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TruTravels vs SafeHands Travels - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 5
Value — 4.8
Guide — 4.9
Activities — 4.8
Lodging — 4.8
Transportation — 4.8
Meals — 4.8
Overall — 5
Value — 5.0
Guide — 4.4
Activities — 4.7
Lodging — 4.7
Transportation — 4.7
Meals — 4.6
Recent Reviews

Underwhelmed

2.0 June 2017
J
Does Not Recommend
  • Value 1.0
  • Guide 3.0
  • Activities 2.0
  • Lodging 2.0
  • Transportation 2.0
  • Meals 2.0
Sadly, this was the most underwhelming tours I've ever booked. Despite it being one of the most expensive tours in Cambodia, the accommodations and activities were not in line with the price.

Dave, our main guide, is an awesome dude and I'm sure he'll do well given a bit of time. However, he had never been to Cambodia!
The tubing and wakeboarding, as well as other activities were not included as advertised, nor was there an option to pay extra to do them. The tour makes it appear a lot more food is included than it is and the suggested places to eat were overpriced for the most part, probably due to the lack of experience of our guides.

No one picked me up from the airport and the tour seemed very disorganized. We only met our guides on the 2nd stop for instance. Luckily I did have a good time. The other people on the tour were great, although many do share my opinions of TruTravels. As said, the guides were good guys and this should not be reflective of them.

My expectations were higher due to this being one of the more expensive trips in Cambodia. I feel ripped off. No exaggeration: I spent less per day in New Zealand than I did in  Cambodia. I emailed the company these opinions prior to leaving this review and I found the response very dismissive.

If the tour interests you, you can do it on your own way cheaper: Book 2 nights at each Mad Monkey hostel (that's all the tour is) and find your own transportation to each place. It's cheap and easy to do. You'll save at least half the cost of this tour and probably find better activities for cheaper on your own. It's a pretty easy country to navigate.

I question the legitimacy of some of their reviews online. Most people on my tour have also been in contact with the company to share their disappointment.
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Tour TruTravels Company Reviews

Amazing tour guides! Amazing, authentic adventure!

5.0 July 2016
J
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 4.0
Can't decide which part was the best part of the journey; the sleeper train adventure (better than The Darjeeling Limited), the amazing tour guides --all American, Canadian, and British, the Khao Sok National Park (water so blue, and so secret, it felt like The Beach), or the hookups at the Full Moon Party on Koh Phangan. Everyone had a great time! Thanks Joe Fallon! You run a really tight ship!
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Had an absolutely incredible trip on the 13 day Full Moon tour!

5.0 February 2017
E
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Had an absolutely incredible trip on the 13 day Full Moon tour! So much fun getting to meet a ton of amazing people from all over the world and getting to experience some really unbelievable sights, activities, cities, and parties!
Trutravels did an awesome job and our tour leader Mickey was the absolute man! Happiest person on earth and so fun to be around.
Highly recommend it and would love to come back for another trip in the future!
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Tour TruTravels Company Reviews

Tours of Kathmandu, Delhi, Agra, Jaipur, Khimsar, Jodhpur, Udiapur, Marari and all point between.

5.0 April 2018
TmtoIaN
Recommends
  • Value 5.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 5.0
  • Meals 4.0
We spent three weeks touring Nepal and India. We can really recommend Safhands Travel and especially Mr. Rohit. The tour and itinerary suggested by Rohit was excellent. The service received by the Safehands representatives, welcomers, drivers and guides was first class. We will treasure our memories of this holiday. Thank you Rohit.
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Overall was good and we were happy with the holidays spent in India .

5.0 January 2018
GS
Recommends
  • Value 5.0
  • Guide 3.0
  • Activities 5.0
  • Lodging 4.0
  • Transportation 3.0
  • Meals 5.0
Me my wife and our daughter had no problems all over the tour as Mr Rohit has planned exaclty the way we wanted it to be. Besides then a small room problem in Shimla ca use the room was small and there don't have running hot water as other hotels cause we had a child and we were first time feeling the chills of winter but it's was settled by Rohit as he promised us. Regarding the firts driver I think he is not fit to be a tour driver, beginning was okay but towards then end he was slacking but that to was settled by Rohit, by giving us a new driver.but overall we was happy and enjoyed the cold weather which we wanted to experience once in a life time as we are from Malaysia. We will come back to India and will get Rohit from Safe Hands to do the arrangements again. Will recommend to all who wish to travel to India SAFE HANDS TRAVELS. Thank you Rohit SAFE HANDS TRAVELS. All the best you.
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Tour Safehands Travels Reviews

Fantastic tour

5.0 December 2017
Ft
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Excellent travel company. There were only 4 ladies traveling however, throughout the trip, we felt very safe and in good hands. Excellent accommodation, vehicles, sightseeing, guides and their followup care. The driver was very patient with our none ending shopping request. Would recommend to all
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Tour Safehands Travels Reviews

Tours 3 Trips 4 Trips
Average Trip Price Per Day $ 74 $ 70
Operator Type Group Tour Operator Group Tour Operator
Size Local Specialist Local Specialist
Trip Types
  • Group Tours
  • Group Tours
  • Private Guided Trips
  • Custom Itineraries
Service Level Standard Standard
Regions
  • Asia
  • Asia
Known For
  • 18 - 35
  • Adventure
  • 50+
  • 18 - 35
  • Solo & Singles Travel
  • Yoga
  • Health & Rejuvenation
  • Train & Rail
Headquarters Lewes East Sussex, United Kingdom; Koh Phangan, Suratthan, Thailand Delhi, India
Year Established 2012 2015
Solo Friendly N/A N/A
Tour Languages N/A
Top Trips
Similar Companies
    Countries
    About TruTravels
    N/A
    About SafeHands Travels

    SafeHands Travels is a mid size boutique company formed on the theme of building great relationship. We at Safehands are passionate to explore and share our Spirituality, Cultural heritage; Natural beauty and rich tradition through our experienced and dedicated team of highly motivated tour professionals.

    We assure our travelers the utmost comfort and best of the experience. We always stand by them to make them feel at home. This bonding that we develop remains there even after the completion of tour. This is what we are known for and strive to achieve. We do not accept the booking for more than 12 people in a group as it affects the personalized services. Traveler’s satisfaction is paramount to us, which results in building great relationship and eventually helps in achieving our mission.

    Geographically, our coverage is limited to India and Nepal. Having diverse culture and vast areas, there is a lot to explore. There are many lesser known or unexplored destinations that present a new face of the country and become a reason for travelers delight.

    We use some handpicked, traditional and locally influenced hotels in all segments starting from luxury to budget as per requirement. Our transportations are best in its class and are integral part of our tour package. We are very selective in choosing drivers and more importantly the tour guides who truly represents us and play a very significant role in the success of a tour. Our guides are experienced, knowledgeable and licensed.

    Our itinerary goes well on moderate pace, neither too fast that we just touch the destination nor even slow to lose the interest in the destinations. Most of the days are packed with sightseeing and activities

    Why SafeHands:

    We know how to Walk our Talk. This is evident from our customer reviews. Finally with a non compromising attitude towards our core values, we offer fair deal and value for money.

    We exist as a Socially responsible company and are vigilant towards environment. Our responsive approach assures Personalized services with a sense of safety and security. 

    Tours & Operators on Stride Awarded and Featured by:

    • National Geographic, Condé Nast Traveler, Travel + Leisure
    • Outside, The New York Times