacious rooms, super crew, delicious meals, fantastic service, awesome waiters, knowledgeable tour guide Marwa! Would love to go back!

H

Recommends

Professioal, friendly and unforgetable experience for the cruise February 2017

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
The facility on ship was good. Staff servicing us were very professionally good. For the meals it was indeed very nice especially the kitchen was able to provide some Asian dishes that is fantastically great.
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T

Recommends

Amazing time, Amazing ship February 2017

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I had never been on a river cruise before and did not know what to expect. After this cruise, I was ready to sail right back with Uniworld. Everything on the ship, from the food and amenities, to the excursions and especially the crew, made the week one of the best I've had.
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A

Recommends

I've enjoyed 6 UW cruises February 2017

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I've enjoyed 6 UW cruises (2 of them being repeats from prior years) and feel the UW product is superior to competitors at relatively the same price point for the same itinerary and trip length. On this cruise, the ship personnel were superb in all services I experienced. The front desk, dining room and lounge personnel were always most gracious and accommodating, ditto for the cabin attendants.
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Stride Review

Uniworld Boutique River Cruise Collection, part of the giant Travel Corporation umbrella of tour companies and cruise lines, is a luxury, all-inclusive line offering itineraries on a total of 22 rivers in 29 countries worldwide.

What Makes Uniworld Stand Out?

Uniworld provides the pinnacle of luxury river cruising. They are known for their attention to detail, and extremely warm and attentive customer service. Traveling with Uniworld is to enter another world and experience the joy and comfort that comes with unpacking once, and really catering the journey to your pace.

Many excursions are available during the cruise, as well as top line on-board activities and dining.

Like other Travel Corporation brands, Uniworld contributes to the not-for-profit TreadRight Foundation, which works to promote sustainable tourism projects worldwide.

Who Will Enjoy Traveling With Uniworld?

Uniworld is perfect for those travelers who are looking to relax, only upack once, and can somewhat cater their experience once aboard the river cruise - enjoying as many or as few port excursions (extra fee) or simply exploring on your own before it’s time to leave port.

River cruising with Uniworld is a luxurious experience. Staff are attentive, everything is crisp and clean, and much attention to detail is paid to make sure your experience on board is enjoyable and every possible need is met.

It’s a “dress for dinner” kind of experience aboard Uniworld. Where you can enjoy fine wine, food, and appreciate a bit of a throwback feel. During the days many active travel opportunities can be found such as cycling and walking tours, or if you prefer you can dial it down to enjoy at your own pace. Travelers are often older, in the 50 plus range, many couples, and some friend groups.

Top Destinations?

Destinations include a number of European rivers as well as those in Russia, China, Vietnam, Cambodia, Egypt, and India (India cruises begin in 2016, aboard the new Ganges II Explorer).

Uniworld Travel Style

Uniworld ships average a maximum of 130 passengers, and the staff-to-guest ratio is very high. The line is noted for its service and cuisine and has won numerous industry awards. All-inclusive pricing includes unlimited beverages aboard, shore excursions and gratuities, with just a few exceptions.

Why Choose a Cruise with Uniworld?

If you’re looking for a top of the line luxury travel experience on some of the world’s most picturesque rivers, then Uniworld is a fantastic option.

These trips are best suited for active older travelers. There are many excursions available and the amenities on board, service, and culture all create an unforgettable luxury river cruise experience.


Visit Uniworld site >

From Uniworld

Award-winning Uniworld—the world's ONLY authentic boutique cruise line™—offers itineraries in spectacular destinations throughout Europe, Russia, and Asia. The company’s European fleet features luxurious ships with an average capacity of 130 guests, the highest staff-to-guest ratio in the river cruise industry, enticing shore excursions, world-class gourmet cuisine, impeccable hospitality, and numerous other all-inclusive benefits.

In 2004, Uniworld was acquired by The Travel Corporation (TTC), a highly successful international travel group founded by Stanley Tollman. TTC has more than 30 top brands, including Trafalgar, Insight Vacations, and Contiki, as well as Red Carnation Hotels, a renowned collection of four- and five-star luxury properties.

TTC has made major investments in Uniworld's ships, crew, and staff, with an eye towards providing guests with all the elements of an unforgettable Six-Star Experience: Expertise; Service; Luxurious Ships, Uniquely Designed; Culinary; Choice; and Truly All-Inclusive. Combining the tour planning and hotel management expertise of TTC’s sister companies with Uniworld’s decades of superior nautical experience has created an entirely new category of luxury river cruising.

In partnership with its sister company, Red Carnation Hotels, Uniworld takes pride in its long-lasting relationships with guests, for whom there is “No request too large, no detail too small.” Uniworld employs a professionally trained, dedicated, English-speaking staff, so guests never have to worry about communication.

Associations:

United States Tour Operators Association, Cruise Lines International Association, American Society of Travel Agents, National Tour Association, OpenTravel, The Travel Corporation

Awards:

Condé Nast Traveler’s Gold List and Platinum Circle Condé Nast Traveler’s Readers’ Cruise Poll Condé Nast Traveler’s Readers’ Choice Awards Travel + Leisure’s World’s Best Awards Travel + Leisure’s World’s Best Awards – “World’s Best Service” Cruise International Awards SAVEUR Culinary Travel Awards TravelAge West Wave Award Editor’s Pick Travel Weekly Magellan Awards Travel Weekly’s Readers Choice Awards Baxter Travel Media’s Agents’ Choice Award
  

8 days
River Cruise
Premium - 4 star
Physical :
From: $ 3,499
8 days
River Cruise
Premium - 4 star
Physical :
From: $ 3,999
10 days
River Cruise
Premium - 4 star
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From: $ 3,799
13 days
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Premium - 4 star
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From: $ 6,399
 

See All Uniworld Trips >

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