Kerala Backwaters

These conditions are applicable to Discovery & Wildlife, Cycling, Walking and Family Trips. These conditions were updated November 2022. Booked a Polar trip? Please refer to our Polar booking conditions. To make it easy to know the detail of our flexibility, we’ve put it in a grid (these terms apply to all trips apart from our Polar Voyages.) Standard cancellations or changes within 69 days of travel If you’re getting closer to your trip, cancellation charges will apply as follows: For trips confirmed by 31st December 2022: 59-42 days before trip start date – 30%, or loss of deposit if higher 41-28 days before trip start date – 60% 27-14 days before trip start date – 90% Less than 14 days before trip start date – 100% For trips confirmed from 1st January 2023: 69 -42 days before trip start date – 30%, or loss of deposit if higher 41-28 days before trip start date – 60% 27-14 days before trip start date – 90% Less than 14 days before trip start date – 100%

India: Holders of passports endorsed British citizen, as well as Australian, New Zealand and US passport holders may be eligible for the e-Tourist Visa to enter India. Unfortunately the Indian government are not currently granting visas for anybody travelling with a Canadian passport. The visa can be applied for through the official Indian government visa website only - https://indianvisaonline.gov.in/evisa/tvoa.html . Please check all eligibility criteria that can be found on the website but important points are listed below - You must be arriving into one of 29 selected entry points which can be found via the official Indian Government website link above. However, you can exit from any of the authorised immigration check posts in India. Passports must have at least 6 months validity from the date of arrival in India and at least two blank pages for stamping. Visa applications will take approximately 4 days to process. There are different validity visas and the costs are as follows: 30-day validity (travelling between April and June) - $10 30-day validity (travelling between July and March) - $25 1-year validity - $40 5-year validity- $80 Those applying for a 30 day electronic visa can only apply within 30 days of arrival for your visa to be valid. Furthermore double entry is permitted and you can only obtain two 30-day visas in a calendar year. Please note these costs are subject to frequent change so you should check on the official Indian government visa website mentioned above. Biometric data will be collected on arrival in India. If you are not eligible for the e-Tourist Visa, please refer to VFS Global to apply for your Indian visa - https://www.vfsglobal.com/india/uk/how_to_apply.html Whilst the online form offers a relatively quick way to apply for a visa, some applicants have reported difficulty in completing the form. If you do require assistance, then you may consider applying through Explore's recommended visa service in the UK, Travcour. They can complete the online visa on your behalf for a service fee + the visa cost. See www.travcour.com http://www.travcour.com If you do require assistance in obtaining a visa then you may be able to apply through Explore's recommended visa service in the UK, Travcour. See www.travcour.com http://www.travcour.com to download the relevant visa application for your trip, if applicable (UK citizens only), along with details of how to apply for your visa through Travcour. The Team at Travcour will be happy to answer specific questions relating to visa applications, please call them directly on 0208 5431846. It is your responsibility to ensure that you are in possession of a full passport, with the correct validity