Vacations By Rail Reviews & Ratings

Good explanation of the trip and options

Good price and good rep's, and great pacakage.

Pleasant & efficient response on phone call.

It was very easy to book. Your rep was able to answer all our questions.

The website was very easy to use

Easy and quick to use

The agent was knowledgeable. Answered my questions. Co...

Did a good job booking

The people made it good.I had to call twice to get a receipt for my deposit and a copy of my trip details. Because for whatever reasons your systems that automatica...

Derek was extremely helpful and knows his stuff! They offer great itinerary on the trips we booked!

We just booked our first trip to Alaska and are very excited! Our Senior Rail Specialist Bridget was very knowledgeable, patient and professional answering our ques...

Customer Service, Value compared to other companies

Convenience, used a few times in the past, repeat customers are always the best!

There were four of us on the call with Glenn. He took all our questions in stride, answering each question to our complete satisfaction. Based on this initial conta...

Perhaps the agent assisting me was very new. She was extremely polite but needed to put me on hold multiple times to check on itineraries, prices, dates. When she ...