All World, expedition cruises, self guided adventures and vacation packages. Find the best guided and expert planned vacation and holiday packages. Read more about World
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Visits
Agra, Agra Fort, Almaty, Amber Fort, Ashgabad , Bishkek, Cholpan Ata, Darvaza Crater, Delhi, Dushanbe, Goa, Hawa Mahal, Jama Masjid, Mumbai, Ranthambore Tiger Reserve, Taj Mahal
Highlights
Themes
Cultural, Family Friendly, Local Immersion & Homestays, Nature & Wildlife, Relaxing Retreats, Photography
What travelers are saying
"I've just returned from my trip to China, a week ago. I've seen many-many interesting places of Guangdong and Guangxi provinces. But most of all i liked my 2-days trip to Longshen villages with my guide Frank from chinahighlights. The day before our trip has started, in Guilin, Frank met me in hotel and told about our journey. Next 2 days we visited traditional ancient chinese villages (the biggest from them are Ping'an and Dazhai), walking around them, saw the rice-terraces landscape (it was really unbelievable). Also we had a hiking between villages, and stayed at night at ZhongLiu village. I haven't seen any tourists in this village, even chinese tourists. It was fantastic cause we've seen real chinese life of local people, including, for example, planting vegetables, collecting tea). Very quiet, fresh air, natural food. Yes, in this village almost no shops, no souvenirs, but you dont need them. All around you a hundred times better. I advice all, who wants to see real chinese life, visit this place, especially this village, stay at night there. Thanks very much to my guide Frank and chinahighlights for this trip!"
Generous cancellation
Visits
Agra, Agra Fort, Delhi, Hawa Mahal, Jaipur, Jodhpur, Ranthambore Tiger Reserve, Taj Mahal, Udaipur
Highlights
Themes
Cultural, Cycling & Biking, Hiking & Walking, Nature & Wildlife, Safari
What travelers are saying
"I didn’t take this tour exactly, but made some changes based on my schedule and interests and travel dates. It was my first time in Southeast Asia and I was a traveling solo female. Liz my trip consultant and contact person was so helpful and responsive to any and all my concerns and questions. It was a trip of a lifetime. I can not gush enough about the itinerary and experiences. I am completely impressed with is company and this person. Ya ya in Chang Mai and Sam in Bangkok are top notch guides. The diving in Phuket was arranged with Siam diving, a small private boat not an over stuffed crowded one. It felt like we were the only people in the ocean. Goo, GO, GO!!!!"
Visits
Amber Fort, Delhi, Jaipur, Jama Masjid, Qutab Minar, Ranthambore Tiger Reserve
Highlights
Themes
Cultural, Nature & Wildlife, Volunteering & Community Service
What travelers are saying
"I recently returned from the Costa Rican wildlife safari. I was a bit concerned with Covid however every place was extremely clean and had places for you to wash your hands before you even walked in. This was a trip I was actually supposed to go on in 2020 however it was postponed, waiting so long the expectations were high. I was definitely not disappointed! Patricia our guide was absolutely wonderful, extremely knowledgeable and cater to our every need. I would highly recommend this vacation. Also everyone that I met in the community was extremely gracious and kind. The majority of these people work on tourism and unfortunately in the last year have not had any. Booking this trip would not only be an amazing adventure for you but it would also be amazing for the people in the community"
All World, expedition cruises, self guided adventures and vacation packages. Find the best guided and expert planned vacation and holiday packages. Read more about World
Visits
Agra, Agra Fort, Amber Fort, Bhaktapur, Delhi, Fatehpur Sikri, Hawa Mahal, Jaipur, Jama Masjid, Jodhpur, Khajuraho, Qutab Minar, Rajasthan, Ranthambore Tiger Reserve, Red Fort, Taj Mahal, Udaipur, Varanasi
Highlights
Themes
Cultural, National Parks, Nature & Wildlife
What travelers are saying
