Stride climate

1,658
Reviews of Western Europe Tours
97% Recommend

4.7 out of 5
Excellent 1,254 Great 325 Average 43 Disappointing 10 Terrible 26
Value
4.7 Guide
4.7 Activities
4.7 Lodging
4.7 Transportation
4.7 Meals
4.7

M

Recommends

Beauiful Croatia July 2019

5.0

Jewels of the Adriatic: Croatia & Slovenia

This was our first Bus Tour. While we did enjopy the spots we visited, we felt that there were too many towns and not enough time in each, necessitating more time on the bus. Nevertheless the value of the tour is undeniable. The Tour director Jon, was extremely professional and he was a huge positive on the trip. The topography of Croatia was spectacular, the Sea and mountain views were gorgeous. Lake Bled, the Postojna Caves, Opatija/Plitvice Lakes, Debrovnik, the Roman Ruins, Zagreb were wonderful. The hotels were all clean and rooms were comfortable. Unfortunately my partner Barbara fell and injured her face and broke her glasses on the way to Debrovnik. Jon was extremely concerned offered to find a doctor ()which Barbara declined) but Jon took the broken glasses to an occulist who temporarliy repaired the frames. Two of our fellow travelors who were Nurses took care of Barbara after the accident. Read more

Operator SmarTours

J

Does Not Recommend

Sail in Greece SUCKS June 2019

1.0

YOLO CRUISE - Mykonos to Santorini

Here is a May 2019 review. I would not recommend this tour to anyone. Our group of 10 emailed the company post-tour explaining our dissatisfaction with the whole week, and they are taking absolutely no ownership of any issues. We asked for reimbursement/compensation. It was declined. Please don’t make the mistake of thinking that because the reviews are conflicting, that they have pulled their socks up and improved recently. The more reviews I read, the more I notice many reviews are suspiciously vague and too positive. I suspect those reviews might be fake.

My main issues are with the safety and cleanliness of the boat. There are absolutely no safety briefings as you board the ship and a lot of my group did not know where the life jackets were. This became relevant when we had awful weather that was throwing the boat around as if it was nothing, breaking the anchor/chain. The crew were telling us that it was quite normal to have rough seas but if that is the case, it makes sense to prepare the group for the possibility. We had to sail for 8 hours in the night and we all had no idea what to expect or do. Things were smashing, broken glass everywhere, you could not stand or even sit without being thrown out of your seat. Communication from the crew was poor especially that night and would not have happened without our insistence.

The boat stinks. I absolutely refuse to believe that sailing boats normally smell like this. Vomit from seasickness and other human waste fermenting presumably in a septic tank is not something I had ever smelt before and hope never to smell again. This smell comes up through all the drains so it’s inescapable. The toilets were flushing with brown pooey water. Often you would find someone else’s poo in your toilet having made its way around all the pipes of the ship. It's horrifying. Oh, also I had a ‘functioning’ toilet. Half the ship did not so some of the group were literally holding in their poo until they got to land, so as not to make a big unflushable pile and make the smell worse. I didn’t know this until our final night on the boat. Many people bring the smell up when they review this tour and Sail In Greece state ‘no issues were reported by our staff’ every time. But based on what I saw, I doubt the crew are doing a daily updated check in with head office. For example: no toilet paper is allowed to go down the toilet, which is fair, but we were told the bins would be changed each day. My bin was changed once in 7 days. I doubt that if they give that few fucks about the cleanliness of the cabin bathrooms that they are doing daily quality assurance and reporting back on it. Oh and my ‘freshly made’ bed had a top blanket which had some crusty white stuff on it.

Things described on the itinerary are not likely to happen. Our itinerary described free ouzo, a night of unlimited cocktails, a private boat party with DJ. When we enquired about this, our tour guide had absolutely no idea. Because Niko was such a lovely guy I am reluctant to throw him under the bus but he is employed by the company and he should also be familiar with what has been quoted on the itinerary. Sail in Greece replied to our email saying "at no point did we say drinks are provided" but it absolutely read like that, otherwise we would not have expected it. For 10 separate people to interpret a statement the same way, you've used misleading words.

Sail In Greece have this disclaimer: ‘the itinerary is subject to change at the captains discretion or due to unforeseen circumstances’ but I think they use this to cover themselves to change things on a whim, things that are completely within their control. We are reasonable enough to understand that the weather can be unpredictable. But we lost two full days of activities and time on the islands due to a administration problems with them needing to get a new captain? It's frustrating beyond belief to be ready waiting to go and the crew can't tell you what is happening. And being stuck on the boat literally all day.

