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American Cruiselines vs Titan Travel - Tour Companies Compared

Compare details and see what other travelers are saying.

Rating Breakdown
Overall — 3.5
Value — 3.2
Guide — 3.2
Activities — 3.3
Lodging — 3.3
Transportation — 3.3
Meals — 3.3
Overall — 0
Value — 0.0
Guide — 0.0
Activities — 0.0
Lodging — 0.0
Transportation — 0.0
Meals — 0.0
Recent Reviews

Very dissatisfied!

1.0 January 2017
RP
Does Not Recommend
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
For someone who is in a wheelchair, this cruise line is not accessible, even though when you book a trip with them, they tell you they are to get your money. Very dissatisfied and would never recommend this to anyone I know.
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Tour American Cruiselines Company Reviews

Looking forward for my trip!

5.0 January 2017
P
Recommends
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
American Cruise Lines is a joy to work with. They make you feel like family. My clients as well as myself are always thrilled with the service when onboard. The support our agency receives when booking is immeasurable. Thank you, ACL. You are truly special. Looking forward to my Puget Sound and Pearl Seas Group 2015 cruises. Keep up the great work!!
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Tour American Cruiselines Company Reviews

I am very disappointed and upset

1.0 August 2015
N
Does Not Recommend
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
I was so excited to go on our trip with American but now I am very disappointed and upset. My husband has had a medical situation come up and cannot make the trip. Unfortunately we did not purchase the insurance and now it seems we are out the whole $11,300 amount that we paid. All of the sales associates have been very friendly but it seems that the President Mr. Charles Robertson has a policy of no refunds or even deferring your trip until a future date if you are within so many days of sailing no matter the reason.

I filed a BBB complaint and ACL is telling them we canceled the cruise which we did not. I also sent a registered letter to the president of the company and he never even responded to it.
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Tour American Cruiselines Company Reviews

Tours 14 Trips 418 Trips
Average Trip Price Per Day $ 524 $ 246
Operator Type Small Ship & Expedition Cruise Line Mixed Land & Cruise
Size Local Specialist Global Operator
Trip Types
  • Small Ship & Expedition Cruises
  • River Cruises
  • Group Tours
  • Small Ship & Expedition Cruises
  • River Cruises
Service Level Luxury N/A
Regions
  • North America
  • North America
  • Central America & Caribbean
  • South America
  • Australia & Pacific
  • Asia
  • Africa
  • Middle East & North Africa
  • Europe
Known For
  • 50+
  • 18 - 35
  • Adventure
  • 50+
  • 18 - 35
  • Train & Rail
Headquarters Guilford, Connecticut, USA Salfords
Year Established 1991 1973
Solo Friendly N/A N/A
Tour Languages
Top Trips
Similar Companies
    Countries
    About American Cruiselines

    American Cruise Lines is a family-owned company whose fleet of six small ships cruise rivers and waterways across America. Passengers -- most of whom are affluent and age 50 and above -- can sail the Mississippi or Columbia rivers aboard vintage-style (but newly built or renovated) paddlewheelers, or take other small ships along the Intracoastal Waterway of the southeastern U.S., through Alaska’s Inside Passage, or among the islands of New England, to name a few of the three dozen itineraries.

    American Cruise Lines has been undergoing a recent rapid expansion that mirrors the fast-growing craze of European river cruising. Consequently, its fleet is among the newest in the world: The line has two more ships under construction and three more will follow in the next three years. The newest ships will carry no more than 200 passengers each, and all its current ships hold from 49 to 150 passengers.

    Small ships don’t mean small cabins. Most are roomy and many have good-sized balconies. There are also spacious public areas, including observation decks, lounges, and glass-enclosed dining rooms, which offer open seating at meals. The staff provides highly personalized service and passengers have responded -- about two of every five passengers is a repeat cruiser with American Cruise Lines.

    Itineraries are heavily destination oriented, with port stops nearly every day. Though lengths vary from six to 14 nights, week-long voyages are the norm. Historical and cultural lectures as well as low-key entertainments are offered on each cruise. Rates are at the luxury level, but are all-inclusive (including wine, beer, and cocktails) except for shore excursions -- which are included in Alaska.  

    About Titan Travel
    N/A

    Tours & Operators on Stride Awarded and Featured by:

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    • Outside, The New York Times