Policy over practical customer service. zero customer service
Dec 2023
don't expect humanity or common sense
This letter is effectively what was communicated no less than 8 times in writing and conversation to OAT representatives up the chain, beginning 19 days before the t...
Trip of a Lifetime
Our recent Tanzanian Safari was indeed the trip of a lifetime. Saw the big 5, met the wonderful locals and spent 5 days in the Serengeti. Saw many lions, zebras, gi...
Be careful
Booked for July and gave them $12,000. They talked us into early arrival and then come back to us a two months later saying we can't offer. We have to keep our airli...
My favorite OAT adventure
I went to this adventure with my sister-in-law and we had the absolute best time! Our guide were all amazing and our trip leader Martin was exceptional! My sister-i-...
We visited Panama on this trip with OAT
We visited Panama on this trip with OAT including walking through El Chorrillo neighborhood and listening to the stories of the survivors of the US invasion. We woul...