"Oct 2019 - We have just returned from a 26 day 'Wendy Wu - Grand Tour of China' which was absolutely EXCELLENT!!! Our China holiday gave us an insight into a beautiful country, rich in history and tradition. We were extremely impressed with its clean and safe modern cities filled with beautiful helpful people. Our National Guide was Sam Gao who was very professional, his expert knowledge of history and facts on every city and region we visited was interesting and educational. Sam, together with the local guides, made the tour fun and a very enjoyable experience. The many activities, evening shows, meals and hotels were brilliant, and we had so much fun with the other members of our tour group. Thank you Wendy Wu & Sam, this was a fantastic holiday with fond memories that we will remember forever, and we will be recommending this Wendy Wu tour to all our friends. John & Elena"
Visits
Agra, Agra Fort, Delhi, Jaipur, Jama Masjid, Jodhpur, Ranthambore Tiger Reserve, Taj Mahal, Udaipur
Highlights
Themes
Cultural, National Parks, Nature & Wildlife, Train & Rail Journeys
What travelers are saying
"My husband and I recently booked a holiday via Planet Rail and what a good call that turned out to be. We gave Guy and the team little time to arrange the holiday as it was a fairly last minute decision by us to travel. Planet Rail found the right balance between being very helpful and friendly but also remaining professional. The customer service offered is personal and you definitely feel that it’s important to Planet Rail that they get your holiday right - and for us they most certainly did. Our holiday exceeded our expectations, and I don’t mind admitting that I am not always easy to please. The travel arrangements went without a hitch; the hotels we stayed in were spot on. Locations - breathtakingly beautiful - attention to detail was second to none. It can sometimes be unwise to recommend something as one persons delight is another’s displeasure - but in this instance I fail to see how anyone would not be impressed by the service offered by Planet Rail - I would book with them again in a heartbeat."
Visits
Agra, Agra Fort, Delhi, India Gate, Jama Masjid, Ranthambore Tiger Reserve, Red Fort, Taj Mahal
Highlights
Themes
Cultural, National Parks, Nature & Wildlife
What travelers are saying
"Kensington Tours is a vendor with nasty, pushy old school sales tactics and sketchy opaque pricing to get you fleeced in my opinion, read on ! Kensington Tours pre-charged my Amex Centurian card a staggering $85,985.00. for 6 nights without international airfares in one cost-opaque invoice. This consisted of a simple assembly of 9 hotel room nights in 3 locations, 6 in-country economy flights, 3 airport pickup/drop offs, a 2 day 'tour' and a 1-day expedition on a small boat. It was so bad we declined the 2nd tour day and boat trip. The full retail cost of the trip, which would include profits to Kensington Tours, is estimated at $30,140.47 versus their invoice of $ 85,985.00. That is a staggering overcharge of $54,859.43. see details below. The experience should have been amazing for this amount of money, but the cost was so egregious for the average to low quality of the tours, flights, boat, and cheap or kerb-side restaurants and food establishments I decided to assemble the full retail price for these activities by speaking directly with all the major vendors. These are mostly time-specific cost comparisons on the days we were there. Both hotel general managers informed me the costs were about the same as on the previous days for the day extensions they quoted. i.e. peak season pricing. The full retail costs I've assembled would include any tour outfits profits on the hotel, airfare and lunch as they buy wholesale. It should be a close season-specific estimate. This was verified by a call from Kensington Tours Director of Asia sales who confirmed she couldn't reveal room prices because they have contracts with the hotels for discounts over retail. Kensington Tours provided near zero value, I also didn't get the typical additional hotel $ benefits, comped amenities and prestige of direct Centurion bookings, instead the reservations showed as a lowly Kensington Tours operator booking. Kensington Tours unilaterally declares their sales brochure is a de facto contract agreement without either attaching the contract