Excellent
2,199
Great
242
Average
66
Disappointing
36
Terrible
84
Value
4.7
Guide
4.7
Activities
4.7
Lodging
4.7
Transport
4.7
Meals
4.7
Vacations By Rail Tour & Trip Ratings
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Vacations By Rail Reviews
David Spiller has been so helpful and offered alternatives for my trip with my elderly mom.
Online reservation clear and easy. And phone representative clear, personable, and professional when taking payment. Plus went the extra mile to assure dates are cor...
Very easy website. Good customer service first experience.
everyone on staff was very helpful and very pleasant to speak with
Good explanation of the trip and options
Pleasant & efficient response on phone call.
It was very easy to book. Your rep was able to answer all our questions.
The people made it good.I had to call twice to get a receipt for my deposit and a copy of my trip details. Because for whatever reasons your systems that automatica...
We just booked our first trip to Alaska and are very excited! Our Senior Rail Specialist Bridget was very knowledgeable, patient and professional answering our ques...
Customer Service, Value compared to other companies
Convenience, used a few times in the past, repeat customers are always the best!
There were four of us on the call with Glenn. He took all our questions in stride, answering each question to our complete satisfaction. Based on this initial conta...