It was an absolute shitshow and if you read all that I am glad because it probably means you were quite seriously considering this trip. Don’t book with Sail In Greece.
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Operator Sail in Greece

T

Does Not Recommend

DO NOT BOOK WITH SAIL IN GREECE. June 2019

1.0

Yolo Yachting - Mykonos to Santorini

"Itinerary" and "inclusions" are completely irrelevant. We were promised a DJ, unlimited cocktails, free shots of ouzo, beach parties, boat parties. They did not deliver on ANY of these promises. The biggest joke was the "unlimited cocktails" which they explained on the boat meant we could bring unlimited alcohol on the boat (that we purchase ourselves).

Our first captain who brought his feral dog on board (who pooped on the deck and bit the guests) was kicked off after 2 days and replaced with another captain. The two captains needed an entire day to figure out the transition and left us on the boat with ZERO communication about what was happening.

We all got off the boat a day early after the Captain snapped an anchor and we floated seemingly aimlessly in the water while everything came crashing down from the walls/shelves as the boat rocked violently from side to side. The crew were running around frantically, crockery and glass was smashed everywhere, we all thought the boat was going to sink and we hadn't been briefed on any safety procedures and had no clue where the life jackets were.

This YOLO cruise was absolute chaos, Sail in Greece refused to acknowledge our complaints and have really shown themselves to be total scam artists.
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Operator Sail in Greece

B

Recommends

Fast-Paced Tour of Western Europe that highlighted most Bucket List Sights. Awesome Company. Great Food and Tour Leader June 2019

5.0

European Wonder

I jumped on this tour with very little notice and planning, and I was thoroughly impressed. Our Topdeck trip leader was very knowledgeable, fun, and adjusted the trip to the group (34 people). The meals provided were delicious, and they worked hard to cater to dietary needs. Accommodations were good, typically with 2-6 people in a hostel room. Keep in mind they are hostels, not hotels (bring your own towel).

I loved the itinerary, as it highlighted the must-see places and had variety (ex. Paris, Rome vs. Switzerland). The optionals in each city were all wonderful. However, many were not presented in the Topdeck literature online and were not introduced on the trip more than a day in advance. All are paid for in cash (Euros). Because of how the optionals were presented, it was a bit harder to budget. I would recommend inquiring more about the optionals when booking and at the beginning of your tour via your trip leader. Don't feel pressured to do all of them and remember to keep your own interests in mind.

The solo travelers easily found others with similar interests to explore with. For many on this trip, drinking and going out to bars/clubs was a major component (as alcohol is often cheaper than water). Because of the shortness of this tour along with all the destinations, prepare for lots of driving and to make the most of the time you have in each city.

This trip provided am amazing sampling of Western Europe and opened my eyes to cultures and history I was unfamiliar with. Overall, I would highly recommend this itinerary and touring company, as it provided a good balance between budget and experiences.

P.S. Stay flexible with plans, but some of the popular sights need more pre-planning than expected, like the Eiffel Tower and the Anne Frank House (Amsterdam).
Read more

Operator Topdeck

K

Recommends

Overall amazing value. Food, particularly by Topdeck staff, excellent. Spontaneous/flexible; be prepared to pay for lots of extra excursions, on and off your itinerary, in cash. June 2019

5.0

European Wonder

Food was excellent. Accomodations were better than expected: hostels, but usually with in-suite bathrooms and always only with other members of your tour of the same gender. Don't try to overplan; trip is quite spontaneous and flexible and you won't know much about the schedule/optionals for each city more than a day or so in advance. Optionals will be plentiful and paid in cash. Only do those that are right for you, even if your trip leader really encourages them and most other people are going. These trips are great for solo travelers, but make sure you find people interested in the same things as you...it will probably be easy to find groups to go to bars and clubs with in the evenings, but harder to find people who prefer other evening plans. Driver was excellent and bus was very comfortable and clean, but be prepared to spend a lot of time on it as there is no driving at night. Trip leader extremely knowledgeable, experienced, and helpful. Overall, excellent value and a trip with plenty of time to see the bucket list highlights in each city. Read more

Operator Topdeck

B

Does Not Recommend

DO NOT TRAVEL WITH EF ULTIMATE BREAK May 2019

1.0

The Greek Islands

DO NOT TRAVEL WITH EF ULTIMATE BREAK. They do not value returning customers, they will not help you if your trip goes awry. I am really disappointed in this agency and how they handled my request for a partial refund for my trip due to things I missed because of their negligence. I just went on the Greek island getaway tour with them and spent $3000 to not get to visit the Parthenon and the acropolis when that was one of the most important things I was looking forward to. I tried to plan it on my own around the itinerary but was reassured we would visit it and we didn’t. Their customer service is awful and they don’t care whether you’ve been a customer for years. The whole trip was a disaster and they do not show any empathy for you. If you want to visit Greece you are better off planning it yourself. Don’t book with them. Read more

Operator EF College Break (EF Ultimate Break)

See all reviews for Western Europe Top Operators & Trips
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