doc to my knowledge or getting a counter signature, i.e. it's not a contract and would never hold up. They attempt to hide behind 'private discount contracts' with hotels and insinuated to me costs were 3x reality The comped me back $30,000.00 because I have some leverage, it should have been $55,000.00. I'm still considering whether to file a quick suit, they'll eat at least the balance defending against me in attorney fees. I'll see if I can be bothered to do that. I probably will, to let others know to be careful and not use an outfit like this. Hopefully save folks their hard earned money. My bottom line, Kensington Tours is a disgrace run the other way. Paolo T Here are the cost details: #1 HOTEL : CHANG MAI : FOUR SEASONS 3 BEDROOM VILLA RATE: THB 179,250 + 18.7% TAX & SERVICE CHARGE PER NIGHT X 2 (2 NIGHT STAY) COST USD: $10,262.06 COMMENTS: PRICE FROM HOTEL #2 HOTEL : KRABI : PHULAY BAY ROOM 1 VILLA RATE: THB 63,000 + 18.7% TAX & SERVICE CHARGE PER NIGHT x3 COST USD: $5,409.18 COMMENTS: PRICE FROM HOTEL ROOM 2 VILLA RATE: THB 78,500 + 18.7% TAX & SERVICE CHARGE PER NIGHT x3 COST USD: $6,741.18 COMMENTS: PRICE FROM HOTEL #3 BOAT : PRIVATE SPEEDBOAT FULL DAY RATE: THB 36,251 FOR 3 PERSONS INCLUSIVE 17% COST USD: $1,034.93 COMMENTS: TRIP DECLINED. PRICE FROM BOAT VENDOR #4 THAILAND IN COUNTRY FLIGHTS BANGKOK AIRPORT TO CHIANG MAI RATE: $211.40 USD PER TICKET ECONOMY x3 $634.20 + TAX COST USD: $634.20 PRICE FROM CARRIER CHANG MAI TO KRABI RATE: $256.00 USD PER TICKET ECONOMY x3 $768.00 + TAX COST USD: $756.00 PRICE FROM CARRIER KRABI TO BANGKOK AIRPORT RATE: $195.80 USD PER TICKET ECONOMY x3 $587.40 + TAX COST USD: $587.40 PRICE FROM CARRIER #5 KENSINGTON TOURS : ESTIMATED ADDITIONAL SERVICES ROUND TRIP TRANSPORT FROM AIRPORT TO HOTELS ESTIMATED COST PER TRIP: $150 x6 ($900) INEXPENSIVE TRIPS + LUNCH ESTIMATED COST PER TRIP $500 x2 ($1,000) NO PRIVATE TOURS #6 MANDARIN ORIENTAL HOTEL BANGKOK DELUXE 2 BEDROOM SUITE RATE: THB 98,600 + 18.7% TAX & SERVICE CHARGE PER NIGHT x1 COST USD: $2,815.52 (ONLINE ESTIMATE) TOTAL ESTIMATED COST: $30,140.47 KENSINGTON ESTIMATED COST 80% $24,112.37 KENSINGTON COST PROFIT 20% $6,028.09 KENSINGTON TOURS AMOUNT CHARGED TO CUSTOMER: $85,000.00 COST DIFFERENCE: $54,859.43"
Visits
Agra, Agra Fort, Amber Fort, Delhi, Jaipur, Jama Masjid, Khajuraho, Qutab Minar, Ranthambore Tiger Reserve, Red Fort, Taj Mahal
Highlights
Themes
Cultural, Local Immersion & Homestays, National Parks, Nature & Wildlife, Photography, Festivals & Special Events, Religious
What travelers are saying
"This letter is effectively what was communicated no less than 8 times in writing and conversation to OAT representatives up the chain, beginning 19 days before the trip. OAT was IMMOVABLE on allowing us to find an alternative travel companion and it was 100% due to rigid policy, not real barriers. We never expected a refund and wouldn't have blamed them if we could not fill my spot. They refused to even give us the opportunity. Appalling and sadly representative of their customer service. Congratulations, you lost two customers and one long time referral source. I only think it is fair that folks know the nature of the company at this point. An absolute shame. As a dedicated Edmund Hillary member of OAT with a history of introducing countless friends to your service including 4 who booked trips, I am writing to express my deep concern over the handling of our Galapagos trip booking in light of a recent medical emergency. This situation not only highlights significant gaps in customer communication and care but also underscores the need for immediate, effective action. Timeline of Events and Communication Issues: Initial Contact on 11/22: We contacted OAT 19 days before the trip, scheduled for 12/11, as soon as it became clear that extended surgical complications would prevent my travel. Policy of No Refunds or Changes Under 30 Days: We were informed that the trip is non-refundable under 30 days, which is understood. However, OAT also refused to allow a replacement traveler, posing zero risk to the company. Both of us called, met with the same response. Response from Exceptions Department on 11/22: The no-change policy was reiterated by the Exceptions