Stride climate

Busabout vs Oku Japan - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 4
Value — 4.0
Guide — 4.5
Activities — 4.5
Lodging — 4.0
Transportation — 4.5
Meals — 4.0
Overall — 5
Value — 5.0
Guide — 5.0
Activities — 5.0
Lodging — 5.0
Transportation — 5.0
Meals — 5.0
Recent Reviews

Horrible accommodation at Villa Fortunata Camp

1.0 July 2018
IA
Does Not Recommend
  • Value 1.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 1.0
  • Transportation 5.0
  • Meals 1.0
We were booked for an Italian Adventure in Capri and were booked at the Camp Santa Fortunata in Sorrento which turned out to be a nightmare. We paid for an upgrade and the cabin we were placed in had no air conditioning, windows had no mosquito net, the bathroom had no toilet paper. I have contacted them for a refund, of at least the upgrade that we paid, and they have refused. We ended up having to book a hotel in Sorrento because we just couldn't sleep at the cabin they placed us in.

We hated the accommodation and their communication was poor and underserved to their clients.
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Tour Busa Bout Company Reviews

Had a great experience on the 3 loops this summer.

5.0 January 2017
GB
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
We booked early and got a great deal at the TNT Travel Show in London. Most of our accommodation we booked at either hotels or AirBnB. Loved that fact that we could be flexible, go off route for a few days then jump back on again. The guides, drivers and booking staff have all been amazing. Did some of the optional extras and loved them all. I can't recommend Busabout enough. So much that we have done a tour with them and will be doing 3 more next year.
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Tour Busa Bout Company Reviews

We did 2 festivals with Busabout and I'm not quite sure what we actually paid for...

1.0 January 2017
T
Does Not Recommend
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
Both tours were marketed as '4 day tours' (La Tomatina & Oktoberfest) - despite check in on 'Day 1' not starting until 2pm, and 'Day 4' ending at 8am - really a 3 night, 2 day tour. On the 2 days of the tour, the guides didn't do much guiding - they jumped on the bus, maybe said 3 sentences about the festival we were going to, told us what time to be back on the bus and that was it. Oktoberfest is actually free entrance, so literally all we paid for was accommodation and breakfast - not sure a 6 bed dorm is worth approx. $100aud each per night.
Breakfast on our first tour was simply toast with strawberry jam, the worst coffee in the world (or tea) and juice. Our second tour's breakfast was actually quite good which was surprising - although they took us to oktoberfest so early on the first day that breakfast actually wasn't open yet so we missed out. The optional activities sound exciting but you would be better off paying to do them with a different company who might actually tell you about the places you are going to.
All in all, we could have booked the same accommodation ourselves and booked day tours with companies who actually know what they are talking about for less money and a better experience overall.
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Tour Busa Bout Company Reviews

Everything was perfect

5.0 December 2016
M
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
We walked the self-guided Nakasendo Trail in October coordinated through Oku Japan. Everything was perfect, maps were easy to follow, accommodation was amazing and the scenery and walk was beautiful. The customer service from Oku Japan was above and beyond. We are already thinking about our next trip and will definitely be booking through them again. Well done Oku Japan we had a great time and apologies for not doing a review sooner.
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Tour Oku Japan Company Reviews

Absolutely amazing experience

5.0 December 2016
M
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
absolutely amazing experience using oku japan for a 4 day kumano kodo trail self-guided tour (november 2016), the attention to detail and organization, the quality of materials, the fabulous experience on the trail and my evenings/mornings at local inns, and also visited the kumano kodo local office and spent some time with the lovely oku japan staff; I did underestimate the rigor of the hike, especially the opening, “passing through the womb” section of the trail, but managed to adjust, and it was a deeply moving, meaningfully, spiritual experience, much gratitude, highly recommended
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Tour Oku Japan Company Reviews

It was fabulous!

5.0 October 2016
E
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Just returned from the Nakasendo Trail walking tour. It was fabulous! Our guide, Naomi, was outstanding and Oku Japan was an excellent company to deal with. I highly recommend them and would use them again without reservation.
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Tour Oku Japan Company Reviews

Tours 2 Trips 2 Trips
Average Trip Price Per Day $ 115 $ 367
Operator Type Mixed Land & Cruise Group Tour Operator
Size Global Operator Local Specialist
Trip Types
  • Group Tours
  • River Cruises
  • Independent / Self-Guided Packages
  • Group Tours
  • Private Guided Trips
  • Custom Itineraries
  • Independent / Self-Guided Packages
Service Level Standard Standard
Regions
  • Asia
  • Africa
  • Middle East & North Africa
  • Europe
  • Asia
Known For
  • 18 - 35
  • Solo & Singles Travel
  • Adventure
  • Solo & Singles Travel
  • Cycling
  • Adventure
  • Budget
Headquarters Vauxhall Bridge Road, London, United Kingdom Kyoto, Japan
Year Established N/A N/A
Solo Friendly N/A N/A
Tour Languages N/A
Top Trips
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      About Busabout

      Since 1998, Busabout has been committed to helping independent travelers make their time, cash, and experiences go further, as part of a small group of companies that share its travel philosophy. 

      What Makes Them Stand Out? 

      Busabout offers a unique freeform style of travel, with it’s “hop-on” and “hop-off” flexible coach network. It also offers full adventures, sailing and island hopping trips, festival tours, and winter vacations.

      Who Travels With Them?

      Busabout is for independent backpackers aged 18 and up, although they do have exceptions for younger travelers accompanied by an adult. 

      Where Do They Operate? 

      The Busabout network includes destinations in Europe, Asia, Eastern Europe, Morocco, Scotland, and Ireland. 

      Why Travel with Them? 

      Busabout provides an easy, different way to see the world, perfect for travelers interested in meeting others and sharing their passion for exploring the world.

      About Oku Japan
      N/A
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