Department on the same day. Written Escalation on 11/22: Both parties sent written letters to escalate the matter. Delayed Response Until 11/29: We did not receive any response until 11/29, with OAT mentioning the inability to make changes 12 days before the trip. Policy vs. Practical Reasons: The response seemed more policy-based than practical. We offered to cover the cost for a replacement traveler for the internal Galapagos flight, which was declined. The rep always returned to the policy prohibiting it. She further added we do not sell trips within 30 days. Upon looking the next day, I found no less than 7 different itineraries with no less than 13 different trips that I could have booked within 30 days. Further Escalation Request and Conversation on 11/30: A further request for escalation resulted in a 23-minute conversation on 11/30 without any change. Given these circumstances, I propose the following practical solution: Future Travel Credit in Exchange for Re-Selling My Space: If finding a substitute traveler is unfeasible, I suggest OAT resell my space to another interested party, crediting me for a future trip. This solution aligns with my preference and ongoing loyalty to OAT. The lack of a constructive response and rigid adherence to policy without considering exceptional circumstances is alarming. It not only affects this immediate trip but also impacts my ability to continue advocating for OAT in good conscience. An amicable and prompt resolution to this issue would speak volumes about OAT's commitment to customer satisfaction and flexibility. Unless there is a prompt and constructive resolution to this matter, we will be forced to escalate our concerns further. This includes reaching out to higher management within OAT, engaging with consumer protection agencies, sharing our experience through travel forums, and social media for breach of service. Our preference is to resolve this amicably, yet the current trajectory leaves us little choice but to pursue these avenues. I implore you to seriously consider these options and respond in a manner that reflects OAT's values of empathy and customer support. Your immediate attention to this matter is not only appreciated but necessary for a resolution that respects both parties' interests. Thank you for your understanding and prompt attention to this critical issue."
Visits
Agra, Amber Fort, Fatehpur Sikri, Jaipur, Jama Masjid, Jodhpur, Rajasthan, Ranthambore Tiger Reserve, Taj Mahal, Udaipur
Highlights
Themes
Education / Learning, Train & Rail Journeys, Photography
What travelers are saying
"We booked a National Geographic expedition Holland and Belgium by River. The promotional literature promised a 14-day deposit refund window. The “invoice” was marked “non-refundable” deposit. We completed the National Geographic Traveler Information. About 8 days later we received the “Travel Agreement” to be signed. We both approved and signed the National Geographic documents. A Cruise Line Travel agreement was enclosed but had no signature line. This document contained language which was unacceptable. We submitted the signed NatGeo documents. The following day we canceled the trip due to the unacceptable Cruise Line language. Cancellation was made 12 days after booking and no deposit was returned. We were told on the phone that the refund deadline was triggered by the 14 day window OR signatures on the Travel Agreement which ever came first. This was NEW information. To date, we have received NO refund of our $1000. We cancelled our trip within the advertised 14 day window."
Best World Tours by Duration
Best World Tours by Price
Lee-Ann Hunt
Apr 2024
Fabulous room, food and wine were excellent. Our group...
Trusted Customer
Apr 2024
For a tour, hotels and food are goog
Trusted Customer
Apr 2024
It was very well organized. You definitely get to see all the highlights around Rome, Florence and Venice. The only thing I would change would be to leave out the vi...
Lynda Kenny
Apr 2024
Although it is titled Easy Pace, be prepared for a lot of walking. Our tour director Jackie was absolutely AMAZING KNOWLEDGEABLE FUN. Everyplace we explored was ja...
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